Centre work from home Work, Jobs in Gloucester (with Salaries)

Customer Support Officer
Wales & West Utilities —Gloucester
- £35,940 - £41,073 a year
- Hybrid work
- Organisational skills
- Typing
- Communication skills
- Annual leave
- Employee assistance programme
6d
Café Assistant - Casual - GL1 Leisure Centre
Freedom Leisure —Gloucester
- Up to £12.71 an hour
- Temporary
- Serving
- Hospitality
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
4d
Team Administrator
Gloucestershire County Council —Gloucester
- £25,185 - £25,989 a year
- Hybrid work
- English
- Microsoft Office
- Data entry
- Free parking
- Annual leave
6d
Recruitment Administrator
Within Reach services Limited —Gloucester
- £28,800 a year
- Full-time
- Computer literacy
- Microsoft Office
- Administrative experience
- Free parking
- Paid training
Quick apply
10d
Recreation Assistant - Casual - GL1 Leisure Centre
Freedom Leisure —Gloucester
- Up to £12.71 an hour
- Temporary
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
4d
Team Member
KFC —Gloucester
- Up to £12.71 an hour
- Full-time
- Serving
- Customer service
- Cleaning
- Employee assistance programme
- Employee discount
16h
Reception and Customer Service (Placemaker)
Places for People —Tewkesbury
- £4,544.62 a month
- Customer service
- Employee discount
5d
Operational Support Officer
HM Courts & Tribunal Service —Gloucester
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
4d
Children/ Young adult's Support Worker
Within Reach services Limited —Gloucester
- £12.71 - £14.20 an hour
- 8 hour shift
- Experience working with children
- In-person
- Care plans
- Free parking
- Paid training
Quick apply
5d
Retail Sales Advisor - Part Time
poltronesofà —Gloucester
- £10.85 - £12.71 an hour
- Part-time
- Customer service
- Retail sales
- Employee assistance programme
- Employee discount
Quick apply
Non-medical Independent Prescriber for Specialist Weight Management
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £49,387 - £56,515 a year
- Part-time
- Research
12d
Business Change Opportunities
GCHQ —Cheltenham
- £43,083 - £68,745 a year
- Mentoring
- In-person
- Communication skills
- Annual leave
- Flexible schedule
13d
Contact Centre Dispatcher
National Grid Electricity Distribution —Donnington
- £45,492 a year
- Weekend availability
- Free parking
- Annual leave
Quick apply
4d
Health Care Assistant
Within Reach services Limited —Gloucester
- £12.71 - £14.20 an hour
- 8 hour shift
- Experience working with children
- In-person
- School
- Free parking
- Store discount
Quick apply
10d
Support Worker
Turning Point —Gloucester
- £12.84 an hour
- Full-time
- Communication skills
- Annual leave
Administrative Officer
Forestry England —Coleford
- £26,959 a year
- Part-time
- English
- Free parking
- Employee discount
4h
Project Administrator
CoreTech Security Services —Cheltenham
- £28,000 - £31,000 a year
- Full-time
- Hybrid work
- School
- Office experience
- Flexible schedule
Communications Officer
Tewkesbury Borough Council —Tewkesbury
- £41,771 - £46,142 a year
- Full-time
- Free parking
- Annual leave
14d
Support Worker
Within Reach services Limited —Gloucester
- £12.71 - £14.20 an hour
- 8 hour shift
- In-person
- Care plans
- School
- Free parking
- Store discount
Quick apply
10d
Wildlife Ranger
Forestry England —Forest of Dean
- £34,793 a year
- Part-time
- English
- Travel
- Free parking
- Employee discount
14d

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Customer Support Officer

Wales & West Utilities -
Gloucester

Apply Now

Job details

Fixed term contract
£35,940 - £41,073 a year
6 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Life insurance
Sick pay

Qualifications

Driving Licence
Microsoft Office Suite
Organisational skills
Customer support
Customer interaction
Typing
Communication skills
Negotiation

Full job description

Accessibility

We know that reading through job adverts can sometimes be a lot to take in, so to help make things easier, we have added a digital accessibility tool to the top of the page where you can access an audio version of this advert, change the language, font size and colour and some other tools you may find helpful. To access click on ‘Recite me’ at the top of this page. Our dedicated recruitment team are also available to provide any further support.

Who are we?

WWU is a gas distribution business that services the gas infrastructure across Wales and the south-west of England. We serve our customers and communities with safe, reliable, and affordable energy services whilst investing to create a sustainable future to deliver our carbon-free vision for 2050.

What we’re looking for:

We are looking for a Customer Support Officer to join our team on a 12-month fixed term contract.

You will be responsible for communicating face to face with our customers before and after planned work affecting their homes, work collaboratively with operational teams on site to ensure the work is completed as efficiently as possible and that customers feel they’ve received a 10/10 level of service.

You’ll also identify priority customers who require extra assistance during our work and put arrangements in place to minimise the inconvenience to them and deal with customer issues as and when they arise.

We’ll trust you to:

Attend regular planning meetings with Performance Manager and Programme Controller
Promote the priority service register sign-ups with eligible customers
Record and feedback accurate and relevant information to key stakeholders involved in delivering the customer experience
Support formulation and delivery of communication strategy on high profile projects (e.g. attend customer drop-in centres, planning meetings etc.)
Build strong rapport with operational colleagues to deliver the customer journey effectively

You’ll need to have:

The ability to thrive in a dynamic target driven environment
Experience in a customer service role and confidence in dealing with customers
Excellent negotiating, communication and organisational skills
A high standard of keyboard skills and a working knowledge of standard Microsoft applications
A full driving license is essential
A good knowledge of the Gas Industry is also desirable

We would also love to hear about anything else you feel you could add or bring to the role!

What’s in it for you?

A starting salary of £35,940 rising to £41,073
Hybrid working
Flexible working opportunities
25 days annual leave plus bank holidays which can be tailored to celebrations that reflect your beliefs
Retirement Savings Plan (pension) with Aviva: 5% employee contribution, with WWU doubling your contribution at 10% - totalling 15%
14 x salary Life Insurance linked to membership of the Retirement Savings Plan
“Choices” flexible benefit scheme options including corporate gym memberships, dental insurance, and health cash-plans
Access to our Financial Wellbeing Programme - allowing you to manage your benefits flexibly to suit your financial needs
Enhanced pay for parental leave
Retail discounts and cashback scheme
Friends & Family Discount for Three Mobile and Broadband
Colleague recognition including Annual Celebrating Excellence Awards
Living Wage Accredited Employer
Award winning employer for ‘Outstanding Contribution to Workplace Health and Wellbeing’ and leading the industry in championing equality, diversity and inclusion
Annual salary review
Discretionary annual bonus
Company Sick Pay
In-house Occupational Health Team
Employee Assistance Programme
Comprehensive training

The way we do things

Our Ambition, Priorities and Values inform everything we do as a business – from our strategic planning to the performance management of our colleagues. Our values underpin everything we do and we are committed to creating a working environment that supports and fosters diversity, inclusion and equity, where all of our colleagues feel valued and supported to contribute to their full potential.

We are focused on creating a culture where it doesn’t matter about gender, race, sexuality or disability; it’s about our colleagues’ skills, the way we do things and how we live our values.

Interested?

If you think you’d make a good addition to the team, we would love to hear from you!

If you would prefer to complete your application form in an alternative format such as Microsoft Word or would like to discuss the role in a little more detail, please contact us at [email protected] or on 07971 038 982.

You can also ask us about flexible working practices that may be available or tell us if you have any special requirements during the application process.

Apply Online Form

Apply Now

Refine Your Search

centre work from home jobs in gloucester

Customer Support Officer

Café Assistant - Casual - GL1 Leisure Centre

Team Administrator

Recruitment Administrator

Recreation Assistant - Casual - GL1 Leisure Centre

Team Member

Reception and Customer Service (Placemaker)

Operational Support Officer

Children/ Young adult's Support Worker

Retail Sales Advisor - Part Time

Non-medical Independent Prescriber for Specialist Weight Management

Business Change Opportunities

Contact Centre Dispatcher

Health Care Assistant

Support Worker

Administrative Officer

Project Administrator

Communications Officer

Support Worker

Wildlife Ranger

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