Quality assurance operations assistant Work, Jobs in Galhampton, Som (with Salaries)

Quality Assurance Operations Assistant
CPCAB —Glastonbury
- £25,000 - £26,000 a year
- Part-time
- Hybrid work
- Administrative experience
- Organisational skills
- Contracts
- Free parking
- Health & wellbeing programme
Quick apply
8d
Project Assistant
Harmony Fire —Yeovil
- Full-time
- Microsoft Outlook
- Writing skills
- Continuous improvement
Quick apply
Product Development Admin Assistant
Lovehoney Group —Bath
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Organisational skills
- Work from home
- Employee discount
Quick apply
Part-Time Operations Assistant
TINIT —Wells
- From £12.71 an hour
- Part-time
- Social media management
- Warehouse experience
- In-person
- Free parking
- Store discount
Quick apply
FEAR Scream Park Operations Assistant
Avon Valley Adventure Park —Bristol
- £13 an hour
- Guest services
- Communication skills
- Employee discount
Quick apply

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Quality Assurance Operations Assistant

CPCAB
Glastonbury

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Job details

Permanent | Part-time | Full-time
£25,000 - £26,000 a year
8 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Company pension
Work from home
Company events
Sick pay
On-site parking

Qualifications

Document control
Record keeping
Meeting coordination
Stakeholder liaison
Administrative support experience
Internal department liaison
Administrative experience
Quality assurance
Organisational skills
Contracts
IT
Escalation handling

Full job description

Reporting to: CASS Operations Manager (COM)

Responsible for: N/A

Team: Quality Assurance

External contacts:

External Verifiers
External contractors for CASS work
Centre tutors, managers, staff
CASS event contacts
Independent Verifiers

Purpose:

Support the Quality Assurance team to ensure CPCAB maintains the integrity and regulatory compliance of its internal assessment processes. Provide comprehensive administrative support across all elements of the Centre Assessment Standards Scrutiny (CASS) strategy to support in the delivery of a reliable, efficient, and high‑quality service to centres and tutors.

Responsibilities:

EV and IdV operational coordination

Support agreed External Verification (EV) and Independent Verification (IDV) allocations and schedules within approved parameters, referring any issues, exceptions, or decisions outside agreed parameters to the CASS Operations Manager.
Maintain central trackers for visits, reports, actions, contracts and deadlines. Chase outstanding information and escalate delays or risks.
Administer reports from receipt to release, completing agreed checks within established procedures and escalating any issues or matters requiring technical or regulatory judgement to the CASS Operations Manager.

Standardisation and compliance administration

Support standardisation administration, including bookings, online and in-person facilitation, attendance records and financial administration.
Monitor requirements and timescales, escalating potential non-compliance or unmet minimum requirements.

Records, systems and financial administration

Maintain accurate, audit-ready CASS records in line with confidentiality, data protection and document-control requirements.
Process contractor, contract, payment and cost information and liaise with internal teams to resolve routine issues, escalating any issues outside established procedures to the CASS Operations Manager.
Maintain portal, IT and website records and support approved system and procedure improvements.

Communication, reporting and improvement

Respond to routine EV, IdV, centre and tutor enquiries and escalate technical, sensitive or higher-risk matters.
Collate feedback, data and evidence for reports, audits and service improvement.
Work across teams and undertake directly relevant administration and meetings needed to maintain CASS operations.

To meet the needs of the business, this job description may be updated or amended, and the individual working in this role will be required to complete all reasonable duties as would be expected with this type of role, as directed by a manager.

Person Specification:

Experience of supporting a complex, deadline-driven administrative workflow 
Ability to prioritise competing tasks, maintain oversight and escalate risks promptly 
Excellent administrative and organisational skills, with a high level of accuracy and attention to detail 
Strong IT skills, including maintaining shared trackers, records and collaborative documents 
Ability to communicate clearly and professionally with internal colleagues, centres and external contractors 
Ability to work independently, follow agreed procedures and exercise sound judgement about when to escalate 
Ability to maintain confidential, complete and audit-ready records 
Ability to work collaboratively across teams and contribute to service improvement 
Experience of coordinating events, meetings or online activities 
Experience of processing contracts, payments or monitoring costs 
Experience in an awarding organisation, education, quality assurance or another regulated environment

We are committed to equality, equity, diversity and inclusion and welcome applications from candidates of all backgrounds. If you require any reasonable adjustments during the recruitment process, please let us know.

Using AI to help prepare your CV, cover letter or any other application materials is not against our recruitment practices. However, you are personally responsible for the accuracy, quality and completeness of everything you submit, and you should expect to be asked to demonstrate, explain or expand on any claims during the recruitment process.

It is important to note that due to the management of conflicts of interest, the successful candidate cannot remain employed at a current CPCAB centre or be studying a CPCAB qualification while in this role.

Pay: £25,000.00-£26,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
Health & wellbeing programme
On-site parking
Sick pay
Work from home

Work Location: Hybrid remote in Glastonbury BA6 8PS

Quick apply

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quality assurance operations assistant jobs in galhampton, som

Quality Assurance Operations Assistant

Project Assistant

Product Development Admin Assistant

Part-Time Operations Assistant

FEAR Scream Park Operations Assistant

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