Guest services manager Work, Jobs in Glasgow (with Salaries)

Guest Services Manager
Glasgow Westerwood Hotel, Spa & Golf Resort —Glasgow
- Full-time
- Management
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Quick apply
7d
Assistant General Manager
RES Events Limited —Glasgow
- Full-time
- Hospitality
- Bar
- Management
Quick apply
10d
General Manager
Marriott International, Inc —Glasgow
- Full-time
- Social media management
- English
- Hotel
- Employee discount
10d
General Manager
Goals Football —Glasgow
- £34,250 a year
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Guest Service Manager
Radisson Hotel Group —Glasgow
- Full-time
- Hotel
- Communication skills
- Employee discount
Quick apply
6d
Property Manager - 12 months FTC (Glasgow)
Land Securities —Glasgow
- Full-time
- Customer service
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Marketing Coordinator
Metropolitan Gaming —Glasgow
- £27,581 a year
- Weekend availability
- Employee discount
- Life insurance
Quick apply
11d
General Manager
ORO —Glasgow
- £18 - £24 an hour
- Part-time
- Serving
- Management
- In-person
- Free parking
- Store discount
Quick apply
Assistant Manager
Everyman Media —Glasgow
- Full-time
- Hospitality
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
6d
Duty Manager
AXM Club Glasgow —Glasgow
- Part-time
- Hospitality
- Management
- Customer service
Quick apply
Front of House Assistant Manager
Guidis Restaurant —Airdrie
- £30,000 - £36,000 a year
- Full-time
- Hospitality
- Management
- Hotel
- Free parking
- Employee assistance programme
Quick apply
4d
Property Services Coordinator
Host Connect Property Management Ltd —Greenock
- £30,000 - £38,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Supervising experience
Quick apply
7d
Strategic Communications and Engagement Specialist, Corporate Affairs Department
Bermuda Monetary Authority —Hamilton
- Marketing
- Bachelor's degree
- Organisational skills
10d
Spa Manager
Kimpton —Glasgow
- Management
- Customer service
- Hotel
- Annual leave
- Employee assistance programme
10d
Sales Support and Research Coordinator
Sandman Hotel Group —Glasgow
- Full-time
- CRM software
- Hospitality
- Microsoft Excel
- Free parking
- Flexible schedule
Soft Play Supervisor
Play Planet Dunfermline —Hamilton
- From £13.20 an hour
- Part-time
- Hospitality
- Management
- Supervising experience
- Employee discount
Quick apply
General Manager – The Rotunda, Glasgow
Radisson Hotel Group —Glasgow
- Full-time
- Hospitality
- Leadership
Quick apply
Property Manager
Juniper Property Rentals —Stirling
- £28,000 - £30,000 a year
- Full-time
- Hospitality
- Sales
- Social media management
Quick apply
6d
Night Crew Leader (Night Manager) - Moxy Glasgow Merchant City
Hotel Co 51 —Glasgow
- Full-time
- English
- Hotel
- Team management
- Employee discount
Quick apply
General Manager
AC by Marriott Glasgow-Admin & General —Glasgow
- Full-time
- Management
- Hotel
- Leadership
Quick apply

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Guest Services Manager

Glasgow Westerwood Hotel, Spa & Golf Resort
Glasgow

Quick apply

Job details

Full-time
7 days ago

Benefits

Free parking
Employee assistance programme
Referral programme

Qualifications

Management
Customer service
Front desk

Full job description

Do you pride yourself on providing outstanding guest service?

Are you a people orientated individual?

Job Perks and Benefits:

Incentivisation scheme
Free health club membership (T&Cs apply)
Discounts across golf including membership, guest rates, green fees, buggies and clothing
Discounts across The QHotels Collection
Family & Friends discounts in hotels across The QHotels Collection
Support with training & professional qualifications, including course fees!
Various learning & development available
Access to an Employee Assistance Program – Hospitality Action
Refer a friend scheme
FREE parking

Job Overview

Working closely with the Front of House Manager, you will play a key role in delivering an exceptional guest experience from arrival to departure. Reception is the first impression guests have of the hotel, so it is essential that you and your team provide a professional, welcoming, and high standard of service at all times. Supporting the Front Office Manager, you will oversee the day-to-day front desk operations, ensure smooth guest check-ins and check-outs, manage room allocations, and provide guidance on room rates, packages, and promotions. You will also handle guest queries and complaints efficiently, support and motivate the reception team, and help maximise hotel revenue while maintaining excellent guest satisfaction.

Key Skills and Qualities

Previous experience within a front office, reception or front of house position, or equivalent
People management experience
Quality & standards driven
Outstanding customer service skills
Conflict resolution

Curious to find out more?

Glasgow Westerwood Hotel, Spa & Golf Resort is just outside Glasgow in Cumbernauld and is a 4*, 148-bedroom property. Our hotel has an 18-hole golf course, and the dining options include the Flemings restaurant, the Grill restaurant, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, tennis courts, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly. We are thrilled to share that all of our hotels have now been accredited with either a Bronze or Silver Award from Green Tourism!

INDFOH

Quick apply

Refine Your Search

guest services manager jobs in glasgow

Guest Services Manager

Assistant General Manager

General Manager

General Manager

Guest Service Manager

Property Manager - 12 months FTC (Glasgow)

Marketing Coordinator

General Manager

Assistant Manager

Duty Manager

Front of House Assistant Manager

Property Services Coordinator

Strategic Communications and Engagement Specialist, Corporate Affairs Department

Spa Manager

Sales Support and Research Coordinator

Soft Play Supervisor

General Manager – The Rotunda, Glasgow

Property Manager

Night Crew Leader (Night Manager) - Moxy Glasgow Merchant City

General Manager

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