Desktop support Work, Jobs in Falkirk North, Fal (with Salaries)

Regional IT Support Specialist
Omexom UK —Scotland
- Customer service
- In-person
- Communication skills
ICT Technician
National Museums Scotland —Edinburgh
- £30,496 - £32,743 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Applications Support Engineer (IT)
INEOS —Grangemouth
- £0.01 a day
- Microsoft Access
- Azure
- Oracle
Quick apply
2nd Line Support Engineer
Northern Marine Group —Glasgow
- Azure
- Microsoft Office
- SharePoint
11d
IT 1st Line Support (UK)
Sign Language Interactions Ltd —Glasgow
- £25,000 - £27,000 a year
- Weekend availability
- Microsoft Excel
- Azure
- Salesforce
- Referral programme
- Sick pay
Quick apply
9d
Deskside Support Engineer (Edinburgh)
Seven Investment Management —Edinburgh
- Azure
- Customer service
- Microsoft Office
EUC Engineer
CGI —Edinburgh
- Full-time
- Customer service
- Windows
- Communication skills
Quick apply
Digital Help Desk Apprentice
QA Apprenticeships —Glasgow
- £22,000 a year
- Full-time
- IT
4d
Service Desk Administrator
March —Glasgow
- £0.01 a year
- Windows
- Analysis skills
- Communication skills
Quick apply
Team Lead, Enterprise Service Desk
ABACUS —Edinburgh
- Customer service
- Windows
- Bachelor's degree
- Annual leave
- Employee discount
Quick apply
ISM Technician
Axiom Technologies —Glasgow
- Full-time
- Software troubleshooting
- Windows
- Computer networking
IT Field Service Engineer - Microminder
DD Products & Services —Glasgow
- £25,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- Computer networking
Quick apply
7d
Applications Support Engineer (IT)
INEOS Group —Grangemouth
- Microsoft Access
- Azure
- Oracle
Deputy Director for Infrastructure and Networks
Scottish Government —Edinburgh
- £97,819 a year
- Full-time
- Presentation skills
- Agile
- IT
1d
Lead End User Computing Engineer (Sharepoint/Power Platform)
OFGEM —Glasgow
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Azure
- DevOps
- Presentation skills
- Annual leave
- Flexible schedule
6d
Global Senior, IT Systems Administrator
Chromalloy —Glasgow
- £50,000 - £65,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- Travel
Quick apply
I.T. Systems Engineer
Optos —Dunfermline
- Hybrid work
- Computer networking
- Communication skills
IT Airport Engineer - Edinburgh Airport
ESP Global Services Limited —Inverleith
- £25,114.96 a year
- Customer service
- Travel
- IT
Quick apply
Infrastructure Security Engineer (Windows)
Morgan Stanley —Glasgow
- Weekend availability
- Azure
- DevOps
- AWS

More jobs to discover

Find similar jobs that you might be interested in.

ICT Technician
National Museums Scotland —Edinburgh
Provide 1st and 2nd line ICT support across the organisation’s estate, covering availability, recovery, access control, security, operating systems, cloud…
£30,496 - £32,743 a year
Quick apply
8d
Accounting Technician
East Dunbartonshire Council —Kirkintilloch
Individuals will be treated in a polite, friendly and welcoming manner. Support the operation and development of financial information systems, through systems…
£31,698.51 - £35,749.79 a year
7d

I want to receive the latest job alerts for desktop support in falkirk north, fal

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support jobs near falkirk north, fal

Regional IT Support Specialist

Omexom UK -
Scotland

Apply Now

Job details

Qualifications

Jira
Driving Licence
Customer service
IT support
ServiceNow
BTEC
Communication skills

Full job description

Job Title: Regional IT Support Specialist

Location: Multiple regions (Scotland/England)

Office: TBC

Department: IT

Reports to: IT Service Desk Manager

Role Purpose

The Regional IT Support Specialist is responsible for delivering high quality, on site and remote IT support to staff across multiple locations within their assigned region. This role ensures that employees receive timely assistance with technical issues, hardware installations, training, and systems. The Regional IT Support Specialist will also complete scheduled site visits, perform hardware deployments, maintain documentation, and act as a local IT contact for regional operations and projects.

This position works closely with both local teams and the central IT department to ensure alignment, consistency, and smooth operation of our technology and systems.

Key Responsibilities

Incident & Request Handling

Work as part of the IT service desk team to help support and ticket requests.
Diagnose and resolve 1st and 2nd line support issues in accordance with SLAs.
Process user access requests, and onboarding/offboarding tasks.
Provide hands on support to staff throughout the region.
Complete site visits and provide local support and training as required.
Work closely with the central IT Support teams on incidents, service requests and product support.
Perform basic network and connectivity troubleshooting.
Configure and deploy laptops, desktops, and peripheral hardware.
Support video conferencing and meeting room technologies.

Customer Service & Communication

Deliver a professional, friendly, and customer-centric support experience.
Keep users informed of ticket progress and resolution timelines.
Create and update knowledge base articles for common issues.

Skills & Competencies

Experience of working within an IT support role in a multi-site or regional environment (preferred).
Experience with ITSM platforms such as FreshDesk, ServiceNow, ManageEngine, or Jira Service Management.
Excellent communication and customer service skills.
Ability to work independently, travel across sites, and manage workload effectively.
Strong problem solving skills with a proactive, hands on approach.
Ability to create clear documentation and deliver user friendly training.

Additional Requirements

Full UK driving licence
Flexibility to travel to different locations across the region.
Ability to work occasionally outside standard hours for major deployments or urgent issues.

Qualifications & Education

Minimum Level 3 qualification in IT (e.g., Level 3 Diploma in IT Systems Support, Level 3 BTEC in IT, or equivalent).
Or more than 3 years’ experience working in a similar IT support role.

Apply Now

Refine Your Search

desktop support jobs in falkirk north, fal

Regional IT Support Specialist

ICT Technician

Applications Support Engineer (IT)

2nd Line Support Engineer

IT 1st Line Support (UK)

Deskside Support Engineer (Edinburgh)

EUC Engineer

Digital Help Desk Apprentice

Service Desk Administrator

Team Lead, Enterprise Service Desk

ISM Technician

IT Field Service Engineer - Microminder

Applications Support Engineer (IT)

Deputy Director for Infrastructure and Networks

Lead End User Computing Engineer (Sharepoint/Power Platform)

Global Senior, IT Systems Administrator

I.T. Systems Engineer

IT Airport Engineer - Edinburgh Airport

Infrastructure Security Engineer (Windows)