It Work, Jobs in Edenfield, Lan (with Salaries)

IT Service Desk Engineer
Infinium IT Ltd —Preston
- £25,875 - £28,000 a year
- Full-time
- Windows
- IT
- In-person
- Free parking
- Annual leave
Quick apply
IT Infrastructure Engineer
EG Group —Horwich
- Full-time
- Hybrid work
- Windows
- Scripting
- IT
- Free parking
- Annual leave
3rd Line IT Engineer
MCS Group —Ormskirk
- £45,000 - £55,000 a year
- 8 hour shift
- Continuous improvement
- In-person
- Free parking
- Employee discount
Quick apply
IT Engineer
Hakim Group —Darwen
- Full-time
- Windows
- SharePoint
- IT
Payroll & Systems Administrator
Stonyhurst College —Hurst Green
- £21,590 - £27,000 a year
- Part-time
- Microsoft Outlook
- Administrative experience
- IT
- Free parking
- Health & wellbeing programme
Quick apply
IT Support Engineer One Month Contract only
Part Four —Warrington
- £2,500 - £3,500 a month
- Hybrid work
- Software troubleshooting
- Windows
- Analysis skills
Quick apply
14h
IT Technician
The Quill CofE Trust —Bolton
- £26,137.44 a year
- Full-time
- Hybrid work
- IT
- In-person
Quick apply
IT Desktop Support
Axiom Technologies —Clitheroe
- Part-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
IT Service Change Analyst
BAE Systems —Preston
- £37,000 a year
- Hybrid work
- Management
- Presentation skills
- Organisational skills
12d
1st Line Technical Support Engineer
Audiebant Ltd —Preston
- From £24,500 a year
- Full-time
- Computer networking
- IT
- Linux
- Free parking
Quick apply
4d
IT Systems Engineer - End User Compute
UK Biobank —Manchester
- £50,000 - £55,000 a year
- Monday to Friday
- Azure
- Windows
- AWS
- Free parking
- Annual leave
5d
Customer Support – Technical Support Specialist
Aareon AG —Manchester
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Accounting
- Organisational skills
- Work from home
9d
IT Resource Technician
WeBuyAnyCar —Manchester
- Monday to Friday
- No experience needed
- IT
- Communication skills
- Free parking
Quick apply
Technical Support Team Member - AV/IT
Pixel Inspiration —Altrincham
- From £25,500 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- Computer networking
- Work from home
Quick apply
2d
IT Apprentice
QA Apprenticeships —Manchester
- £25,185 - £25,989 a year
- Full-time
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Sales Account Manager (IT Hardware)
1st Technologies Ltd —Preston
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- ERP systems
- Health & wellbeing programme
- Annual leave
Quick apply
6d
Technical Support Engineer
Northern Care Alliance NHS Foundation Trust —Rochdale
- £32,073 - £39,043 a year
- Full-time
- Engineering
- Annual leave
7d
IT Support Analyst
SFG20 —Manchester
- Full-time
- Remote
- CRM software
- Sales
- Software development
- Employee assistance programme
- Employee discount
12h
IT Technician
Express Solicitors —Manchester
- Up to £30,000 a year
- Windows
- Analysis skills
- Travel
- Employee assistance programme
IT Support Engineer
The Tech Group NC Ltd —Manchester
- £2,500 - £3,100 a month
- Full-time
- Windows
- Computer networking
Quick apply
1h

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IT Service Desk Engineer

Infinium IT Ltd -
Preston

Quick apply

Job details

Full-time
£25,875 - £28,000 a year

Benefits

Free parking
Annual leave

Qualifications

Microsoft Windows Server
Windows
IT support
IT
Communication skills
Active Directory
Help desk

Full job description

Role Details

Due to a truly exciting period of growth we are looking to recruit an enthusiastic and experienced Service Desk Agent, to join our team, based out of our Preston Head office

Location: Preston, Head Office

Salary: £25,875 - £28,000 (subject to experience)

Hours: 40 hours working 5 days out of 7

The Role:

We have an exciting opportunity for a Service Desk Agent to join our friendly and supportive Service Desk Team, and work within the core of our business. As the first point of contact with clients and customers you will provide a highly professional and responsive service to all callers. Dispatching calls and e-mails to engineers accurately within a timely manner whilst updating and amending information as changes occur.

A quote from a member of our Service Desk Team
“The team immediately made me feel welcome, it’s a friendly and supportive place to work, and since joining I have learnt so much. The role is challenging, with opportunities to learn new systems and technologies and progression routes within the company”.

The comprehensive package and benefits offered at Infinium includes.

Competitive salary from £25,875 up to £28,000
Competitive annual leave allowance with additional days accrued with length of service.
Extensive training and development opportunities with internal progression available.
Free home internet or Sim card, Wellbeing package including discounted gym, support towards optical and dental treatment and others, Paid Company Sick leave, Free parking, and regular team social events to name but a few.

As a Service Desk Agent your duties will include:

Provide excellent customer support responding to incidents & requests via telephone and the company ticketing system.
Create and handle service desk tickets through to escalation or resolution in line with SLAs and thresholds.
Telephony call workflow, ensuring calls are answered and routed efficiently.
Undertake scheduled daily tasks.
Check monitoring systems for incidents and warning, action or escalate as required.
Communicate to customers, the team and business when changes in process or customers occur.

To be successful in your application of Service Desk Agent you should be able to demonstrate:

Adaptive communication skills to best support customer needs
An ability to communicate clearly and effectively on multiple channels.
The Ability to work well as part of a team and build effective relationships.
Time and task management skills
An ability to liaise with technical experts.

Required skills, knowledge, experience and/or Qualifications include:

Good clear telephony manner – (Essential)
Use of incident or ticket management systems – (Essential)
Good written communication skills – (Essential)
Desktop IT knowledge – (Desirable)

Pay: £25,875.00-£28,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

it jobs in edenfield, lan

IT Service Desk Engineer

IT Infrastructure Engineer

3rd Line IT Engineer

IT Engineer

Payroll & Systems Administrator

IT Support Engineer One Month Contract only

IT Technician

IT Desktop Support

IT Service Change Analyst

1st Line Technical Support Engineer

IT Systems Engineer - End User Compute

Customer Support – Technical Support Specialist

IT Resource Technician

Technical Support Team Member - AV/IT

IT Apprentice

Sales Account Manager (IT Hardware)

Technical Support Engineer

IT Support Analyst

IT Technician

IT Support Engineer

I want to receive the latest job alerts for it in edenfield, lan

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