Patient advisor Work, Jobs in Fradley, Sts (with Salaries)

Patient Services Advisor - Call Handler
Aspiro Healthcare —Derby
- £12.71 an hour
- Part-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Sick pay
Quick apply
14d
Legal Recoveries Specialist
Flint Bishop —Derby
- Full-time
- Communication skills
- Free parking
- Flexible schedule
Quick apply
Client Care Advisor (16.25hrs)
IVC —Derby
- Up to £9,913.80 a year
- Part-time
- Front desk
- Communication skills
- Annual leave
- Employee discount
Customer Service Advisor
HMV Group —St. Alphege
- Full-time
- Communication skills
- Time management
Patient Services Advisor - Central Operations Admin
Aspiro Healthcare —Derby
- £12.71 an hour
- Full-time
- Microsoft Office
- Administrative experience
- Continuous improvement
- Free parking
Quick apply
8d
Virtual Key Account Manager
IQVIA —Birmingham
- Full-time
- Remote
- Work from home
- Employee discount
Customer Service Advisor
LF&E Refrigerated Transport —Swadlincote
- £27,476.80 a year
- Weekend availability
- Organisational skills
- Communication skills
- Employee assistance programme
7d
Patient Advisor
Optical Express —Dudley
- £26,500 a year
- Part-time
- Customer service
- Patient care
- Organisational skills
- Annual leave
- Employee assistance programme
7d
Client Associate (Derby)
Health Partners —Derby
- £24,784.50 a year
- Part-time
- Microsoft Outlook
- Customer service
- Databases
- Annual leave
Nurse Advisor
HealthNet Homecare —Swadlincote
- £41,301 a year
- 8 hour shift
- Customer service
- Patient care
- Communication skills
- Employee discount
- Referral programme
Customer Services Manager (18 Months FTC)
Mediq —Castle Donington
- £50,000 - £60,000 a year
- Continuous improvement
- Training & development
- Communication skills
- Employee assistance programme
- Sick pay
Patient Service Advisor
TFP Fertility —Nottingham
- Part-time
- Microsoft Office
- Databases
- Administrative experience
- Free parking
Quick apply
3d
Customer Services Advisor
Rapid Frame Limited —Great Wyrley Landywood
- £12.72 - £12.96 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- SharePoint
- Free parking
- Annual leave
Quick apply
3d
Client Care Advisor
Vets for Pets —Loughborough
- From £12.71 an hour
- Overtime
- Microsoft Word
- CRM software
- Computer literacy
- Annual leave
- Employee discount
Dispenser
Boots —Birmingham
- £16 an hour
- Weekend availability
- Employee assistance programme
- Employee discount
No7 Advisor
Boots —Dudley
- £16 an hour
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
Optical Sales Advisor
The Eye Clinic Loughborough —Loughborough
- From £26,000 a year
- Full-time
- Sales
- Customer service
- English
- Store discount
- Employee discount
Quick apply
8d
Receptionist & Treatment Co-ordinator
Birmingham Dental Excellence —Birmingham
- £10.95 - £12.21 an hour
- Weekend availability
- CRM software
- Sales
- English
- Free parking
- Employee discount
Quick apply
8d
HSEQ Advisor
ISS Facility Services —Birmingham
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Quick apply
14d
Assistant Manager - Cyber and Digital Health
KPMG —Birmingham
- Full-time
- Microsoft Powerpoint
- Business development
- No degree

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Patient Services Advisor - Call Handler

Aspiro Healthcare
Derby

Quick apply

Job details

Part-time | Full-time
£12.71 an hour
14 days ago

Benefits

Free parking
Free flu jabs
Company pension
Company events
Sick pay

Qualifications

Customer service call handling
Driving Licence
Inbound customer enquiry call handling
Clinical record keeping
SystmOne
Customer service
Patient appointment coordination
GCSE
Microsoft Office Suite
Patient service
Microsoft Office
Appointment booking and call handling
Organisational skills
Customer support
Communication skills

Full job description

Do you thrive in a busy environment, enjoy helping people, and have excellent communication skills?

Aspiro Healthcare is looking for enthusiastic Patient Services Advisor to join our friendly and supportive team within the Contact Centre, we have shifts available between Mondays - Fridays, 7.45am to 1.45pm and/or 1.40pm to 6.40pm. You will be a first point of contact for patients as a Call Handler accessing Aspiro Healthcare services by telephone and through digital platforms. You will provide a professional, compassionate and efficient service, helping patients access the most appropriate clinician, service or care pathway.

This is a rewarding front-line role where you will be the first point of contact for patients, helping them access the right care at the right time. Every day is different. You'll be speaking with patients, managing appointments, supporting our clinical teams and ensuring patients receive a professional, compassionate and efficient service.

What you'll be doing

As a Patient Services Advisor, you'll play a vital role in helping patients navigate healthcare services by:

Answering incoming telephone calls and online patient requests
Managing appointments, including booking, amending and cancellations
Supporting patients using our online consultation platform
Signposting patients to the most appropriate clinician or service
Handling patient enquiries in a professional and empathetic manner
Accurately recording information on our clinical systems
Liaising with GPs, hospitals and other healthcare providers
Recognising urgent patient needs and escalating appropriately
Providing information on practice services and healthcare pathways

What we're looking for

We're seeking someone who can remain calm under pressure whilst delivering outstanding customer service.

Essential Skills & Attributes

Excellent communication and listening skills
Strong customer service experience
Ability to multitask and problem-solve effectively
Good IT skills, including Microsoft Office
Professional, friendly and approachable manner
Ability to work independently and as part of a team
Strong organisational skills and attention to detail
Commitment to confidentiality and patient privacy
Adaptable and willing to learn new systems and processes

Desirable

Experience working within GP Practice or Primary Care settings
Knowledge of SystmOne
Full UK driving licence

Why join Aspiro Healthcare?

At Aspiro Healthcare, our patients are at the heart of everything we do. We pride ourselves on creating a positive working environment where colleagues are supported, valued and encouraged to develop their skills.

We offer:

A supportive and welcoming team culture
Opportunities for training and development
A varied and rewarding role
The chance to make a real difference to patient care
Modern systems and innovative ways of working

Apply Now

If you're passionate about helping people, enjoy working in a fast-paced environment and want to be part of a team dedicated to delivering exceptional patient care, we'd love to hear from you.

Join Aspiro Healthcare and help us deliver outstanding care and access for our patients every day.

Job Types: Full-time, Part-time

Pay: £12.71 per hour

Benefits:

Company events
Company pension
Free flu jabs
Free parking
Sick pay

Ability to commute/relocate:

Derby DE23 3TX: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

Refine Your Search

patient advisor jobs in fradley, sts

Patient Services Advisor - Call Handler

Legal Recoveries Specialist

Client Care Advisor (16.25hrs)

Customer Service Advisor

Patient Services Advisor - Central Operations Admin

Virtual Key Account Manager

Customer Service Advisor

Patient Advisor

Client Associate (Derby)

Nurse Advisor

Customer Services Manager (18 Months FTC)

Patient Service Advisor

Customer Services Advisor

Client Care Advisor

Dispenser

No7 Advisor

Optical Sales Advisor

Receptionist & Treatment Co-ordinator

HSEQ Advisor

Assistant Manager - Cyber and Digital Health

I want to receive the latest job alerts for patient advisor in fradley, sts

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