This role offers an excellent opportunity to work within the Complex Injury Claims Team dealing with large loss claims. In this role you will assist the lead lawyer on complex, high value multi-track and catastrophic injury EL, PL and RTA claims.
Experience of indemnity, liability and excellent attention to detail essential. Your work will be supervised and feedback given. The role also includes the need to engage with sophisticated senior claims handlers in long-standing insurance clients. In this role you may also be required to assist your Lead Lawyer in activities which enhance and develop Keoghs’ profile.
You will work as part of a team progressing each file from receipt of papers from the insurer client to resolution of the claim. The role will include:
- Working with the Lead Lawyer to manage a caseload of complex injury claims including high value multi-track and catastrophic injury claims involving brain injury, spinal cord injury, amputation and fatal claims.
- Communicating with sophisticated insurer clients, dealing with their queries and updating them as the matter progresses.
- Forensic analysis of voluminous quantum evidence, preparing chronologies, identifying anomalies and other relevant information across various sources and categories of evidence.
- Using your existing knowledge of complex injury symptomology to identify relevant issues within medical records in order to instruct medical experts, drawing key issues to their attention.
- Critical analysis of sources of liability evidence and identifying any gaps.
- Drafting concise technical advice on all aspects of claim handling to include advice on indemnity, liability, quantum and causation issues and claims resolution for strategy discussion with the Lead Lawyer.
- Proactively identifying next steps required on matter, discussing those aspects with the Lead Lawyer and taking action as agreed.
- Interviewing witnesses and drafting statements.
- Liaising with parties involved in claims including the insured, insurer, witnesses etc.
- Drafting pleadings and applications.
- Instructing counsel and attending conferences, JSMs, mediations both remotely and in person.
- Attend court in person or by telephone, attend trials, settlement conferences etc as required.
- Delivery of agreed performance targets and quality standards.
- Delegate assigned tasks for a Legal Assistant and/or Paralegal and be fully engaged in their development in terms of technical ability and achievement of objectives.
- Maintaining case managements systems with up to date management information for clients.
- To ensure compliance with the SRA Standards and Regulations
Working Hours
35 hours per week
Monday – Friday 9am – 5pm with 1 unpaid hour for lunch.
Primary location for this role is Keoghs, Southampton
Experience of working on claims involving complex medical issues is preferred.- Experience of indemnity, liability (in an assisting capacity) and excellent attention to detail essential.
- Qualified solicitor, CILEX or proven relevant legal experience is essential.
- Experience of indemnity, liability and quantum essential.
- Experience of cases involving complex medical issues preferred.
- Critical thinking and quantum analysis experience required.
- Good telephone advocacy skills.
- Positive, confident and enthusiastic.
- Excellent listening, verbal and written communication skills including the ability to compose professional written communications.
- Good advocacy skills.
- Excellent inter-personal and client care skills.
- Understanding of case law and litigation practice and process, and Court Practice Rules.
- Ability to plan and prioritise workloads, keep to deadlines and work under pressure.
- Excellent analytical skills and attention to detail.
- Ability to weigh facts, apply the law and make decisions.
- Ability to anticipate problems and identify solutions.
- Driven to achieve to take development opportunities when they arise with a positive attitude.
- Calm under pressure with the ability to re-prioritise and delegate effectively when required.
- Confidence to take initiative to innovate and adapt to changing situations.
- Confidence to seek advice and guidance when dealing with new tasks.
- Ability to follow instruction and with attention to detail and to give clear instruction, direction and guidance to more junior members of the team.
- Ability to recognise when sensitivity and tact are required.
- Ability to effectively work within a team.
- Proficient IT skills (Word, Excel and Office).
- Good standard of education – 5 GCSE’s grade C/5 or equivalent including maths and English.
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Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Family Cover Private Medical Insurance (Bupa)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death in Service
- Critical Illness Cover
- PHI/Income Protection (Private health insurance)
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
- after successfully completing probation
Keoghs is a leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than £1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector.
With more than 50 years’ experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.
We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, we’ve transformed the claims handling process for low-value personal injury claims; we’ve reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, Keoghs leads the way in providing legal solutions to the insurance industry.
