Application support Work, Jobs in Essex (with Salaries)

Project Support Co-ordinator
Softvize LTD —Colchester
- £26,000 a year
- Full-time
- Project management
- Front desk
- In-person
Quick apply
10d
Junior IT Support Engineer – MSP Helpdesk - Full Time
Eipsys Limited —Chelmsford
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Google Suite
- Microsoft Outlook
- English
- Free parking
Quick apply
6h
Junior Manufacturing Systems Business Analyst
TECNIQ —Witham
- £28,000 - £35,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
- Free parking
- Life insurance
Quick apply
4d
Service Desk Analyst
Care UK —Colchester
- Maintenance
- Training & development
Information Controller
Glider Technology —Chelmsford
- £30,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Computer skills
- Construction experience
- Annual leave
Senior Associate - Customer Services (Voice)
SS&C Technologies —Chelmsford
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
11d
IT Support Engineer (1st to 2nd Line Progression)
3Gi Technology Ltd —Brentwood
- £28,000 - £32,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
12d
Apprentice First Line Digital Support Technician
Inntel Ltd —Feering
- £18,540 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
11d
Contact Centre Executive
Stratstone —Chelmsford
- Databases
- Computer skills
- Annual leave
- Employee discount
Quick apply
11d
IT Assistant
GCB Cocoa UK Ltd —Sudbury
- £28,000 - £32,000 a year
- Full-time
- No degree
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
Investigator
Call Assist —Colchester
- £10.85 - £12.71 an hour
- Full-time
- In-person
- Annual leave
Quick apply
12d
Database Administrator
Price Bailey —Bishop's Stortford
- CRM software
- AI
- Office experience
- Annual leave
- Employee assistance programme
4d
2nd Line Helpdesk Engineer - Basildon or Yateley Office
Arc —Basildon
- £28,000 - £38,000 a year
- Hybrid work
- Computer networking
- SharePoint
- Training & development
ERP System Analyst
TE Connectivity —Braintree
- ERP systems
- Bachelor's degree
- Continuous improvement
- Health & wellbeing programme
- Employee stock purchase plan
Primavera P6 Application Analyst
Leonardo UK Ltd —Basildon
- £50,000 - £70,000 a year
- Full-time
- Hybrid work
- Agile
- Flexible schedule
- Referral programme
JOB TITLE - LOCATION
Arc —Basildon
- £24,000 - £28,000 a year
- Azure
- Windows
- Computer networking
11h
Reporting & BI Analyst
Simarco —Witham
- Full-time
- Data analysis skills
- Analysis skills
- Organisational skills
- Annual leave
Quick apply
MDM Specialist
Kennedys Law —Chelmsford
- Hybrid work
- Microsoft Word
- Data entry
- Communication skills
13d
Contact Centre Shift Manager (Part time)
Pinnacle Group —Chelmsford
- £13,000 - £14,000 a year
- Part-time
- Microsoft Word
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Warehouse IT Support Analyst (1 year FTC)
Jellycat —Haverhill
- Continuous improvement
- Mentoring
- In-person

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application support jobs near essex

Project Support Co-ordinator

Softvize LTD
Colchester

Quick apply

Job details

Full-time
£26,000 a year
10 days ago

Benefits

Company pension

Qualifications

Jira
Customer communication
Customer service call handling
Meeting coordination
Inbound customer enquiry call handling
Incident queue management
Client communication
Ticket management
Trello
Administrative support experience
Project coordination
Project management
IT support
Front desk
Project management software
IT incident logging
SaaS

Full job description

About Softvize

Softvize is a fast-growing software development company based in Colchester. We build and run digital platforms - membership systems, payments, mobile apps, campaign and events tools - used every day by high-profile national organisations. We're a small, ambitious team, which means real variety, real responsibility, and the chance to grow with the company from day one.

The role

We're looking for a confident, organised Project Support Co-ordinator to be the backbone of our office. You'll be the first voice on the phone, the first face at the door, and the person who keeps support requests, projects, and client communication moving. You'll work closely with our directors, project co-ordinator, and development team, so you'll get genuine insight into how software is built and delivered - no two days will look the same. This role is 9:00am until 5:30pm - however may also include work outside of hours depending on client requirements.

This is an office-based role at our Colchester office.

What you'll be doing

Handling incoming software support requests - logging, triaging, and chasing them through to resolution with our development team
Managing tasks and projects in our project management software, keeping boards up to date and flagging anything at risk of slipping
Looking after clients day to day - onboarding, progress updates, and making sure they always feel well looked after
Front of house - welcoming visitors and acting as the first point of contact for the business by phone and email
Co-ordinating tasks and small projects across different areas of the business, and chasing actions through to completion
Managing shared inboxes and responding to emails promptly and professionally
Joining client calls - taking clear notes, capturing actions, and following up afterwards
Scheduling meetings, preparing agendas and meeting notes, and supporting the directors day to day
Helping test new software releases and passing client feedback to the development team
Keeping internal documentation, guides, and records tidy and up to date
General office administration and anything else needed to keep a busy software company running smoothly

About you

Confident - comfortable picking up the phone, speaking with clients, and greeting visitors
Highly organised, with strong attention to detail and the ability to juggle multiple priorities at once
A clear, professional communicator, both in writing and in person
Comfortable with technology and quick to learn new software
Proactive - you spot what needs doing and get on with it without waiting to be asked
Calm under pressure, and trustworthy - some of our client work is confidential
You must have the right to work in the UK

Nice to have (but not essential)

Experience in a software, SaaS, or IT support environment
Familiarity with project management tools such as Jira, Trello, or Notion
Previous customer service, administration, or co-ordination experience

What we offer

£26,000 per year
28 days holiday including bank holidays
Workplace pension
A varied, hands-on role in a small team where your work is genuinely visible
Real opportunity to grow as the company grows

How to apply

Apply with your CV and a short note telling us why this role suits you. We review applications as they come in, so early applications are encouraged.

Pay: £26,000.00 per year

Ability to commute/relocate:

Colchester CO4 3ZL: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

Refine Your Search

application support jobs in essex

Project Support Co-ordinator

Junior IT Support Engineer – MSP Helpdesk - Full Time

Junior Manufacturing Systems Business Analyst

Service Desk Analyst

Information Controller

Senior Associate - Customer Services (Voice)

IT Support Engineer (1st to 2nd Line Progression)

Apprentice First Line Digital Support Technician

Contact Centre Executive

IT Assistant

Investigator

Database Administrator

2nd Line Helpdesk Engineer - Basildon or Yateley Office

ERP System Analyst

Primavera P6 Application Analyst

JOB TITLE - LOCATION

Reporting & BI Analyst

MDM Specialist

Contact Centre Shift Manager (Part time)

Warehouse IT Support Analyst (1 year FTC)

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