Technical support supervisor Work, Jobs in England (with Salaries)

Technical Support Supervisor
IntelliPK Technology Services Ltd —Halifax
- £2,900 - £4,800 a month
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Health & wellbeing programme
- Referral programme
Quick apply
9d
Technical Support Supervisor
InPost UK —Hemel Hempstead
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Training Supervisor
Citrus-Lime Limited —Ulverston
- From £36,000 a year
- Full-time
- Microsoft Office
- Travel
- Classroom experience
- Free parking
Quick apply
Training Supervisor
Citrus-Lime —Ulverston
- From £36,000 a year
- Full-time
- Microsoft Office
- Travel
- Classroom experience
IT Support Team Leader
LCS IT Solutions Ltd —Lincoln
- £30,000 - £34,000 a year
- Full-time
- Customer service
- English
- Analysis skills
- Free parking
Quick apply
11d
IT Support Team Leader
Stonebridge Mortgage Solutions Limited —Basildon
- Full-time
- Windows
- Supervising experience
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
14d
Coach - Data Driven Professional/Data Driven Leader
Corndel —London
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
14d
3rd Line/Team Leader - Service Desk
Cirrus Technology Solutions —Ellesmere Port
- £30,000 - £40,000 a year
- 8 hour shift
- Azure
- Management
- English
- Free parking
Quick apply
4d
IT Support Team Leader
AccrueTek Consulting Limited —St Albans
- £26,000 - £30,000 a year
- 8 hour shift
- Azure
- Microsoft Outlook
- Software troubleshooting
- Free parking
- Annual leave
Quick apply
6d
Service Desk Team Leader
IVC —Bristol
- £40,000 - £55,000 a year
- Hybrid work
- Azure
- Windows
- AWS
- Employee discount
Service Desk Team Leader
LIMA —Salford
- £45,000 - £50,000 a year
- Computer networking
- Organisational skills
- Leadership
- Employee assistance programme
Helpdesk Team Leader
Softcat —Manchester
- Hybrid work
- Azure
- Customer service
- ERP systems
- Flexible schedule
Service Desk Team Leader
NECSWS —Hartlepool
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Planning Technical Support Team Leader
North West Leicestershire District Council —Coalville
- £32,597 - £36,363 a year
- Full-time
- Supervising experience
- IT
- Leadership
4d
Service Desk Team Leader
LIMA Networks LTD —Salford Quays
- £45,000 - £50,000 a year
- Full-time
- Computer networking
- Organisational skills
- Leadership
Quick apply
2nd Line Service Desk Team Leader
Capgemini Sogeti —Manchester
- Hybrid work
- AWS
- Continuous improvement
- Mentoring
7d
2nd Line Service Desk Team Leader
Capgemini —Manchester
- Hybrid work
- AWS
- Continuous improvement
- Mentoring
7d

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Technical Support Supervisor

IntelliPK Technology Services Ltd
Halifax

Quick apply

Job details

Permanent | Full-time
£2,900 - £4,800 a month
9 days ago

Benefits

Health & wellbeing programme
Financial planning services
Discounted or free food
Company events
Referral programme

Qualifications

Jira
Desktop support
Software troubleshooting
BMC Remedy
Customer service
LAN
Windows
Microsoft Office
Firewall
Supervising experience
Computer hardware
CompTIA Network+
IT support
Mac OS
ServiceNow
Linux
Leadership
Communication skills
Help desk
Network Security
VPN

Full job description

Job Overview

IntelliPK Technology Services Ltd is seeking a Technical Support Supervisor to lead the support team, manage daily service requests, and ensure technical issues are resolved quickly and professionally. This role suits an organised team leader with strong technical and customer service skills.

What you'll do:

Oversee the management of help desk operations using tools such as BMC Remedy, ServiceNow, and Jira.
Coordinate and prioritise support requests related to computer hardware, operating systems (Windows, macOS, Linux), and network infrastructure.
Troubleshoot complex software problems including LAN/WAN connectivity, VPN access, firewall configurations, and operating system issues.
Assist with desktop support tasks such as installing, configuring, and maintaining hardware and software components.
Monitor network performance and security measures to prevent unauthorised access or disruptions.
Collaborate with other IT teams to implement system upgrades, patches, and security protocols.
Maintain documentation of support procedures and escalate unresolved issues appropriately.
Ensure compliance with organisational policies regarding data security and user privacy.
Foster excellent customer service by maintaining clear communication with users at all levels.

Qualifications

Proven experience in IT support, help desk, or desktop support roles with a strong understanding of computer networking, operating systems (Windows, macOS, Linux), and computer hardware.
Demonstrable leadership skills with previous supervisory or team lead experience in a technical environment.
Proficiency in troubleshooting software issues related to Microsoft Office, VPN, firewall, and network configurations such as LAN.
Familiarity with ticketing systems including BMC Remedy, ServiceNow, and Jira.
Strong knowledge of network security protocols and tools including firewalls and VPNs.
Excellent communication skills with the ability to explain technical concepts clearly to non-technical users.
Ability to work under pressure whilst managing multiple priorities effectively.
Relevant certifications such as CompTIA Network+, Microsoft Certified IT Support Technician or equivalent are desirable but not essential.

Why work with us:

Lead a skilled and supportive technical team.
Help improve service quality and customer satisfaction.
Develop your technical leadership and management career.
Access training and progression opportunities.
Stable full-time role with a comprehensive benefits package.

Pay: £2,900.00-£4,800.00 per month

Benefits:

Company events
Discounted or free food
Financial planning services
Health & wellbeing programme
Referral programme

Work Location: In person

Quick apply

Refine Your Search

technical support supervisor jobs in england

Technical Support Supervisor

Technical Support Supervisor

Training Supervisor

Training Supervisor

IT Support Team Leader

IT Support Team Leader

Coach - Data Driven Professional/Data Driven Leader

3rd Line/Team Leader - Service Desk

IT Support Team Leader

Service Desk Team Leader

Service Desk Team Leader

Helpdesk Team Leader

Service Desk Team Leader

Planning Technical Support Team Leader

Service Desk Team Leader

2nd Line Service Desk Team Leader

2nd Line Service Desk Team Leader

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