End associate Work, Jobs in Featherstone, Wyk (with Salaries)

Service Desk Analyst - Tier I
ITA Group Inc —Wakefield
- £27,000 - £30,000 a year
- Full-time
- Computer Science
- Customer service
- Windows
Quick apply
Business Coordinator
Pragma and Associates Ltd —Doncaster
- £30,000 - £40,000 a year
- Full-time
- English
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Quick apply
4d
Azure DevOps Engineer
BCN Group —Leeds
- Full-time
- Hybrid work
- Azure
- Oracle
- DevOps
- Annual leave
- Employee assistance programme
Quick apply
Warehouse Associate
Labcorp —Harrogate
- Overtime
- Warehouse experience
Associate Team Leader
Minster Law —Wakefield
- £60,000 - £75,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Research Associate (Human Nutrition)
University of Sheffield —Sheffield
- £38,784 a year
- Part-time
- Hybrid work
- Doctoral degree
- Laboratory experience
- Analysis skills
- Annual leave
- Employee discount
14d
Microsoft 365 Engineer
OneAdvanced —York
- Microsoft Access
- Azure
- Maintenance
- Employee assistance programme
- Bereavement leave
Recruitment (Executive Search) Project Support (6 month FTC)
Gatenby Sanderson Ltd —Leeds
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Communication skills
- Work from home
- Sick pay
Quick apply
13d
Finance Business Partner Analyst
TransUnion —Leeds
- Full-time
- Microsoft Excel
- Communication skills
- Employee stock purchase plan
- Annual leave
11d
Postdoctoral Research Fellow (Grade 7) or PDRA (Grade 6)
University of York —University of York
- £37,694 - £46,049 a year
- Full-time
- Doctoral degree
- Communication skills
Learning Manager
Amazon UK Services Ltd. —Leeds
- Full-time
- Microsoft Excel
- Project management
- Bachelor's degree
Revenue Accountant
Aptean —Sheffield
- Full-time
- Hybrid work
- ERP systems
- English
- IT
Automotive Apprentice Trainer
Bosch Group —Doncaster
- Full-time
- English
- Hotel
- Travel
- Free parking
- Employee assistance programme
Quick apply
Associate Director - FM Operational Readiness
Turner & Townsend —Sheffield
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Quality Engineering Professionals – Register Here
Scale Factory —Leeds
- Hybrid work
- AI
Graduate Associate - Operations and Finance
C-Serv —Leeds
- £26,500 - £28,000 a year
- Full-time
- Remote
- Bachelor's degree
- Business
Quick apply
4d
Shift Leader
Dusk.com —Doncaster
- Full-time
- Analysis skills
- Organisational skills
- Leadership
Quick apply
5d
Procurement Analyst (6 Month FTC)
TransUnion —Leeds
- Full-time
- Communication skills
- Employee stock purchase plan
- Annual leave
7d
Senior Finance Business Partner
TransUnion —Leeds
- Full-time
- Communication skills
Building Surveyor - All Grades
Amey Ltd —Sheffield
- CAD
- Maintenance
- Project management
- Annual leave
Quick apply

I want to receive the latest job alerts for end associate in featherstone, wyk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Service Desk Analyst - Tier I

ITA Group Inc
Wakefield

Quick apply

Job details

Full-time
£27,000 - £30,000 a year

Qualifications

Desktop support
Computer Science
Customer service
Windows
Analysis skills
Remote access software
IT support
Communication skills
Time management
Information Technology

Full job description

POSITION PURPOSE:

The Service Desk Analyst - Tier I provides first-level technical support to end-users, with the goal of delivering high levels of customer service and efficiency. This position is responsible for receiving, triaging, and resolving IT-related issues and requests from employees across the organization.

ACCOUNTABILITIES & PERFORMANCE EXPECTATIONS:

Serve as the first point of contact for all IT-related issues and requests from end-users.
Receive, log, and prioritize incoming service desk tickets through various channels (phone, email, chat, self-service portal).
Provide first-level diagnosis and resolution for a wide range of software, hardware, and network issues.
Escalate complex issues to appropriate Tier 2 or Tier 3 support teams when necessary.
Maintain accurate and detailed documentation of all service desk interactions and resolutions.
Assist users with basic software and hardware installations, configurations, and troubleshooting.
Provide guidance and support for company-approved applications and systems.
Contribute to the development and maintenance of the service desk knowledge base.
Identify and report recurring issues or trends to the Service Desk Team Lead.
Participate in ongoing training to stay current with new technologies and support processes.
Assist in the onboarding process for new employees by setting up accounts and providing basic IT orientation.
Maintain a high level of customer service, ensuring user satisfaction with each interaction.
Adhere to IT security policies and procedures in all support activities.
Participate in after-hours support rotation as needed.

POSITION REQUIREMENTS

Associate degree in Information Technology, Computer Science, or related field preferred. Equivalent experience may be considered.
1-2 years of experience in IT support or customer service role preferred.
Strong knowledge of Windows operating systems and Microsoft 365 suite.
Basic understanding of network concepts and troubleshooting.
Familiarity with remote desktop support tools and ticketing systems.
Excellent communication skills, both verbal and written.
Strong problem-solving and analytical skills.
Ability to explain technical concepts to non-technical users.
Customer-oriented mindset with a focus on user satisfaction.
Ability to work effectively in a team environment.
Excellent time management and prioritization skills.
Willingness to learn and adapt to new technologies and processes.
To be willing to perform some tasks outside of this job description as required by the business.

C2 Events, part of ITA Group, is a UK-based event production agency that creates and delivers compelling live, virtual, and hybrid experiences for global brands. Known for its creative approach and executional excellence, C2 brings complex events to life from strategy through delivery.

Quick apply

Refine Your Search

end associate jobs in featherstone, wyk

Service Desk Analyst - Tier I

Business Coordinator

Azure DevOps Engineer

Warehouse Associate

Associate Team Leader

Research Associate (Human Nutrition)

Microsoft 365 Engineer

Recruitment (Executive Search) Project Support (6 month FTC)

Finance Business Partner Analyst

Postdoctoral Research Fellow (Grade 7) or PDRA (Grade 6)

Learning Manager

Revenue Accountant

Automotive Apprentice Trainer

Associate Director - FM Operational Readiness

Quality Engineering Professionals – Register Here

Graduate Associate - Operations and Finance

Shift Leader

Procurement Analyst (6 Month FTC)

Senior Finance Business Partner

Building Surveyor - All Grades

I want to receive the latest job alerts for end associate in featherstone, wyk

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected