Front of house hotel host Work, Jobs in Eng (with Salaries)

Front of House Hotel Host
Bankside Hotel —Southwark
- £28,830.66 a year
- Full-time
- Microsoft Word
- English
- Hotel
Quick apply
9h
Front of House Team Member
The Argyle —London
- Up to £12.81 an hour
- Part-time
- Serving
- Bar
- Cleaning
- Employee discount
Quick apply
7d
Front of House Hotel Host
Vertiq Hospitality Partners —London
- £28,830.66 a year
- Microsoft Word
- English
- Hotel
Front Office Host
Hyatt Regency London Stratford —London
- Full-time
- Hotel
- Front desk
- Communication skills
- Employee assistance programme
- Employee discount
4d
Front of House Assistant
Cove —London
- Full-time
- Hotel
- Front desk
- Communication skills
Quick apply
Front of House Assistant
edyn —London
- Hotel
- Front desk
- Communication skills
FRONT OF HOUSE ASSISTANT
Merlin Entertainments —Windsor
- £8.50 an hour
- Weekend availability
- No experience needed
- Hotel
- Front desk
- Free parking
- Employee assistance programme
8d
Front of House Associate
CBRE —London
- Full-time
- Computer literacy
- English
- Front desk
Receptionist and Hospitality Host
Portico Corporate Reception Management —London
- £35,000 a year
- Full-time
- Hospitality
- Organisational skills
- Front desk
- Annual leave
- Life insurance
Quick apply
Luxury Spa Host & Guest Experience Coordinator
LUX - DESIGN - LEISURE —Solihull
- From £26,000 a year
- Weekend availability
- Hotel
- Front desk
- Cleaning
- Free parking
Quick apply
7d
Private House Hotel Host
Farncombe Estate —Broadway
- £32,136 a year
- Weekend availability
- Hospitality
- Hotel
- Guest services
- Health & wellbeing programme
- Employee discount
Quick apply
4d
Waiter/Waitress
Kimpton —London
- £14.42 an hour
- Overtime
- Bar
- Hotel
- Restaurant experience
- Employee assistance programme
- Employee discount
6d
Front of House Assistant
Locke —London
- Full-time
- Bar
- Hotel
- Front desk
Quick apply
Community Associate (Front of House – Coworking) - LOCATION
Spacemade —London
- £34,632 a year
- Full-time
- Front desk
Quick apply
6d
Spa Front Of House Assistant
The Headland Hotel —Newquay
- Up to £15,862.08 a year
- Part-time
- Hotel
- Front desk
- Guest services
Quick apply
11d
Front of House Supervisor
Locke —London
- £30,000 a year
- Full-time
- Hotel
- POS
- Front desk
Quick apply
12d
Host
Gilpin Hotel & Lake House —Windermere
- £26,624 - £28,704 a year
- Full-time
- Hotel
- In-person
- Employee discount
- Gym membership
Quick apply
11d
Host/Hostess
Kitten Restaurant —Manchester
- £12.71 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
Quick apply
11d
Host/Hostess
Wellness Operations —London
- £15.62 an hour
- Weekend availability
- Hotel
- Front desk
- Employee assistance programme
- Referral programme
Quick apply
6d
Front of House Receptionist VA2839
Anabas —London
- £28,000 a year
- Full-time
- Hotel
- Front desk
- Communication skills
- Employee assistance programme
6d

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Front of House Hotel Host

Bankside Hotel -
Southwark

Quick apply

Job details

Full-time
£28,830.66 a year
9 hours ago

Qualifications

Microsoft Word
Guest check-in and check-out
Guest relations
Hotel and accommodations experience
Stakeholder liaison
Internal department liaison
English
Complaint handling
Front desk
Communication skills
Hotel front office operations

Full job description

We are currently looking for a passionate Hotel Host to join the team here at Bankside Hotel - Voted one of the 'Best Places to Work in Hospitality' 3 years in a row. Sitting consistently in the top tier of all the hotels in London on Trip Advisor, Bankside Hotel is a social hub for anyone, guest or local, with a passion for culture, art and food. If this sounds like something you'd like to get involved with we would love to hear from you!

At Bankside, we sincerely believe that the key to any successful brand is the people behind it. Our people bring about the magic and make everything real. If we ensure our people are happy, developed and engaged, they will make sure our guests feel that too, and we consider this feeling, ‘Belonging’.

MAIN SCOPE AND PURPOSE OF THE ROLE:

Responsible for providing an authentic and loving welcome to all of our guests and visitors in the area of Front of House whilst offering assistance throughout their stay in our hotel. You will be a local area guru and know what is going on at The Tate Modern as well what the best hidden gems are nearby and the bars & restaurants not to miss. You will also maximize revenue and promotion of the hotels’ outlets where applicable.

Managing the reception duties will be second nature to you! You will have brilliant communication and people skills. Instinctively you will want to make every guest feel special, treat them as individuals and be able to gauge just how local they want to be.

Most importantly, we just want you to be you.

MAIN DUTIES & RESPONSIBILITIES:

To be responsible for the day to day supervision of the Reception in the absence of the more senior Front Desk Management
To be familiar with all Reception tasks and ensure smooth running of front desk
To be fully knowledgeable in the procedure of Checking-In and Checking-Out guests to the Marriott brand standards
To be fully conversant and to abide by the policies and procedures set in the Quality Standards
Assist guests with luggage where necessary
To actively participate in the upselling of rooms to maximize the departments total revenue
To deal efficiently and courteously with any guest enquiries or complaints in a timely manner and to ensure follow-up and ensure guest satisfaction communicating any relevant issues to management
To ensure confidentiality is maintained in all areas of the business with regards to Hotel and guest matters
To carry out any other reasonable duties as requested by the General Manager or any other management in an efficient manner

COMMUNICATION

Maintain effective communication within the department and ensure that the Head of Department is kept well informed of any problems / queries that have arisen
Report any problems / complaints to the relevant Head of Departments or Duty Manager
To liaise with other departments to ensure good communication and offer support

QUALIFICATIONS & SKILLS REQUIRED

A proven track record as a receptionist, with a good knowledge of Opera or similar PMS (Beneficial)
Good level of English, other languages are an advantage
Microsoft Word and Excel knowledge
Happy, friendly, and approachable personality

What do we hope to see from our Banksiders?

Be Natural

We want our people to be themselves, genuine and non-scripted.

We give you the space to be yourself , so show us who you really are!

A good level of English, other languages are an advantage of course.

Make It Easy

Be flexible; respond quickly and positively to the changing requirements of the business.

Make it easy for our guests, and your fellow team members, communicate effectively and be creative.

Feel Empowered

We want our Banksiders to take charge and change the game.

Take personal responsibility and initiative to resolve niggles in your own way.

Belong

Show love towards our guests and your team! We are looking for someone who understands their individual value within Bankside and who wants to be part of the development of the local area as well as the hotel.

Show passion towards internal product knowledge, our local area and continuously develop this knowledge.

In return for being a fantastic Host, we will treat you to benefits such as:

Complimentary dry-cleaned uniform
Free Meals on duty
Medical Cash Plan
Discounted Hotel and F&B rates globally with Marriott
Enhanced Family Friend Policy

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom.

***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.***

Quick apply

Refine Your Search

front of house hotel host jobs in eng

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Front of House Assistant

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Front of House Assistant

Community Associate (Front of House – Coworking) - LOCATION

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Host

Host/Hostess

Host/Hostess

Front of House Receptionist VA2839

I want to receive the latest job alerts for front of house hotel host in eng

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