It and technical support technician Work, Jobs in Forest Of Dean (with Salaries)

IT and Technical Support Technician
Ingenia Ltd —Bristol
- £30,000 - £35,000 a year
- Full-time
- Research
- In-person
- Free parking
Quick apply
20h
3rd Line ICT Support Technician
HFT —Bristol
- £38,168.91 a year
- Full-time
- Azure
- Analysis skills
- Communication skills
Quick apply
Bristol-Based IT Technician - Schools/Business - 1st/2nd Line
Soltech IT —Bristol
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Google Suite
- SharePoint
- In-person
- Free parking
- Work from home
Quick apply
1d
Senior IT Technician
Robert Hall Business Equipment —Gloucester
- £25,420.00 - £31,408.59 a year
- Full-time
- In-person
- Communication skills
Quick apply
Technology Support Technician
Semperian Group —Bristol
- Up to £30,000 a year
- Full-time
- Organisational skills
- Annual leave
Vacancy 1: Escalations Technician – 2nd/3rd Line Duties
EvolvIT —Bristol
- Computer networking
- SharePoint
- In-person
IT Service Desk Technician
Ayvens —Bristol
- £27,000 - £30,000 a year
- Full-time
- Maintenance
- Organisational skills
- In-person
- Free parking
- Annual leave
6d
2nd Line IT Support Technician
Ridge & Partners LLP —Bristol
- Full-time
- Travel
6h
IT Support Apprentice
QA Apprenticeships —Tewkesbury
- £17,000 a year
- Full-time
- Communication skills
- Employee discount
13d
IT Applications Support Technician
Osborne Clarke —Bristol
- Microsoft Word
- CRM software
- Continuous improvement
Vacancy 2: Support Technician
EvolvIT —Bristol
- Windows
- Computer networking
- SharePoint

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3rd Line ICT Support Technician
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Configure and deploy network hardware (routers, switches, wireless access points). In this role, you’ll be responsible for maintaining a stable, secure, and…
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IT and Technical Support Technician

Ingenia Ltd -
Bristol

Quick apply

Job details

Permanent | Full-time
£30,000 - £35,000 a year
20 hours ago

Benefits

Free parking
Cycle to work scheme
On-site gym
Company pension
Company events
On-site parking

Qualifications

Technical troubleshooting
Stakeholder liaison
Internal department liaison
Research
Technical support
Project management software
Customer support
Application support

Full job description

Job Description: IT and Tech Support Technician

Company Overview: Welcome! Ingenia Group is an international manufacturer of plastic cards and accessories, facilitating the identification, access control, transportation, membership and incentivisation of millions of people globally every day.

A family owned business since 1976, Ingenia has experienced 40% year on year growth and therefore is looking forward to welcoming this candidate into the business. We have 83 group staff, across 4 locations globally across the UK, EU and US, with UK manufacturing operations in both Bristol and Liverpool.

Role Overview: The ideal candidate will be a good cultural fit aligned to company values (Customer Obsessed, Agile, Relentless) and have hands-on experience in an IT support or technical support role, ideally within a manufacturing or multi-site business. They should feel comfortable being the first point of contact for a wide range of technical queries — from customer-facing card printer support through to internal IT liaison and software support for chip card encoding. The candidate needs a proactive, detail-driven approach, a genuine curiosity for how systems and hardware work, and the confidence to work independently while liaising with outsourced IT providers, third-party software developers, and customers alike.

Key Responsibilities:

Managing customer queries and providing support relating to card printer optionation, servicing and repair
Gaining thorough knowledge of the company's IT infrastructure and, whilst IT services and maintenance are outsourced, ensuring IT is set up optimally for each employee, acting as the main point of liaison with the outsourced IT provider
Being available to support general IT-related tasks and queries across the business
Handling general tech-related tasks using project management software
Gaining an understanding of how RFID chip cards are encoded using DLL (Dynamic Link Library) software, and checking that software is correctly configured prior to orders commencing
Acting as the main point of assistance for all software-related matters relating to chip card encoding
Assisting third-party software developers in gaining access to internal machines to install and test software

Personal Qualities:

Willingness to learn and adapt quickly to new challenges
Self-motivated with the ability to research and figure out solutions independently
Team player who can collaborate effectively across departments and sites
Attention to detail and pride in producing clean, well-structured work
Good communicator — able to ask clear questions, explain technical issues simply, and liaise confidently with customers, third-party developers, and outsourced IT providers
Comfortable using project management software to track and manage tasks
Problem-solving mindset with a logical and curious approach
Calm and methodical under pressure, particularly when supporting time-sensitive customer or production issues

Benefits:

High growth business and environment to progress in
Bonus scheme equating to 5% additional to salary
Competitive Salary
Modern office and facilities
Regular company events
Cycle to work scheme
33 days holiday
On-site free gym
On-site parking
Company Pension Contribution

Job Types: Full-time, Permanent

Pay: £30,000.00-£35,000.00 per year

Ability to commute/relocate:

Bristol BS37 5NG: reliably commute or plan to relocate before starting work (preferred)

Experience:

IT & Tech support: 5 years (preferred)

Location:

Bristol BS37 5NG (preferred)

Work Location: In person

Quick apply

Refine Your Search

it and technical support technician jobs in forest of dean

IT and Technical Support Technician

3rd Line ICT Support Technician

Bristol-Based IT Technician - Schools/Business - 1st/2nd Line

Senior IT Technician

Technology Support Technician

Vacancy 1: Escalations Technician – 2nd/3rd Line Duties

IT Service Desk Technician

2nd Line IT Support Technician

IT Support Apprentice

IT Applications Support Technician

Vacancy 2: Support Technician

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