Customer relations Work, Jobs in Dursley, Gls (with Salaries)

Client Relations Assistant (Fixed Term Contract)
Holland Cooper —Cheltenham
- £26,500 a year
- Temporary
- CRM software
- Salesforce
- Continuous improvement
- Store discount
- Employee assistance programme
Quick apply
Customer Relations, E-commerce & Studio Manager
Shibumi —Stroud
- £30,000 - £34,000 a year
- Part-time
- Management
- Merchandising
- Supervising experience
- Free parking
- Employee discount
Quick apply
8d
HR Advisor or HR Advisor Trainee
Cedar Care Homes —Bristol
- £30,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
- Employee assistance programme
- Employee discount
Quick apply
6d
HR Generalist
Just Go Holidays —Cheltenham
- Part-time
- Microsoft Office
- Human resources
- Recruiting
- Employee discount
- Sick pay
Quick apply
Administration Specialist
The Letting Game —Bristol
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Writing skills
- Work from home
Quick apply
2d
HR/ER Advisor
Lodge Security Ltd —Cirencester
- £30,000 - £36,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
2d
Admissions Assistant
University of Greenwich —Hill
- £22,768 - £24,685 a year
- Call to connect
- Hybrid work
- University
- Travel
7h
Employee Relations Advisor
Diligenta —Bristol
- £39,964 a year
- Full-time
- Training & development
- Employee assistance programme
Quick apply
Home Admissions Advisor
CornerstoneHealthcare —Bristol
- £35,000 - £40,000 a year
- Weekend availability
- Sales
- Business development
- Marketing
- Paid training
- Employee assistance programme
IPS Employment Specialist
Developing Health and Independence —South Gloucestershire
- £29,356 a year
- Organisational skills
- Annual leave
- Employee assistance programme
Outreach and Student Recruitment Assistant
University of Greenwich —Hill
- £25,249 - £27,319 a year
- Call to connect
- Customer service
- University
- Recruiting
13h
Graduate Sales and Management Programme
Rentokil Initial Group —Bristol
- £24,250 a year
- Overtime
- Customer service
- Bachelor's degree
- Business
- Relocation assistance
- Annual leave
Quick apply
HR Business Partner
HR Spectrum —Monmouthshire
- £46,000 a year
- Writing skills
- Human resources
- IT
6d
Community & Customer Relations Coordinator
House of Amor —Bristol
- £26,000 - £28,080 a year
- Full-time
- Social media management
- In-person
- Free parking
- Employee discount
Quick apply
20h
Business Support Officer
SHM Productions Ltd —Bath
- £36,000 - £39,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Spanish
- Microsoft Outlook
Quick apply
Director, Regional Business Development
VSE Careers —Lydney
- Full-time
- Customer service
- Master's degree
- Business development
Financial Crime Operations Analyst - 6 Month Fixed Term Contract
Wealthtime —Bath
- Full-time
- Hybrid work
- Data analysis skills
Store HR Administrator - UNIQLO Cabot Circus
UNIQLO —Bristol
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
- Employee assistance programme
HR Advisor
Curo —Bath
- £38,110 a year
- Human resources
- Data entry
- Recruiting
Quick apply
1d
People Partner (12 Month FTC Maternity Cover)
Superdry —Cheltenham
- Human resources
- Recruiting
- Training & development
- Store discount
- Annual leave

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Client Relations Assistant (Fixed Term Contract)

Holland Cooper -
Cheltenham

Quick apply

Job details

Temporary
£26,500 a year

Benefits

Store discount
Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Live chat
CRM software
Salesforce
Internal department liaison
Complaint handling
Continuous improvement
Customer interaction
Communication skills

Full job description

Founded in 2008, Holland Cooper is a luxury British lifestyle brand renowned for its timeless design, exceptional craftsmanship, and distinctive blend of heritage and modern sophistication. With a strong focus on tailoring, premium fabrics, and elevated styling, the brand has built a loyal global following and a powerful visual identity. At Holland Cooper, creativity, attention to detail, and commercial awareness sit at the heart of everything we do.

We're looking for a Client Relations Assistant to join us on a fixed-term contract from 1 November to 1 February, supporting the team through our peak trading period. This is a full-time role, working 9:00am–5:30pm Monday to Friday, with flexibility expected around weekends and extended hours during November and December.

You'll be part of a close-knit team delivering a premium, personalised experience across every customer touchpoint. If you're organised, personable, and take real pride in getting things right, we'd love to hear from you.

Key Responsibilities:

Deliver a premium, personalised customer experience across phone, email, chat and in-person interactions, meeting SLA requirements and personal KPIs.
Assist in resolving customer queries and complaints professionally, escalating complex issues to management in line with HC's tone of voice.
Support the team in monitoring and maintaining group KPIs and team objectives.
Maintain accurate client records in CRM systems and keep order statuses up to date.
Assist in the implementation and ongoing management of customer experience initiatives and process improvements, including cross-departmental communications and shared worksheets.
Support the administrative duties of the Client Relations team within the order management process.
Manage and update internal systems, working alongside departments including exports, ecommerce, warehouse and finance.
Contribute to weekly team meetings, bringing ideas for continuous improvement to the customer journey.
Maintain up-to-date knowledge of collections, product details and brand heritage through ongoing training and seasonal updates.
Contribute to individual and team KPIs, identify recurring issues, and support continuous improvement initiatives to enhance service quality.

Key Competencies/Behaviours:

Warm, professional communicator with strong interpersonal skills, comfortable across phone, email and in-person interactions.
Highly organised with the ability to multitask and manage competing priorities calmly.
Customer-centric mindset with a genuine focus on quality and responsiveness.
Accurate and detail-oriented
Proactive and solutions-focused, able to use initiative without waiting to be asked
Adaptable and willing to learn new processes and tools quickly.
Flexible and reliable, including during extended peak trading hours.

Skills/Experience Required:

Experience in a customer service, client support or related role.
Familiarity with CRM systems and customer support tools.
Excellent verbal and written communication skills.

Benefits

Competitive salary
25 Days Holiday plus bank holidays
Have your Birthday Day off on us to celebrate you
Increased benefits with length of service (e.g. holiday, pension contributions)
Enhanced Maternity and Paternity pay
Generous staff discount and staff shop available
Fresh fruit and pastries delivered weekly
Cycle to Work Scheme
·Employee Assistance Programme, including mental health support

Pay: £26,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer relations jobs in dursley, gls

Client Relations Assistant (Fixed Term Contract)

Customer Relations, E-commerce & Studio Manager

HR Advisor or HR Advisor Trainee

HR Generalist

Administration Specialist

HR/ER Advisor

Admissions Assistant

Employee Relations Advisor

Home Admissions Advisor

IPS Employment Specialist

Outreach and Student Recruitment Assistant

Graduate Sales and Management Programme

HR Business Partner

Community & Customer Relations Coordinator

Business Support Officer

Director, Regional Business Development

Financial Crime Operations Analyst - 6 Month Fixed Term Contract

Store HR Administrator - UNIQLO Cabot Circus

HR Advisor

People Partner (12 Month FTC Maternity Cover)

I want to receive the latest job alerts for customer relations in dursley, gls

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