3rd line support Work, Jobs in Farndon, Ntt (with Salaries)

IT Support Technician
iZan Business Solutions —Newark-on-Trent
- £24,000 - £29,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- English
- Free parking
- Annual leave
Quick apply
11d
Hygiene Manager
PepsiCo —Lincoln
- Travel
- Cleaning
- Training & development
12d
Senior Manager
M Group —Nottingham
- Maintenance
- Communication skills
- Annual leave
- Employee assistance programme
Bid Writer
M Group —Nottingham
- Hybrid work
- Microsoft Word
- Travel
- Annual leave
- Employee assistance programme
3rd Line Infrastructure Engineer
Computacenter —Nottingham
- Overtime
- Azure
- Communication skills
Technical Operations Support
Great Bear —Worksop
- Up to £28,318 a year
- Full-time
- Maintenance
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Plant & Equipment Office Coordinator
M Group —Nottingham
- Office experience
- Annual leave
- Employee assistance programme
Support Engineer (Rotating Equipment)
EthosEnergy Group —Lincoln
- Full-time
- Maintenance
- Travel
- Annual leave
Commercial Manager
M Group —Annesley
- Hybrid work
- Team management
- Travel
- Mentoring
- Annual leave
- Employee assistance programme
Second Line Analyst
Computacenter —Nottingham
- Organisational skills
- SharePoint
- Communication skills
Technical Operations Support
Culina Group —Worksop
- Up to £28,318 a year
- Full-time
- Maintenance
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Machine Shop Team Leader
APPH LTD —Nottingham
- Rotating shift
- Computer literacy
- Engineering
- Continuous improvement
- Annual leave
- Employee discount
Quick apply
12d
Environmental Advisor
Network Plus —Nottingham
- £40,000 - £50,000 a year
- Computer literacy
- Analysis skills
- Communication skills
Quick apply
5d
Design Engineer
M Group —Nottingham
- Communication skills
- Annual leave
- Employee assistance programme
Bid Manager
M Group —Nottingham
- Management
- Business development
- Project management
- Annual leave
FINANCE MANAGER
Nottingham Forest Foundation —Nottingham
- £35,000 - £40,000 a year
- Full-time
- Communication skills
6d
CNC- Shift Team Lead
APPH LTD —Nottingham
- Rotating shift
- Computer literacy
- Engineering
- Continuous improvement
- Annual leave
- Employee discount
Quick apply
12d
Specialist Plant Fitter
M Group —Nottingham
- Overtime
- Maintenance
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
Senior Civil Design Engineer
M Group —Nottingham
- Civil engineering
- Annual leave
- Employee assistance programme
Systems Engineer (Security Remediation & Patching)
TheNottingham —Nottingham
- £50,000 - £55,000 a year
- Hybrid work
- Continuous improvement
- Communication skills

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IT Support Technician

iZan Business Solutions
Newark-on-Trent

Quick apply

Job details

Full-time
£24,000 - £29,000 a year
11 days ago

Benefits

Free parking
Annual leave
Discounted or free food
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Customer service call handling
Driving Licence
Microsoft Outlook
Inbound customer enquiry call handling
Computer literacy
GCSE
Ticket management
English
Windows
Technical support
Computer hardware
Remote access software
Ticket management systems
Organisational skills
TeamViewer
IT
Customer support
Customer interaction

Full job description

We are seeking an IT Support Technician to join our friendly and fast-growing Managed Service Provider. You will provide friendly technical assistance and support to our clients via email, telephone, and occasional on-site visits. The role will primarily be 1st line support with the exposure to more complex 2nd and 3rd line support tickets.

This is an exciting opportunity to gain hands-on experience with a wide range of IT systems, cloud services, and tools used by our clients across multiple industries. You’ll work closely as part as a key part of our small team, developing new skills in a supportive environment.

Key Skills (recommended):

Microsoft 365 Admin Centre
Windows 10/11 operating systems
Customer service (telephone, email, remote support)
Helpdesk/ticketing systems (Halo PSA experience beneficial)

Key Duties:

Provide technical support to clients on a variety of IT issues via telephone and email.
Troubleshoot hardware, software, and network problems in a logical and organised manner.
Install, configure, and maintain software and hardware.
Deploy and set up new equipment (laptops/desktops) in client environments.
Respond to IT support tickets promptly, keeping clients updated and following up once resolved.
Collaborate with other IT team members to resolve more complex issues.
Assist in IT projects and system upgrades.
Translate technical issues into plain English for clients, ensuring a positive customer experience.
Manage workload effectively to meet client expectations.

Requirements:

Full UK driving licence with access to a car for client site visits.
Strong customer service and telephone manner.
Excellent problem-solving skills and attention to detail.
Familiarity with Windows operating systems and common windows applications.
Confident, clear communicator who enjoys helping people.
Good organisational skills.

Why Join iZan Business Solutions?

Alongside developing your technical skills in a varied role, we offer a range of benefits to make your time with us rewarding:

Working hours: Monday–Friday, 8:00am – 4:30pm
Progression: As the company continues to grow there will be regular employee reviews with opportunities to progress into new roles.
Friendly team culture and a varied workload: – No two days are the same
Modern Tools: Gain hands-on experience with modern tools and platforms: RMM, Halo PSA, TeamViewer, Microsoft 365, Azure, Intune, SharePoint
Birthday = Holiday: Enjoy your special day as an extra day of paid leave.
Free parking: Our office includes free parking for all employees.

No Agencies

Job Type: Full-time

Pay: £24,000.00-£29,000.00 per year

Benefits:

Discounted or free food
Free parking
On-site parking

Application question(s):

What is the specification of your current computer and did you build it yourself?
if a customer calls in stating that their emails are not sending from their outlook application, what steps would you take to trouble shoot the problem?

Education:

GCSE or equivalent (required)

Experience:

Customer service: 1 year (preferred)
Technical support: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

3rd line support jobs in farndon, ntt

IT Support Technician

Hygiene Manager

Senior Manager

Bid Writer

3rd Line Infrastructure Engineer

Technical Operations Support

Plant & Equipment Office Coordinator

Support Engineer (Rotating Equipment)

Commercial Manager

Second Line Analyst

Technical Operations Support

Machine Shop Team Leader

Environmental Advisor

Design Engineer

Bid Manager

FINANCE MANAGER

CNC- Shift Team Lead

Specialist Plant Fitter

Senior Civil Design Engineer

Systems Engineer (Security Remediation & Patching)

I want to receive the latest job alerts for 3rd line support in farndon, ntt

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