2nd line support Work, Jobs in Farnborough, Eng (with Salaries)

1st/2nd Line IT Support Engineer - Farnborough
Microbyte Solutions Ltd —Farnborough
- Full-time
- Google Suite
Quick apply
Junior Support Engineer
Netbuilder —Farnborough
- Up to £30,000 a year
- Full-time
- Azure
- No experience needed
- Windows
Quick apply
2nd Line Support Analyst
FluidOne —Camberley
- Maintenance
- Mentoring
- Training & development
- Employee assistance programme
2nd Line Engineer - Yateley
Arc —Yateley
- £30,000 - £40,000 a year
- Computer networking
- SharePoint
- Training & development
1st Line Support Analyst
FluidOne —Camberley
- Continuous improvement
- Communication skills
- Employee assistance programme
2nd Line Engineer - Hybrid - MSP
Uptime —Horsham
- Weekend availability
- Hybrid work
- Azure
- Windows
- Analysis skills
Quick apply
3rd Line Support Analyst
FluidOne —Camberley
- Employee assistance programme
4d
Associate Monitoring Analyst
QinetiQ —Farnborough
- £44,550 - £49,500 a year
- Full-time
- IT
- Employee discount
It Support Engineer 1st Line/2nd Line
Azteq Group Limited —Beaconsfield
- £28,000 - £34,000 a year
- Full-time
- Travel
- Computer networking
- SharePoint
- Free parking
- Referral programme
Quick apply
3d
IT Support Technician
Techex —Bracknell
- Full-time
- Microsoft Outlook
- Computer networking
- In-person
- Work from home
Quick apply
5d
Application Support Analyst
Elevate Technology Group —Gerrards Cross
- £35,000 - £40,000 a year
- SQL
- Communication skills
IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office
Netteam tX —Newbury
- Research
- Computer networking
- Communication skills
2nd / 3rd Line Security Analyst
KYOCERA Document Solutions —Reading
- Mentoring
- Employee assistance programme
First Response Engineer - Service Desk - MSP
Uptime —Horsham
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
3rd Line Network Engineer
Leidos —Farnborough
- £44,700 - £57,300 a year
- Full-time
- Customer service
- Maintenance
- Organisational skills
- Annual leave
- Work from home
9d
Support Desk Representative
Dynamic Planner —Reading
- Hybrid work
- Salesforce
- Writing skills
- Financial services
8d
Service Desk Analyst
Crew Clothing Head Office —Kingston upon Thames
- Full-time
- Analysis skills
- POS
- SharePoint
- Employee discount
- Referral programme
Quick apply
3d
Support Services Engineer
Exclusive Networks —Alton
- Monday to Friday
- Hybrid work
- Communication skills
- Free parking
- Work from home
8d
Desktop Support Engineer
Humnize —Hayes
- £30,000 - £33,000 a year
- Computer networking
- Organisational skills
- Communication skills
IT Engineer
Class Technology Solutions Ltd —Guildford
- £32,000 - £35,000 a year
- Full-time
- Maintenance
- Travel
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply

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2nd line support jobs near farnborough, eng

1st/2nd Line IT Support Engineer - Farnborough

Microbyte Solutions Ltd -
Farnborough

Quick apply

Job details

Full-time

Qualifications

Technical troubleshooting
Desktop support
Google Suite
Customer service call handling
Inbound customer enquiry call handling
Incident queue management
User account provisioning
LAN
Ticket management
Microsoft Office Suite
User account management
Computer hardware
CompTIA Network+
Technical support incident logging
Customer support
Customer interaction
Network monitoring
CompTIA A+

Full job description

Who we are

White Label IT has a unique mission: To deliver high-quality helpdesk support on behalf of other IT companies across the UK and internationally. You'd be joining a global support team with offices in Farnborough, Dubai and the USA, at a time when we're growing fast.

White Label IT is powered by Microbyte, our sister company and an MSP in its own right. With over two decades of experience delivering comprehensive IT solutions to businesses across the UK and beyond, Microbyte is where White Label IT's approach to quality and technical depth comes from. Microbyte is a separate business with its own clients and focus, but the knowledge, standards and culture flow through everything we do.

The role

No two days are the same. You'll troubleshoot issues, keep clients informed, and play an active role in the team. If you enjoy solving problems, developing your skills, and being part of a team that celebrates wins together, this is the role for you. Day to day, that means:

Handling support queries by phone and email
Provide 1st and 2nd line IT support for users with PC hardware, software, and general technical issues.
Logging, categorising, and prioritising tickets accurately according to defined processes.
Diagnosing and resolving end-user IT problems
Supporting users with Microsoft 365, Google Workspace and similar tools
Assist with network monitoring and basic troubleshooting of LAN, Wi-Fi, and connectivity issues.
Setting up new user accounts and resolving access or password issues
Working alongside senior engineers on escalated tickets

What we're looking for

We are specifically looking for someone with the ambition and curiosity. Experience is great, but attitude matters more. If you're a quick learner who thrives under a bit of pressure and genuinely enjoys helping people, we'd love to hear from you. The ideal candidate should have:

Strong customer service skills and confident, clear communication
Enthusiasm to learn, grow, and to be a great teammate
Some familiarity with Microsoft 365, Azure or Active Directory
Basic network troubleshooting knowledge
Comfort using MS Office day to day
An understanding of PC, laptop and tablet setups
Certifications like A+, Network+, MS-900 or AZ-900 are a real plus

Employment Type: Full-time, Permanent
Location: Farnborough

Quick apply

Refine Your Search

2nd line support jobs in farnborough, eng

1st/2nd Line IT Support Engineer - Farnborough

Junior Support Engineer

2nd Line Support Analyst

2nd Line Engineer - Yateley

1st Line Support Analyst

2nd Line Engineer - Hybrid - MSP

3rd Line Support Analyst

Associate Monitoring Analyst

It Support Engineer 1st Line/2nd Line

IT Support Technician

Application Support Analyst

IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office

2nd / 3rd Line Security Analyst

First Response Engineer - Service Desk - MSP

3rd Line Network Engineer

Support Desk Representative

Service Desk Analyst

Support Services Engineer

Desktop Support Engineer

IT Engineer

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