It support technician Work, Jobs in Gateshead, Twr (with Salaries)

IT Support Technician
TEAM RH FITNESS LTD —Gateshead
- Up to £35,000 a year
- Computer networking
- In-person
- Communication skills
Quick apply
12d
1st Line Desktop Support Technician
Vertu Motors —Newcastle upon Tyne
- £24,784.50 a year
- Full-time
- Remote
- Microsoft Outlook
- Customer service
- Organisational skills
- Employee discount
Quick apply
4d
IT Support Specialist
Authentix, Inc. —Consett
- Full-time
- Master's degree
- Computer skills
- In-person
Quick apply
Customer Support Expert (Technical Support)
Sage —Newcastle upon Tyne
- From £28,000 a year
IT Support Specialist
Time for Recruitment —Newcastle upon Tyne
- £28,000 - £30,000 a year
- Overtime
- Free parking
- Referral programme
Quick apply
2d
IT Support Analyst Apprentice
APPRENTIFY GROUP —Newcastle upon Tyne
- £25,878 a year
- Full-time
- Hybrid work
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Desktop Support Engineer - New Castle - Temp
Intuit ED Ltd —Cramlington
- Part-time
- Maintenance
- Windows
- Microsoft Office
Quick apply
Help Desk Technical Support
Trimble —Newcastle upon Tyne
- Full-time
- Google Suite
- English
- Communication skills
11d
IT Support Technician (6 month FTC)
Ingersoll-Rand —Sunderland
- Temporary
- Travel
- Computer networking
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
2d
IT Support Technician (6 month FTC)
Ingersoll Rand —Sunderland
- Travel
- Computer networking
- Leadership
- Employee assistance programme
1d
Technical Support Manager
Midea UK —North Shields
- £45,000 a year
- Full-time
- In-person
- Communication skills
- Life insurance
Quick apply
Onsite Support Analyst
XMA —Newcastle upon Tyne
- £30,000 - £32,000 a year
- Part-time
- In-person
- Communication skills
- Life insurance
- Referral programme
9d
Tier III Support Technician
Elfab Limited —North Shields
- Bachelor's degree
- No degree
- Organisational skills
Quick apply
Service Desk Consultant - 2nd Line (Infrastructure)
TSG —Gateshead
- £0.01 - £40,000.00 a year
- Mentoring
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Senior Service Desk Consultant - 3rd Line
TSG —Gateshead
- £0.01 - £45,000.00 a year
- Azure
- Analysis skills
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
Support Specialist
Ion Industries —Newcastle upon Tyne
- Full-time
- Hybrid work
- Continuous improvement
- Annual leave
3rd Line Network Support Engineer
Aspire Technology Solutions —Gateshead
- From £40,000 a year
- Full-time
- Continuous improvement
- Travel
- Mentoring
- Free parking
- Annual leave
Quick apply
Service Desk Consultant - 2nd Line (Infrastructure)
Technology Services Group —Newcastle upon Tyne
- £40,000 a year
- Mentoring
- Training & development
- Annual leave
- Employee assistance programme
Technical and Support Officers
Durham County Council —Durham
- £30,024 - £33,699 a year
- Weekend availability
- Hybrid work
- Customer service
- Analysis skills
- Continuous improvement
- Annual leave
14d
Systems Support Analyst
J Barbour and Sons —South Shields
- Full-time
- Windows
- POS
- Free parking
- Store discount
Quick apply
11d

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IT Support Technician

TEAM RH FITNESS LTD -
Gateshead

Quick apply

Job details

Permanent
Up to £35,000 a year
12 days ago

Qualifications

Technical troubleshooting
Desktop support
Incident management
Incident queue management
UK GDPR
Ticket management
General Data Protection Regulation (GDPR)
IT permissions management
Computer networking
System security
Communication skills
PowerShell scripting
PowerShell
Identity & access management

Full job description

IT Support Technician

Reports to: IT Operations and Business Technology Lead

Department: Operations

Location: On-site, Head Office

Employment type: Full-time

Salary: Up to £35,000 per annum

About Team RH

Team RH exists to cut through the myths of weight loss and replace them with tools that work — personalised targets, honest education and progress members can see, built on real member data rather than guesswork. Around the app sits a full commercial operation: a physical product range sold through wholesale, trade, retail B2B, D2C, e-commerce and export, alongside a fast-growing app subscription business.

We innovate, change quickly and hold each other to account. It shows in our members' results, the community we have created for our members, our business growth and the quality of our team. It's not just a pitch.

This isn't a standard corporate environment, and we're not looking to become one. We're owner-led, fast-paced and ambitious — decisions get made quickly, we expect the same pace and drive back, and we want someone who takes the initiative, gets things done and adds visible value rather than waiting to be told what to do.

Role Overview

As IT Support Technician, you'll keep the people, devices and systems behind a fast-moving business running day to day — from setting up workstations and supporting Microsoft 365 to managing identity and access and being the first port of call when something breaks.

You'll report to the IT Operations and Business Technology Lead within Operations, balancing hands-on support and ticket resolution with the improvement work that keeps our systems secure, well-documented and ready to scale.

You'll also take personal responsibility for working within our security and GDPR obligations — protecting team and member data, keeping our systems and interfaces secure, and handling personal information correctly in everything you touch.

Responsibilities

Own incidents and service requests end to end — raising, troubleshooting and resolving them independently and with prompt response
Keep stakeholders updated daily on outstanding work items and progress
Install, configure and troubleshoot both Apple and Microsoft-based workstations, Microsoft 365 applications, both on-site and remotely
Administer and review identity and access management in Microsoft Entra
Administer and support the business's tool platforms, covering both users and configuration
Maintain IT infrastructure and assets so every device is up to date, secure and working as expected — including stock and inventory of laptops, desktops, monitors and mobile devices
Monitor and improve asset and policy management across the infrastructure
Review and uphold security best practice across the business
Identify and deliver improvements across systems and processes, and document them clearly for both technical colleagues and non-technical internal customers
Get stuck into core business projects alongside the wider IT team — sharing what you know and picking up new skills as we grow

Skills and Experience

Essential

Demonstrable experience with hands-on desktop support, both on-site and remote
Proven experience managing and actioning service requests in a timely manner
Proficiency administering Microsoft 365 implementations
Ability to effectively identify, review, manage and prioritise multiple work items in a fast-paced environment
Self-starting and comfortable working without close direction — spotting what needs doing and getting on with it

Desirable

Understanding of core security fundamentals and effective security review of IT assets
Familiarity with PowerShell for queries and scripts (advantageous, not essential)
Understanding of IT networks in an office environment and effective review of communication between hardware and systems (advantageous, not essential)
Strong communication skills

Company Overview

At Team RH, we’ve made it our mission to educate people that pills, shakes and fad diets DON’T WORK and the key to long-term success is to fully understand nutrition. We work very hard at teaching this to our members in the most easy-to-understand way, without all of the big words that confuse beginners. To date, we have over 70,000 members using our app, because we genuinely put our customers first. We deliberately keep our prices as low as possible, so everyone can afford to change their lives. We refuse to release anything unless we know it’s 100% the best quality, and we don’t sell a plan that lets you lose a few pounds short-term, to then put it all back on again. We pride ourselves on being the last ‘diet’ you’ll ever try.

Quick apply

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