Work, Jobs in Granton, Edh (with Salaries)

Customer Care Co-ordinator
Mortgage Advice Bureau —Edinburgh
- From £24,784.50 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Health & wellbeing programme
- Work from home
Quick apply
Inclusive
Health In Mind —Edinburgh
257620 (SNIS) Admin Assistant
NHS Scotland —Edinburgh
- £26,696 - £28,988 a year
1d
Front of House Ambassador/Reception
Pain Free Dentistry Group —Edinburgh
- Up to £27,378 a year
- Full-time
- Microsoft Office
- Hotel
- Organisational skills
- Paid training
- Employee discount
Quick apply
14d
Archive Assistant - City Chambers
City of Edinburgh Council —Edinburgh
- £27,257 - £29,850 a year
- Part-time
- Organisational skills
- Communication skills
11d
Bar staff / 4312 - The Playfair, Edinburgh
J D Wetherspoon plc —Edinburgh
- £12.81 an hour
- Part-time
- Serving
- Bar
- Customer service
- Annual leave
- Employee discount
5h
Kitchen staff / 4312 - The Playfair, Edinburgh
J D Wetherspoon plc —Edinburgh
- £12.91 an hour
- Weekend availability
- Bar
- Customer service
- No experience needed
- Annual leave
- Employee discount
5h
Store to Home Picker
B&Q —Edinburgh
- £13.10 an hour
- Weekend availability
- Heavy lifting
- Customer service
- Annual leave
- Employee assistance programme
5h
RETAIL ASSISTANT
Primark —Edinburgh
- £13 an hour
- Weekend availability
- Customer service
- Communication skills
- School
- Store discount
- Employee assistance programme
6h
Team Member
KFC Whitburn – Heartlands Business Park —Bathgate
- Up to £12.71 an hour
- Full-time
- Serving
- Cleaning
- Restaurant
- Employee discount
7h
Waiting Staff
Sheep Heid Inn —Edinburgh
- Full-time
- Serving
- Annual leave
- Employee discount
Quick apply
7h
Team Member
Greggs —Rosyth
- £11.03 - £12.91 an hour
- Customer service
- Cleaning
- Employee discount
Quick apply
9h
Domino’s Instore Team Member
Domino's —Edinburgh
- £8.00 - £12.71 an hour
- Part-time
- Serving
- Customer service
- Cleaning
- Employee discount
- Flexible schedule
Quick apply
10h
Tesco Colleague - Dunfermline Fire Station Superstore
Tesco UK —Dunfermline
- £13.28 - £14.55 an hour
- Full-time
- Customer service
11h
Store Supervisor
Skechers USA Ltd —Edinburgh
- Customer service
- Supervising experience
- Leadership
Quick apply
12h
Assistant Animal Technician - Cage Wash
University of Edinburgh —Edinburgh
- Full-time
- University
- Cleaning
- Annual leave
- Employee discount
12h
257727 (SM) Housekeeper
NHS Scotland —Edinburgh
- £26,696 - £28,988 a year
- Call to connect
12h
Retail Supervisor
Screwfix —Edinburgh
- £14.48 an hour
- Weekend availability
- Customer service
- Supervising experience
- Annual leave
- Employee discount
13h
Sales Assistant
TGJones —Edinburgh
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- School
- Employee assistance programme
- Employee discount
Quick apply
13h
Food Service Assistant
Sodexo —Edinburgh
- £12.71 an hour
- Part-time
- Serving
- Customer service
- Communication skills
- Employee discount
Quick apply
13h

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Customer Care Co-ordinator

Mortgage Advice Bureau
Edinburgh

Quick apply

Job details

Permanent | Full-time
From £24,784.50 a year

Benefits

Casual dress
Health & wellbeing programme
Company pension
Work from home
Referral programme
Sick pay

Qualifications

Microsoft Word
Customer service call handling
Microsoft Outlook
Client engagement
Case record updates
Appointment booking and call handling
Organisational skills
Relationship management
Customer interaction
Outbound calling

Full job description

Mortgage Advice Bureau is looking to recruit an engaging and resilient Customer Care Coordinator to join our vibrant Edinburgh Office.

Mortgage Advice Bureau is the UK’s largest mortgage network, with access to over 11,000 products from 90 UK lenders. We specialise in providing expert advice to a range of clients. This includes first time buyers applying through help to buy, families looking to expand their homes and landlords adding to their portfolio.

We are committed to providing a memorable service to our clients, and you will play an integral part in that. Are you ambitious, customer focused and truly passionate about coming to work? If so, this is the job for you!

As a Customer Care Coordinator, you will be passionate about maintaining strong relationships with clients & Advisers. You will be supporting our Advisers, Business Owners & High Performing Network Advisers with the arrangement of protection appointments.

You will act as a point of contact for clients, ensuring their current mortgage and/or protection package is the most suitable for them. Although you will not be required to provide advice, you will be armed with the relevant training and knowledge to engage in meaningful conversations with our clients.

You will have strong organisational skills to ensure the client is appointed the relevant Adviser at the best possible time in their client journey. You will work with our PAYE team as well as members within our Self Employed Network, and ensure you are delivering the best client experience at varying stages of their journey, to best represent Mortgage Advice Bureau as well as the Business’s trading under us.

OTE: £28,000 - £29,500

Key Responsibilities & Targets

Maintain clear, professional communication with both clients and Advisers via phone and email.
Accurately update client records and feedback, track all interactions within internal systems to maintain data integrity.
Follow call strategy to meet a weekly dial target.
Achieve a minimum appointment turn-up rate as agreed.
Manage Adviser diaries to secure appointments within a 24–48 hour window.
Accurately update records and track client activity within internal systems.
Carry out PED and/or CCC calls for Network Advisers and Business Owners using CCC support.
Support the generation of client reviews and referrals for Advisers.
Work collectively within CCC to ensure team targets are met or exceeded

Job Types: Full-time, Permanent

Pay: From £24,784.50 per year

Benefits:

Casual dress
Company pension
Health & wellbeing programme
Referral programme
Sick pay
Work from home

Experience:

customer service: 1 year (preferred)

Work Location: Hybrid remote in Edinburgh EH4 2HS

Quick apply

Refine Your Search

jobs in granton, edh

Customer Care Co-ordinator

Inclusive

257620 (SNIS) Admin Assistant

Front of House Ambassador/Reception

Archive Assistant - City Chambers

Bar staff / 4312 - The Playfair, Edinburgh

Kitchen staff / 4312 - The Playfair, Edinburgh

Store to Home Picker

RETAIL ASSISTANT

Team Member

Waiting Staff

Team Member

Domino’s Instore Team Member

Tesco Colleague - Dunfermline Fire Station Superstore

Store Supervisor

Assistant Animal Technician - Cage Wash

257727 (SM) Housekeeper

Retail Supervisor

Sales Assistant

Food Service Assistant

I want to receive the latest job alerts for jobs in granton, edh

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