Customer service advisor part time, fixed term contract Work, Jobs in Feering, Ess (with Salaries)

Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Customer Service Advisor
Cloud —Colchester
- £26,436.80 a year
- Weekend availability
- Hybrid work
- Communication skills
- Life insurance
Quick apply
Customer Service Assistant
Bandai Namco Amusement Europe Ltd. —Braintree
- Part-time
Quick apply
10d
Customer Service Advisor - Part Time, Fixed Term Contract
Cloud —Colchester
- £15,862.08 a year
- 8 hour shift
- Remote
- Communication skills
- Life insurance
Quick apply
7d
Waste Operative (Fixed-Term Contract)
Indaver —Kelvedon
- 12 hour shift
- Customer service
- Computer literacy
- Forklift
- Free parking
- Paid training
Quick apply
Retail Sales Advisor - 20 Hours fixed term
DFS —Colchester
- £12.71 an hour
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
10h
Waste Minimisation Support Advisor
Civic Recruitment Limited —Braintree
- £17.95 an hour
- Full-time
- Computer literacy
- Administrative experience
- Computer skills
Quick apply
Customer Assistant
Lidl —Ipswich
- £13.45 - £14.45 an hour
- Part-time
- Bakery
- Store discount
- Employee discount
7d
Customer Support Assistant
Civic Recruitment Limited —Clacton-on-Sea
- Full-time
- Microsoft Word
- CRM software
- Computer literacy
Quick apply
Finds Liaison Assistant
Colchester City Council —Colchester
- £25,948 a year
- Call to connect
8d
Customer Service Assistant
World Duty Free Group —Stansted
- Part-time
- Customer service
- Communication skills
Quick apply
Logistics Administrator - Fixed Term Contract
Safran —Braintree
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
Resourcing Advisor
Care UK —Colchester
- Hybrid work
- Recruiting
R2R105012 - Assistant EHC Coordinator - Fixed Term until 31/03/2027
South End City Council —Southend-on-Sea
- £29,064 - £32,597 a year
- Hybrid work
- Databases
- IT
- Annual leave
1d
Insurance Claims Call Handler (3-Month Fixed-Term Contract)
Rightpath Insurance Solutions Limited —Basildon
- From £22,500 a year
- Full-time
- Computer literacy
- Data entry
- In-person
Quick apply
10d
Customer Experience Specialist, UK & DE
Percepta —Basildon
- £28,275 a year
- Hybrid work
- CRM software
- Writing skills
- Mentoring
Quick apply
2d
Support Worker
Eden Brook Home Care —Chelmsford
- £77 - £215 a day
- Part-time
- Cooking
- No experience needed
- In-person
- Annual leave
- Sick pay
Quick apply
Street Patrol Officer - Colchester
My Local Bobby Ltd —Colchester
- £14.50 an hour
- 8 hour shift
- First Aid Certification
- Conflict management
- In-person
Quick apply
3d
Accounts Payable Administrator
Care UK —Colchester
- Communication skills
9d
Connect to Work Employment Consultant
ECL —Chelmsford
- £30,800 - £32,640 a year
- Weekend availability
- Communication skills
- Paid training
- Annual leave
Quick apply

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customer service advisor part time, fixed term contract jobs near feering, ess

Customer Service Advisor - Remote

WNS Global Services -
Ipswich

Quick apply

Job details

Part-time

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Motor insurance claims handling
Complaint handling
Customer interaction
Fraud prevention and detection

Full job description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 64,000+ employees.

Job Description

Potential Varied Hours Available:

Weekday evenings: 17:00 - 22:00 | 17:30 – 22:30

Weekday mornings: 07:00 – 09:00

Saturday: 08:00 - 22:00 - Between 6-12 Hour shifts available.

Sunday - 08:00 - 22:00 - Between 6-12 Hour shifts available.

Night shifts: 22:00 - 09:00 (Different shift patterns, Monday - Sunday).

Applicants must be able to commit either a Saturday or Sunday plus bank holidays

Times are flexible and will be discussed/ arranged in interview

Flexibility may be required to complete a training period for up to 35 hours per week.

Basic Purpose and Function:

To provide excellent customer service to our Clients, by ensuring that all telephone calls are answered promptly and dealt with professionally and applying a proactive approach to claims handling.

To negotiate all heads of claim within the Service Level Agreements on economic terms, adhering to excellent service standards and best practice

Key Tasks:

Answering the telephone and signing off calls in accordance with WNS’ agreed procedures
Handle inbound FNOL calls relating to motor insurance claims, delivering a calm, clear, and reassuring customer experience in a timely manner.
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.
Maintain compliance with industry regulations, internal policies, and data protection standards
Assess urgency and direct calls appropriately, including escalating complex or high-priority cases.
Ensure correct prioritisation of workload and time management schedules are adhered to
Communicate clearly and professionally, explaining the next steps and managing customer expectations
Balance empathy and efficiency, supporting customers who may be distressed following an accident or incident.
Making all liability enquiries necessary to allow you to negotiate settlement of Customer claims on the best possible terms
Assess circumstances with a critical eye, remaining alert to potential indicators of fraudulent activity and raising concerns in line with internal procedures.
Complaint handling within agreed company procedures
Keeping the policyholder informed both verbally and in writing of the status of the claim
Carry out administration on files including general typing of emails and keeping a well organised and up to date portfolio of claims, which you will manage proactively and efficiently
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.

Qualifications

High School or Lower.

Quick apply

Refine Your Search

customer service advisor part time, fixed term contract jobs in feering, ess

Customer Service Advisor - Remote

Customer Service Advisor

Customer Service Assistant

Customer Service Advisor - Part Time, Fixed Term Contract

Waste Operative (Fixed-Term Contract)

Retail Sales Advisor - 20 Hours fixed term

Waste Minimisation Support Advisor

Customer Assistant

Customer Support Assistant

Finds Liaison Assistant

Customer Service Assistant

Logistics Administrator - Fixed Term Contract

Resourcing Advisor

R2R105012 - Assistant EHC Coordinator - Fixed Term until 31/03/2027

Insurance Claims Call Handler (3-Month Fixed-Term Contract)

Customer Experience Specialist, UK & DE

Support Worker

Street Patrol Officer - Colchester

Accounts Payable Administrator

Connect to Work Employment Consultant

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