Senior customer service Work, Jobs in Great Cornard, Sfk (with Salaries)

Senior Customer Service Advisor
Barclays —Bury St. Edmunds
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Junior IT Support Engineer – MSP Helpdesk - Full Time
Eipsys Limited —Chelmsford
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Google Suite
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
7d
Senior Lead Injection Moulding Technician Supervisor
Linton Plastic Moulders —Sudbury
- Full-time
- Supervising experience
- Driving
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Account Manager
Safetykleen —Witham
- £32,000 - £35,000 a year
- Full-time
- Employee assistance programme
- Referral programme
Quick apply
Strategic Partnership Manager - Advanced Wound Care - Essex & North East London
Convatec —Colchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
In-house FCA Compliance Lead
Beyond Co —Newmarket
- £65,000 - £75,000 a year
- Hybrid work
- Financial services
- School
- Health & wellbeing programme
- Flexible schedule
Quick apply
Delivery & Installation Driver 7.5T
The Sofa Delivery Company —Ipswich
- £17.36 an hour
- Full-time
- Time management
- Annual leave
- Employee discount
Quick apply
Senior Finance Business Partner
OCS Group —Ipswich
- Full-time
- Microsoft Excel
- Mentoring
- Construction experience
11d
Group Accounts Supervisor
Ipswich Audi —Ipswich
- £32,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Driving
- In-person
- Store discount
- Employee discount
Quick apply
3d
Commercial Finance Manager (FTC)
OCS Group —Ipswich
- Monday to Friday
- Hybrid work
- Travel
- Accounting
Quick apply
Senior Customer Service Advisor
Pinnacle Group —Chelmsford
- £25,000 a year
- Weekend availability
- Customer service
- Microsoft Office
- Time management
- Annual leave
- Employee assistance programme
Quick apply
4h
Business Intelligence Analyst
OCS Group —Ipswich
- Monday to Friday
- Data analysis skills
- SQL
- Analysis skills
Assistant Buyer
Macfarlane Group —Sudbury
- £28,000 - £30,000 a year
- Full-time
- Sales
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Used Car Transaction Manager
John Grose —Ipswich
- Up to £65,000 a year
- Full-time
- Sales
- Administrative experience
- In-person
- Employee discount
Quick apply
10d
Front of House Coordinator
Hestia Clinic —Bury St. Edmunds
- £24,000 - £32,000 a year
- Full-time
- Hospitality
- Customer service
- Computer literacy
- Employee discount
Quick apply
7d
Driver Improvement Trainer/Monitor
Ringway Jacobs —Chelmsford
- Weekend availability
- Administrative experience
- Organisational skills
- Employee assistance programme
- Employee discount
Cleaning Account Manager
Churchill Group —Mildenhall
- £34,000 - £36,000 a year
- Management
- Customer service
- Bachelor's degree
- Employee discount
- Sick pay
Quick apply
Employee Relations Manager, Employee Experience & Relations UK&IE
Amazon UK Services Ltd. —Ipswich
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Analysis skills
9d
Domestic Business Development Manager - Essex, Norfolk & Suffolk
RWC —Ipswich
- Full-time
- Hybrid work
- CRM software
- Sales
- Microsoft Office
Quick apply
Customer Service Advisor
Kier Group —Braintree
- Part-time
- Construction experience
- Communication skills
- Flexible schedule

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senior customer service jobs near great cornard, sfk

Senior Customer Service Advisor

Barclays -
Bury St. Edmunds

Apply Now

Job details

Permanent
£27,700 a year

Benefits

Company pension
Private medical insurance
Life insurance

Qualifications

Customer service
Administrative experience
Banking

Full job description

Date live: 20/07/2026

Business Area: BUK Customer Care UK

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000114255

Join us at Barclays as a Senior Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers with more complex queries or needs, this is your chance to bring your passion for helping people to a role where your empathy, dedication and exceptional customer service can truly shine. You’ll be the friendly face for our Retail Banking customers in branch or at one of our local hubs, offering expertise, guidance and support with every interaction.

As part of our Customer Care team, you’ll work 5 days per week, including some weekends, and start with a competitive salary of £27,700. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us.

At Barclays, we’re not just offering you a role—we’re offering you a career.

This role is based in Bury St Edmunds.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

senior customer service jobs in great cornard, sfk

Senior Customer Service Advisor

Junior IT Support Engineer – MSP Helpdesk - Full Time

Senior Lead Injection Moulding Technician Supervisor

Account Manager

Strategic Partnership Manager - Advanced Wound Care - Essex & North East London

In-house FCA Compliance Lead

Delivery & Installation Driver 7.5T

Senior Finance Business Partner

Group Accounts Supervisor

Commercial Finance Manager (FTC)

Senior Customer Service Advisor

Business Intelligence Analyst

Assistant Buyer

Used Car Transaction Manager

Front of House Coordinator

Driver Improvement Trainer/Monitor

Cleaning Account Manager

Employee Relations Manager, Employee Experience & Relations UK&IE

Domestic Business Development Manager - Essex, Norfolk & Suffolk

Customer Service Advisor

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