Hotel receptionist Work, Jobs in Driffield, Ery (with Salaries)

Hotel Receptionist
Crown Spa Hotel —Scarborough
- £10.85 - £12.71 an hour
- Full-time
- Hotel
- Front desk
- In-person
- Employee discount
- Gym membership
Quick apply
Night Reception Team Member - Part Time
Travelodge —Kingston upon Hull
- £13.71 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
1d
Night Porter
Mercure Hull Grange Park —Kingston upon Hull
- Part-time
- Hotel
- Communication skills
- Free parking
- Employee assistance programme
Quick apply

Discover related jobs

Based on your search for hotel receptionist jobs.

Tesco Colleague
Tesco UK —Driffield
A passion for delivering great service, greeting customers with a smile, and serving them with pride. To build rapport so customers leave having had a great…
£13.28 - £14.55 an hour
1d
Retail Advisor Driffield
A Touch of Glass Scarborough Ltd(Totally Wicked Reseller) —Driffield
As a *Retail Sales Advisor *you will be the first point of contact for our customers, whether they are looking to start their journey to a healthier lifestyle…
£12.75 an hour
Quick apply

I want to receive the latest job alerts for hotel receptionist in driffield, ery

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Hotel Receptionist

Crown Spa Hotel -
Scarborough

Quick apply

Job details

Full-time
£10.85 - £12.71 an hour

Benefits

Cycle to work scheme
Discounted or free food
Company pension
Employee discount
Gym membership
On-site parking

Qualifications

Guest relations
Hotel and accommodations experience
Stakeholder liaison
Internal department liaison
Front desk
Customer interaction
Business
Guest services telephone call handling
Cash handling
Hotel front office operations
Hotel experience

Full job description

Job description

Do you want to be part of the winning team at Scarborough’s only coastal 4 Star Hotel?

OVERALL JOB PURPOSE:

The initial point of contact on behalf of the business for all speculative enquiries, bookings, guests upon arrival, during their stay, departure, conference, banqueting and event customers etc. and for mail/courier deliveries/collections etc.

Assist with all Front Office activities within a property, which operates 24 hours a day, 7 days a week, 365 days a year, fulfilling business aspirations to achieving and further developing the optimum position in its market.

To consistently achieve the levels of service and product delivery with the highest degree of customer care in line with business requirements.

PRINCIPAL ACCOUNTABILITIES:

1. Perform the Front Office activities within the company’s property and anticipate customer needs to effectively and efficiently deliver the optimum product in line with business requirements.

2. Responsible for the professional welcome, farewell, parking arrangements and cloakroom activities supported by an extensive knowledge of local geography, property facilities, current and forthcoming functions and/or business events.

3. Actively participate in maximising total business sales, under supervision.

4. Responsible for cash handling and correct reconciliation.

5. Ensure the smooth operation of all internal and external postal activities, courier arrangements, including security and onward delivery and collection of important/high value items.

6. Understand and adhere to security, fire evacuation and bomb threat procedures; and co-ordinate First Aid activities and the accident book for the Duty Manager.

7. Perform telephonist duties, taking and relaying a full message service as required.

8. Must maintain a professional and smart appearance with particular attention to uniform and personal grooming. Must wear name badges at all times.

9. Maintain clean and tidy working environment at all times.

10. Establish and maintain effective and positive relationships with guests, organisers, and colleagues, encouraging discussion and feedback, which will benefit the business.

11. Responsible for the correct adherence to company policies and procedures and work with the Reception SOP manual.

12. Ensure technical excellence for own area of work and comply with statutory and legal requirements. Keep abreast of latest developments and innovations.

13. Participate actively in departmental training, cross-training and personal development.

14. Effective liaison with other colleagues and departments as required.

15. Perform any other duties/projects at other locations as required by any member of the Management team.

Essential – Experience of using Rezlynx PMS

Essential – experience of working in a customer facing environment.

Desirable – a minimum of 1 year’s experience of working as a Receptionist or other equivalent level within a minimum 3 star hotel/hospitality related environment.

Job Type: Full-time

Pay: £10.85-£12.71 per hour

Benefits:

Company pension
Cycle to work scheme
Discounted or free food
Employee discount
Gym membership
On-site parking

Flexible language requirement:

English not required

Work Location: In person

Quick apply

Refine Your Search

hotel receptionist jobs in driffield, ery

Hotel Receptionist

Night Reception Team Member - Part Time

Night Porter

Discover related jobs

I want to receive the latest job alerts for hotel receptionist in driffield, ery

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected