Technical support specialist Work, Jobs in Glasgow (with Salaries)

Technical Support Analyst
E-Max Systems —East Kilbride
- Up to £26,000 a year
- Full-time
- Customer service
- ERP systems
- No experience needed
Quick apply
13d
Specialist Advisor – Energy
Scottish Environment Protection Agency —Holytown
- £48,026 - £53,056 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Product Support Senior Specialist
Jaguar Land Rover —Irvine
- £95,000 - £119,000 a year
- Presentation skills
- Bachelor's degree
- No degree
- Annual leave
10d
Regional IT Support Specialist
Omexom UK —Scotland
- Customer service
- In-person
- Communication skills
Senior Technical Specialist
SSE —Glasgow
- £64,085 - £76,581 a year
- Full-time
- APIs
- IT
- Employee discount
- Gym membership
11h
Mobile Water Treatment Technician
Equans —Bellshill
- Full-time
- Annual leave
- Employee assistance programme
Sonata Application Support Analyst
Royal London —Glasgow
- Hybrid work
- SQL
- Continuous improvement
- Agile
- Annual leave
Financial Investigator
HM Revenue and Customs —Gartcosh
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Communication skills
- Work from home
7d
Technical Skills Coach – DLT3 Data Analytics
QA Limited —Glasgow
- AI
- Annual leave
- Employee assistance programme
Senior Information Governance Officer
NHS Scotland —Glasgow
- £43,231 - £52,679 a year
- Full-time
- Hybrid work
- Organisational skills
- SharePoint
- Communication skills
- Annual leave
6d
Contracts Support Assistant
Perfect Service Solutions Ltd —Stirling
- £27,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
5h
NIHL Claims Handler
Davies —Glasgow
- Full-time
- Hybrid work
- Employee assistance programme
- Employee discount
Quick apply
Operational Technology / Project Management Professionals (OT/SCADA PLC).
Sweco —Glasgow
- Full-time
- Hybrid work
- Programmable logic controllers
- Employee assistance programme
- Employee discount
Telephony and Connectivity Analyst
ARO —Glasgow
- £29,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- IT
- Employee assistance programme
Quick apply
8d
Operational Technology / Project Management Professionals (OT/SCADA PLC).
Sweco UK —Glasgow
- Part-time
- Hybrid work
- Programmable logic controllers
- Employee assistance programme
- Employee discount
Data Migration Specialist
Firefish Software —Glasgow
- £49,000 - £65,000 a year
- Remote
- SQL
- Communication skills
- Employee discount
- Flexible schedule
Quick apply
13d
Software Engineer (Java)
CGI —Glasgow
- Full-time
- Hybrid work
- DevOps
- Java
- Travel
Quick apply
QA Engineer (Mid Level)
Waracle —Glasgow
- Full-time
- Hybrid work
- Agile
- SDLC
- Annual leave
- Employee assistance programme
Quick apply
Lead Specialist Advisor
Scottish Environment Protection Agency —Holytown
- £59,118 - £65,311 a year
- Full-time
- Analysis skills
- Project management
- Leadership
- Annual leave
14d
Domestic Rewire Teams
HomeRewire —Glasgow
- £52,000 - £75,000 a year
- Full-time
- Electrical experience
- Driving
- Power tools
Quick apply
4d

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technical support specialist jobs near glasgow

Technical Support Analyst

E-Max Systems
East Kilbride

Quick apply

Job details

Permanent | Full-time
Up to £26,000 a year
13 days ago

Qualifications

Crystal Reports
Customer service
ERP systems
No experience needed
Technical support
SQL
TeamViewer
IT
Linux
Application support
Communication skills
Help desk

Full job description

Tier 1 Support Analyst - OFFICE BASED

Company: E-Max Systems Ltd
Location: Office-based – Suite 17/18, Arx House, James Watt Avenue, East Kilbride, G75 0QD
Working Hours: Monday to Friday, 09:00 – 17:00

About E-Max
E-Max Systems is a leading provider of ERP business software solutions for small to medium-sized companies. Throughout our 28-year history, we have provided successful solutions to hundreds of clients in manufacturing, engineering, and associated industries.

We develop, deliver and support our software solutions from our three office locations across the UK and Australia. Our team of experienced Analysts, product specialists and developers are focused on helping our customers achieve a competitive advantage through the power of our software and industry expertise.

Due to expansion, an exciting opportunity has arisen for someone new to join our team.

As a Support Analyst, you will be the first point of contact for customers seeking technical assistance. Your role will be to provide basic troubleshooting and support for our ERP solutions, assisting users with common issues, escalating more complex cases, and ensuring a smooth user experience. This position is ideal for someone with strong problem-solving skills, effective communication, and a genuine interest in technology and customer service.

What we are looking for
E-Max Systems is looking to expand our Support Desk with the addition of a Tier 1 Support Analyst. This role is ideal for someone who enjoys problem-solving, communicating with users, and working as part of a fast-paced support team.

Key Responsibilities

Inbound and outbound call handling
Managing incoming support tickets, including creation, escalation, and closure
Handling live chat queries throughout the day in tandem with calls and ticket management
Escalating internal tickets via dedicated channels (Microsoft Teams)
Providing first-line support to customers in a professional and timely manner

Required Skills & Experience

IT literate with a strong interest in technology
Experience working within a support or service desk environment
Ability to pickup software quickly
Strong verbal and written communication skills (phone, email, Teams, and live chat)
A hard-working, self-motivated individual
A team player who understands the importance of communication
Ability to follow direction and processes from management

Desirable skills (But Not Essential)

The following experience is not required, but would be beneficial:

SQL
Linux
Crystal Reports
ERP system experience

Provided

Laptop
Headset
ERP System Training

Benefits

Lunch provided every second Friday
Water / Coffee & Tea / Breakfast provided daily
Company-wide Activities and Socials three times a year
Onsite electric vehicle charging available

Why Join E-Max Systems?

Office-based role in East Kilbride
Supportive team environment
Opportunity to grow and develop within an established IT support function

If you’re motivated, reliable, and looking to build or continue your career in IT support, we’d love to hear from you.
Contact: Drew McNamara (Operations Director)
Email: [email protected]

Job Types: Full-time, Permanent

Pay: Up to £26,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

technical support specialist jobs in glasgow

Technical Support Analyst

Specialist Advisor – Energy

Product Support Senior Specialist

Regional IT Support Specialist

Senior Technical Specialist

Mobile Water Treatment Technician

Sonata Application Support Analyst

Financial Investigator

Technical Skills Coach – DLT3 Data Analytics

Senior Information Governance Officer

Contracts Support Assistant

NIHL Claims Handler

Operational Technology / Project Management Professionals (OT/SCADA PLC).

Telephony and Connectivity Analyst

Operational Technology / Project Management Professionals (OT/SCADA PLC).

Data Migration Specialist

Software Engineer (Java)

QA Engineer (Mid Level)

Lead Specialist Advisor

Domestic Rewire Teams

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