Service scheduler Work, Jobs in East Ilsley, Brk (with Salaries)

Scheduler
IQVIA —Reading
- Full-time
- Remote
- Communication skills
- Time management
- Annual leave
- Work from home
Central Service Advisor
Farol Ltd. —Thame
- £32,000 - £36,000 a year
- Full-time
- In-person
- Employee discount
Quick apply
Service Scheduler
Correct Contract Services Ltd —Andover
- £29,000 - £32,000 a year
- CRM software
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Scheduler
Thames Water Utilites —Reading
- £13.36 - £14.93 an hour
- Temporary
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Data analysis skills
4d
Logistics Scheduler
Thames Water Utilites —Kidlington
- From £31,600 a year
- Full-time
- Salesforce
- Communication skills
Clean Water Network Planner/Scheduler
Talboys Utility Services (Oxford) —Oxford
- Customer service
- Communication skills
Planner/Scheduler
Emcor —Aldermaston
- Full-time
- Mechanical knowledge
- Employee assistance programme
- Referral programme
Quick apply
Voids Supervisor
Synergize LTD —High Wycombe
- £35,000 - £40,000 a year
- Full-time
- Customer service
- Supervising experience
- Continuous improvement
Quick apply
Planner
Thames Water Utilites —Reading
- £26,225 - £32,000 a year
- Full-time
- Hybrid work
- Communication skills
4d
Field Service Engineer
SPT Labtech —Oxford
- Full-time
- Engineering
- Travel
- Communication skills
Quick apply
Mobile Building Services Engineer
Atlas Workplace Services —Basingstoke
- Up to £42,000 a year
Quick apply
3d
HPC Senior Technology Consultant
Hewlett Packard Enterprise —Winnersh
- Full-time
- Computer Science
- Maintenance
- No degree
5d

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Scheduler

IQVIA -
Reading

Apply Now

Job details

Full-time

Benefits

Annual leave
Company pension
Work from home
Private medical insurance
Employee discount
Gym membership

Qualifications

Care record keeping
Customer service call handling
Inbound customer enquiry call handling
Clinical record keeping
Patient appointment coordination
Patient service
Appointment booking and call handling
Customer support
Patient record updating
Managing patient records
Communication skills
Time management

Full job description

Reading, United Kingdom | Full time | Home-based | R1557960

Scheduler – Patient Engagement Services

Fixed Term Contract (maternity cover)
Remote (ideally located near to Reading, Berkshire but not essential)

About the Role:
We are seeking a dedicated Scheduler to join our team. The Scheduler will play a crucial role in managing patient onboarding and coordination within the Patient Support Programme (PSP) for our client. This position involves processing referrals, creating patient records within the CRM, conducting welcome calls, allocating patients to nurses, and handling telephone queries to ensure a seamless patient experience.

Key Responsibilities:

Referral Management: Receive and process patient referrals from healthcare professionals within one business day of receipt. Validate referral details and ensure compliance with programme requirements.
Patient Record Creation: Accurately create and maintain patient records within the CRM. Ensure all personal and clinical information is correctly documented.
Welcome Call: Conduct a welcome call within two business days of referral. Introduce the patient to the programme, explain the service, and confirm consent. Provide guidance on next steps and answer initial questions.
Allocation to Nurse: Assign patients to appropriate Nurse Advisors based on location and availability. Schedule initial appointments and confirm with both patient and nurse.
Telephone Query Handling: Act as the first point of contact for patient and healthcare professional queries. Resolve issues promptly or escalate to the relevant team member.
Compliance & Documentation: Adhere to data protection and confidentiality standards. Ensure all interactions are logged accurately in the system. Report all adverse events as per Client's requirements.

What Will You Bring?

Strong organisational and time-management skills.
Excellent communication skills (verbal and written).
Ability to work under pressure and meet deadlines.
Customer service orientation with empathy and professionalism.

Why Join Us?

A growth-focused environment that supports career development.
Annual paid holiday, opportunity to buy extra 5 days annual leave
Private healthcare (BUPA)
Flexible benefits including dental and wellbeing schemes, competitive pension scheme, Life Assurance, Group Income Protection, Personal Accident Insurance and more!
Online wellbeing support available 24 hours a day, 7 days a week, 365 days a year
Other benefits at corporate rates such as: gym memberships, access to 100s of restaurant/store discounts

Apply now to join our team and make a difference in patients' lives.

Please note: Sponsorship is not available for this opportunity.

#LI-DNI

#LI-CES

#LI-LK1

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Where you'll work

Home-based

You’ll work remotely, with the flexibility to do your best work from home. Supported by collaborative tools and a global team, you’ll stay connected while enjoying the autonomy and balance that comes with a fully remote role.

Culture

Culture at IQVIA is built on a shared belief: that when people are empowered with better data, smarter technology and deeper expertise, they can change what’s possible for patients. Across every team and every corner of the globe, you’ll find colleagues who genuinely care — about the mission and about each other. That’s what makes this a place where people tend to stay, grow and do the best work of their careers.

Apply Now

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service scheduler jobs in east ilsley, brk

Scheduler

Central Service Advisor