The Infrastructure and Digital Mapping Technician is responsible for ensuring the organisation's infrastructure, asset, and spatial information is accurate, accessible, and of high quality. They achieve this through ArcGIS and Esri software.
The role supports the management of digital records, data governance, mapping standards and business processes through the use of ArcGIS, Esri tools, Utility Network, CAD systems and related tech. The postholder will play a significant role in driving projects passionate about advancing digital modernisation, including Digital Twin development, system integration, automation and process improvement.
Working closely with Engineering, Operations, Planning, Construction, and Customer teams, the successful candidate will help ensure infrastructure information is reliable and accessible. They will also ensure it is fit for operational, regulatory, and strategic decision making.
Asset and Infrastructure Data Management
- Maintain accurate records of infrastructure assets, premises, services and network information within ArcGIS and related business systems.
- Ensure spatial information and asset-related records are accurate, complete, consistent and maintained to agreed standards.
- Support the ongoing migration, improvement and maintenance of Utility Network and physical asset data management systems.
Data Quality and Governance
- Validate, audit and improve data related to infrastructure and assets, identifying and resolving missing, duplicate or inconsistent information.
- Assist in developing guidelines for coordinating geospatial and engineering information.
Mapping and Technical Support
- Respond to cable record and mapping requests from customers, contractors and internal team members.
- Support engineers and project teams with mapping, drawing, records and system-related enquiries.
- Assist with the maintenance of CAD drawings, schematics, digital maps and user documentation as required.
- Provide technical support for GIS, geospatial and infrastructure information system.
Field Survey and Verification
- Undertake site visits and field surveys when required to gather, verify and update infrastructure information.
- Use GPS, and data gathering devices to support accurate mapping and asset records.
- Verify infrastructure data against site observations and as-built information.
Digital Transformation and Ongoing Improvement
- Support the delivery of Digital Twin, business system integration and wider digital transformation initiatives.
- Assist in testing and implementing new digital tools, processes and technologies.
- Support integration between GIS, asset management, operational and business systems.
Essential
- Experience working with GIS (QGIS, ArcGIS, Esri products or similar), mapping, asset information or technical record systems.
- Solid attention to detail with a commitment to data accuracy and quality.
- Good analytical and problem-solving skills.
- Experience handling and maintaining digital records and data sets.
- Strong organisational skills with the ability to manage multiple priorities.
- Good communication and stakeholder engagement skills.
- Good knowledge of Microsoft Office applications, including Excel.
- Ability to work independently while contributing positively within a collaborative team environment.
- Experience in data cleansing, validation, analysis, reporting and visualisation.
Desirable
- Knowledge of Esri Utility Network models and migration projects.
- Knowledge of asset management, records management or Enterprise Asset Management systems.
- Skills in automation, scripting or coding using tools such as Python, SQL, Arcade, VBA or Power Automate.
- Knowledge of digital transformation technologies, including Digital Twins, connected assets and 3D modelling.
Qualifications and Experience
Essential
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Relevant experience in GIS, mapping, engineering support, infrastructure records, asset management, or a comparable technical field.
Desirable
- Qualification in GIS, Geography, Engineering, Asset Management, Information Management or an equivalent area.
- ArcGIS, Esri, Utility Network, or other recognised GIS certifications.
- Experience working within a utility or regulated infrastructure environment.
Jersey Electricity provides excellent benefits, catered towards financial, physical and mental wellbeing. Starting with private medical insurance, discounted electricity rates, discounts within our Powerhouse shop, subsidies on EVs, gym memberships, on-site Mental Health First Aiders, organised sports and activities groups.
We offer competitive salaries combined with an attractive pension. We are family-friendly and strive to give you a life work blend to both love your job, do excellent work and spend important time with your family and friends. We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, gender, sexual orientation, age or disability status.
Jersey Electricity’s purpose is to ‘enable life’s essentials’ by providing the people of Jersey with secure, reliable, affordable, and sustainable electricity today and long into the future.
Jersey Electricity’s Vision:
Jersey Electricity’s vision is to “inspire a Zero-Carbon future” by being the energy partner of choice whilst working to six strategy pillars of that vision:
JE 6 strategic pillars:
1. Digital Enhancement and Innovation – over the next 3 years JE will continue to develop robust and scalable digital platforms, seeking innovation in smart enabled technology and to, where appropriate, commercialise its innovation.
2. Customer –to increase JE’s customer experience maturity, to better understand customers’ existing and future needs and wants, as well as provide exceptional service around its offers.
3. Energy Sourcing and Supply – prepare for a new supply contract, considering transitional requirements, to reduce cost and market risks for customers as well as considering the future role of offshore wind in the energy mix.
4. Future Proof the JE Business Model – continue delivering good operational performance across all businesses within the Group. Ensuring JE delivers infrastructure requirements for today, and in readiness for the future, whilst creating resource capability and capacity for CNR delivery.
5. Island-wide Electrification and Decarbonization – continue to develop new products in heat and mobility which support the CNR, customers in energy efficiency and facilitate the development of solar and offshore wind propositions with the Government of Jersey.
6. Great Employer – continue to recruit and develop talent, improve JE climate and engagement in becoming the employer of choice in and beyond Jersey.
We are an engaged and focused workforce, committed to ensuring we “keep the lights on” across the island and explore new ways of providing energy and related services to islanders. Working at Jersey Electricity means you are part of an inclusive team of nearly 400 diverse employees across a number of business sectors from the distribution of energy to Retail and Commercial services.
We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. All disabled applicants who meet the minimum criteria for the role as set out in the role profile will be guaranteed an interview.
Whatever your role with us, you will find the support you need to develop in a long-term career and work with many long-serving employees to help us achieve our vision.
Being an employee of Jersey Electricity, you will:
- Share in the success of ground-breaking projects to electrify the island;
- Be part of a highly skilled and developing workforce;
- Participate in company-wide wellbeing initiatives;
- Develop both professionally and personally in a supportive environment;
- Benefit from a competitive rewards and compensation package;
- Help us develop our engaged, diverse and innovative workforce;
What our employees say:
“The employees, and the support from colleagues who I work with on a day to day basis, are helpful and friendly making it an attractive place to work”
“Great team with a manager who understands outside life and flexibility when needed”
“Real sense of purpose to enable life's essentials in Jersey - and real ability to make a difference to support a low carbon world”
“I think JE is a great place to work with fantastic people, variety of career opportunities , lots of challenges and great values”
“It’s a really good company to work for, highly recommended to anyone to join Jersey Electricity”
“It's a great team with some really kind people who will often go the extra mile. Also great to work somewhere that is so crucial to island life and knowing that if we do our jobs well it benefits everyone”
