Customer advisor Work, Jobs in Galhampton, Som (with Salaries)

Document Control/Scanning Team Lead
Xerox —Yeovil
- Full-time
- Supervising experience
- Continuous improvement
- Team management
Customer Service Advisor - Helpdesk
WPA (Western Provident Association) —Taunton
- From £27,810 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Store discount
- Health & wellbeing programme
Quick apply
Customer Advisor
Boots —Yeovil
- £13.02 - £15.10 an hour
- Part-time
- In-person
- Employee assistance programme
- Employee discount
Retail Advisor
EE —Yeovil
- £13.66 an hour
- Customer service
- Annual leave
- Employee discount
12d
Sales Advisor
Hotel Chocolat —Street
- £13.05 an hour
- Customer service
- Hotel
- Café
- Employee discount
1d
Seasonal Sales Advisor
Hotel Chocolat —Street
- £13.05 an hour
- Seasonal
- Customer service
- Hotel
- Café
- Employee discount
6d
Sales - Sales Advisor - UK
New Look —Shepton Mallet
- Part-time
- Customer service
9d
Patient Services Advisor - Relief Hours
Grove House Surgery —Shepton East
- £12.71 an hour
- Part-time
- Customer service
- Computer literacy
- Organisational skills
- Free parking
Quick apply
13d
Sales Advisor
Tapi —Yeovil
- Full-time
- Employee assistance programme
- Employee discount
Customer Advisor
B&Q —Glastonbury
- £13.10 an hour
- Weekend availability
- Customer service
- Annual leave
- Employee assistance programme
1d
Assistant Service Manager- Frome
Platinum Motor Group —Frome
- Up to £16 an hour
- Full-time
- CRM software
- In-person
- Leadership
- Free parking
- Store discount
Quick apply
Aftersales Advisor - Magna Mazda
Magna Mazda Dorchester —Dorchester
- From £26,000 a year
- Full-time
- Sales
- Organisational skills
- In-person
- Store discount
- Profit sharing
Quick apply
Customer Service Advisor
STAR PLUS RETAIL LTD —Yeovil
- £12.71 an hour
- Part-time
- Customer service
- Merchandising
- English
Quick apply
Customer Accounts Advisor - 12 months fixed term contract
Aster Group —Frome
- £29,545 a year
- Full-time
- CRM software
- Communication skills
- Employee assistance programme
Sales Advisor
ProCook —Street
- £13.45 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
1d
Home Admissions Advisor
CornerstoneHealthcare —Bristol
- £35,000 - £40,000 a year
- Weekend availability
- Sales
- Business development
- Marketing
- Paid training
- Employee assistance programme
Retail Customer Advisor (Yeovil) - 37.5 hours
Three UK —Yeovil
- £13.72 an hour
- Weekend availability
- Employee discount
Quick apply
Sales Advisor
PetsCorner —Blandford Forum
- £10.85 - £12.71 an hour
- Part-time
- Heavy lifting
- Customer service
- Merchandising
- Employee discount
Project Manager
Callen-Lenz —Salisbury
- £50,000 - £60,000 a year
- Hybrid work
- Travel
- Agile
- Annual leave
10d
Customer Sales Advisor
Halfords —Wells
- £10.85 - £12.71 an hour
- Part-time
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
5d

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Document Control/Scanning Team Lead

Xerox -
Yeovil

Apply Now

Job details

Full-time

Qualifications

Project quality assurance reviews
Document control
Project quality assurance
Mentoring junior staff
Filing
Supervising experience
Quality assurance
Continuous improvement
Team management
Mentoring
Data entry
Organisational skills
Document control software
Management reporting
Professional development mentoring
Document management
Document management systems
Leadership
Communication skills
Internal quality assurance

Full job description

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Purpose of the Role

To lead and support the day-to-day operation of the team, ensuring workloads are effectively planned and prioritised, quality standards are maintained, client requirements are met, and all activities are completed in accordance with regulatory, contractual, and organisational standards. The role provides operational support, coaching, quality assurance, reporting, and coordination activities across document management and archival processes.

Key Responsibilities

Team Leadership & Coordination

Schedule, prioritise and allocate workloads across the team to ensure deadlines and service levels are achieved.
Act as the first point of contact for team members, providing guidance and support on daily operational matters.
Monitor team performance and productivity, providing ongoing support where required.
Conduct quarterly one-to-one performance reviews with team members.
Facilitate and lead weekly team meetings.
Support the onboarding and development of new starters through one-to-one training and mentoring.
Provide weekly updates and reporting to management on team activities, performance, and key metrics.

Quality Assurance & Continuous Improvement

Perform quality assurance spot checks and quality reviews across current projects.
Record and monitor quality assurance findings and customer returns.
Review client feedback, investigate issues, and allocate corrective actions as appropriate.
Support continuous improvement initiatives to enhance quality, efficiency, and customer satisfaction.
Maintain audit trails in accordance with client requirements and contractual obligations.

Document & Data Management

Edit and create PDF documents for use within SAP DMS and DocuShare systems.
Support the onboarding and implementation of new document types into archive and document management systems.
Consolidate project files and data for monthly statistical review reporting.
Update, maintain, and review productivity trackers to ensure accurate performance reporting.
Perform accurate data entry activities while maintaining high levels of data integrity.

Systems & Project Support

Coordinate User Acceptance Testing (UAT) activities in collaboration with Digital Specialists and Technical Advisors.
Support document control and archival projects as required.
Assist with process improvements and system enhancements relating to document management activities.

Compliance & Governance

Ensure compliance with ITAR (International Traffic in Arms Regulations) and EAR (Export Administration Regulations) requirements.
Adhere to all company policies, procedures, and client-specific requirements.
Maintain confidentiality of sensitive company, customer, and project information.
Ensure all activities are completed in accordance with quality standards, regulatory requirements, and audit expectations.

Key Skills & Experience

Experience in document control, records management, administration, or team coordination.
Strong organisational and workload management skills.
Experience supervising, supporting, or mentoring team members.
Excellent attention to detail and commitment to quality.
Experience conducting quality assurance reviews and audits.
Proficient in data entry and maintaining data accuracy.
Strong communication and interpersonal skills.
Ability to work to strict deadlines and manage competing priorities.
Experience using document management systems, SAP DMS, DocuShare, or similar platforms is desirable.
Understanding of ITAR, EAR, or regulated working environments is advantageous.

Key Competencies

Leadership and team support
Planning and organisation
Quality focus
Problem-solving and decision-making
Data integrity and accuracy
Customer focus
Accountability
Confidentiality and professionalism
Continuous improvement mindset
Effective communication

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Refine Your Search

customer advisor jobs in galhampton, som

Document Control/Scanning Team Lead

Customer Service Advisor - Helpdesk

Customer Advisor

Retail Advisor

Sales Advisor

Seasonal Sales Advisor

Sales - Sales Advisor - UK

Patient Services Advisor - Relief Hours

Sales Advisor

Customer Advisor

Assistant Service Manager- Frome

Aftersales Advisor - Magna Mazda

Customer Service Advisor

Customer Accounts Advisor - 12 months fixed term contract

Sales Advisor

Home Admissions Advisor

Retail Customer Advisor (Yeovil) - 37.5 hours

Sales Advisor

Project Manager

Customer Sales Advisor

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