About the role
We are looking for a Volunteer Senior Coordinator to join the team at LFC Foundation.
You will support the design, delivery, and continuously enhance the Foundation’s volunteer journey, ensuring every volunteer receives an exceptional and rewarding experience. This role will be responsible for understanding the Foundation’s volunteering needs and implementing recruitment and onboarding processes that reflect best practice, ensuring a robust and compliant volunteer experience. You will build and nurture engaging, empowering, and meaningful relationships with volunteers, matching individuals to opportunities that align with their skills, interests, and aspirations, while supporting the Foundation to achieve its strategic objectives and maximise community impact.
What will you be doing?
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Design and continuously improve volunteer recruitment, onboarding, and management processes in line with best practice and Foundation needs.
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Develop and maintain volunteer role profiles, guidance, and documentation to ensure consistency and compliance.
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Lead volunteer attraction campaigns and build partnerships to engage diverse volunteers that reflect our communities.
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Coordinate volunteer onboarding, pre-employment checks, and safeguarding requirements.
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Create a positive and engaging volunteer experience through ongoing support, development opportunities, and recognition initiatives.
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Build strong relationships with volunteers and managers, ensuring effective communication, feedback, and continuous improvement.
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Monitor and evaluate volunteer activity to ensure a high-quality experience while protecting the Foundation’s interests.
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Act as the Foundation’s subject matter expert on volunteering, supporting the wider people and resource strategy.
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Manage the Foundation’s volunteer management platform and oversee both internal and external volunteer programmes.
Who are we looking for?
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Previous experience of managing volunteers in an organisation with significant safeguarding needs.
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Previous experience of providing an infrastructure that aims to satisfy governance standards involving the use of volunteers.
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A clear understanding of the value volunteers can add and how they should be utilised to maximise impact.
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Experience as a volunteer.
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A passion for helping people reach their potential and career aspirations.
Why should you apply?
This is a full-time permanent contract working 5 in 7, 35 hours per week. Your main base will be Anfield Sport and Community Centre.
This role will require to work evenings, weekend and holiday as and when needed.
Please note, this vacancy may close early if we receive a high volume of applications, so we encourage you to apply as soon as possible.
To reward your hard work and commitment we offer a competitive salary, 25 days holiday (plus 8 bank holidays and the option to purchase up to an additional 5 days) and access to our benefits kit bag which includes but not limited to:
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Contributory pension scheme matching up to 5.5%
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Life Assurance Cover
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Free financial guidance and mortgage advice
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Car salary sacrifice scheme for affordable driving
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Cycle to Work scheme to keep you active
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Purchase season ticket loans for easier commuting
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Exclusive shopping discounts & cashback with top retailers
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Will Writing Service for future planning
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Employee Assistance Programme for confidential support
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Medicash Health Cash Plan for everyday healthcare needs
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Volunteering opportunities to give back to the community
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Special LFC perks – retail discounts, partner offers, free LFCTV GO access, and priority tickets for matches, events & concerts
…and much more! LFC Benefits.pdf
At Liverpool Football Club, we have an unwavering commitment to equality, diversity and inclusion and are always looking to making a positive difference in the communities that we operate within. We are proud of our achievements in this area; maintaining the Premier League Equality Standard Advanced Level, becoming a founding signatory of the Football Association’s Football Leadership Diversity Code and being recognised as a leader in this important area on and off the pitch. We take our responsibilities in this area seriously and through the work being done across the club, we are committed to increasing the diversity of our people and becoming an increasingly inclusive workplace for all. We are committed to hiring great people representative of diverse backgrounds, perspectives, and skills across our entire business. If you share our enthusiasm and passion for inclusivity, then we want to hear from you.
Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment.
This role is subject to a satisfactory enhanced DBS check.
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