Finance co Work, Jobs in Glemsford, Sfk (with Salaries)

Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Finance Co-Ordinator
OCS Group —Ipswich
- Hybrid work
- Microsoft Excel
- Travel
- Analytics
Quick apply
Bookkeeper
J A Brooks —Ardleigh
- £33,000 - £38,000 a year
- Full-time
- In-person
Quick apply
BAS Intelligence Analyst
Ministry of Justice —Thetford
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Annual leave
2d
Finance Manager and Business Partner
Orwell Park School —Ipswich
- £45,000 - £50,000 a year
- Full-time
- School
Young Parents Development Worker
Romsey Mill Trust —Cambridge
- £26,824 - £29,064 a year
- Part-time
- Experience working with children
- Mentoring
- In-person
- Free parking
- Sick pay
Quick apply
1d
Senior Financial Controls Analyst
AXA UK —Ipswich
- Up to £64,000 a year
- Analysis skills
- Mentoring
- Annual leave
6h
Finance Manager
St Joseph's College —Ipswich
- Full-time
- IT
- In-person
- Leadership
- Free parking
Quick apply
Apprentice Finance Assistant
Felsted School —Felsted
- £18,000 a year
- Monday to Friday
- School
- Free parking
Integrated Neighbourhood Team Co-Ordinator
West Suffolk NHS Foundation Trust —Haverhill
- £28,392 - £31,157 a year
- Full-time
- Databases
- Case management
- Discharge planning
5d
Executive Director of Clinical Business Development - Strategic Accounts
Syneos Health Commercial Solutions —Cambridge
- Remote
- Google Suite
- Salesforce
- Microsoft Office
School Research Project Administrator (Fixed Term)
University of Cambridge —Cambridge
- £31,236 - £35,608 a year
- Hybrid work
- Budgeting
- Communication skills
- School
1d
Project Manager
Abzena Inc. —Cambridge
- £54,000 - £59,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Management
Quick apply
Care Assistant (Bank)
Anchor —Colchester
- £13.79 - £14.39 an hour
- Employee discount
- Referral programme
Design Engineer
M Group —Ipswich
- Microsoft Word
- Computer literacy
- Training & development
- Annual leave
- Employee assistance programme
Executive Director of Clinical Business Development - Strategic Accounts
サイネオス・ヘルス —Cambridge
- Remote
- Google Suite
- Salesforce
- Microsoft Office
Senior Project Manager (Higher Education, Healthcare, Defence Construction)
AECOM —Cambridge
- Full-time
- Hybrid work
- Engineering
- Business development
- Mentoring
7d
GlaxoSmithKline-funded PhD studentship: Immune Ageing (Fixed Term)
University of Cambridge —Cambridge
- English
- Research
- University
6d
Care Assistant - Nights
Anchor —Sudbury
- £13.79 an hour
- Night shift
- Employee discount
- Referral programme
Science Operations Manager (Fixed Term) Internal Candidates Only
University of Cambridge —Cambridge
- £47,389 - £59,966 a year
6d

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Customer Service Advisor - Remote

WNS Global Services -
Ipswich

Quick apply

Job details

Part-time

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Motor insurance claims handling
Complaint handling
Customer interaction
Fraud prevention and detection

Full job description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 64,000+ employees.

Job Description

Potential Varied Hours Available:

Weekday evenings: 17:00 - 22:00 | 17:30 – 22:30

Weekday mornings: 07:00 – 09:00

Saturday: 08:00 - 22:00 - Between 6-12 Hour shifts available.

Sunday - 08:00 - 22:00 - Between 6-12 Hour shifts available.

Night shifts: 22:00 - 09:00 (Different shift patterns, Monday - Sunday).

Applicants must be able to commit either a Saturday or Sunday plus bank holidays

Times are flexible and will be discussed/ arranged in interview

Flexibility may be required to complete a training period for up to 35 hours per week.

Basic Purpose and Function:

To provide excellent customer service to our Clients, by ensuring that all telephone calls are answered promptly and dealt with professionally and applying a proactive approach to claims handling.

To negotiate all heads of claim within the Service Level Agreements on economic terms, adhering to excellent service standards and best practice

Key Tasks:

Answering the telephone and signing off calls in accordance with WNS’ agreed procedures
Handle inbound FNOL calls relating to motor insurance claims, delivering a calm, clear, and reassuring customer experience in a timely manner.
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.
Maintain compliance with industry regulations, internal policies, and data protection standards
Assess urgency and direct calls appropriately, including escalating complex or high-priority cases.
Ensure correct prioritisation of workload and time management schedules are adhered to
Communicate clearly and professionally, explaining the next steps and managing customer expectations
Balance empathy and efficiency, supporting customers who may be distressed following an accident or incident.
Making all liability enquiries necessary to allow you to negotiate settlement of Customer claims on the best possible terms
Assess circumstances with a critical eye, remaining alert to potential indicators of fraudulent activity and raising concerns in line with internal procedures.
Complaint handling within agreed company procedures
Keeping the policyholder informed both verbally and in writing of the status of the claim
Carry out administration on files including general typing of emails and keeping a well organised and up to date portfolio of claims, which you will manage proactively and efficiently
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.

Qualifications

High School or Lower.

Quick apply

Refine Your Search

finance co jobs in glemsford, sfk

Customer Service Advisor - Remote

Finance Co-Ordinator

Bookkeeper

BAS Intelligence Analyst

Finance Manager and Business Partner

Young Parents Development Worker

Senior Financial Controls Analyst

Finance Manager

Apprentice Finance Assistant

Integrated Neighbourhood Team Co-Ordinator

Executive Director of Clinical Business Development - Strategic Accounts

School Research Project Administrator (Fixed Term)

Project Manager

Care Assistant (Bank)

Design Engineer

Executive Director of Clinical Business Development - Strategic Accounts

Senior Project Manager (Higher Education, Healthcare, Defence Construction)

GlaxoSmithKline-funded PhD studentship: Immune Ageing (Fixed Term)

Care Assistant - Nights

Science Operations Manager (Fixed Term) Internal Candidates Only

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