Hotel security officer Work, Jobs in Farnborough, Ham (with Salaries)

Hotel Security Officer
X Facilities Group Limited —Camberley
- £12.71 an hour
- Full-time
- Hotel
- Front desk
- In-person
Quick apply

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Hotel Security Officer

X Facilities Group Limited
Camberley

Quick apply

Job details

Full-time
£12.71 an hour

Qualifications

Guest check-in and check-out
Guest relations
Multilingual
Arranging restaurant reservations
Complaint handling
Hotel guest services experience
Front desk
Security
Customer interaction
Communication skills
Time management

Full job description

Job Summary
We are seeking a dedicated and professional Hotel security officer to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional service and ensuring a memorable experience. As a hotel security, you will assist guests with various requests, from dining reservations to local recommendations, while embodying the values of hospitality and guest services.

Duties

Greet guests warmly and provide assistance with check-in and check-out processes.
Manage guest inquiries and requests efficiently, ensuring satisfaction at all times.
Provide information about local attractions, events, and dining options.
Make reservations for restaurants, transportation, and entertainment as needed.
Handle guest complaints or issues with professionalism and a positive attitude.
Maintain an organised front desk area and ensure all materials are up-to-date.
Collaborate with other hotel staff to ensure seamless guest experiences.
Stay informed about hotel services, amenities, and local happenings to provide accurate information.

Experience

Previous experience in guest services or hospitality and security is preferred.
Multilingual or bilingual skills are highly desirable to cater to diverse clientele.
Strong time management skills to handle multiple tasks efficiently.
Excellent communication skills are essential for effective guest interaction.

"We sincerely appreciate your interest in joining X Facilities Group! Due to the high volume of applications we receive, we regret that we may not be able to personally respond to every candidate. If you have not heard from us within two weeks, please understand that your application was not successful on this occasion. We truly value your time and effort and warmly encourage you to explore future opportunities with us."

Job Type: Full-time

Pay: £12.71 per hour

Work Location: In person

Quick apply

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Hotel Security Officer

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