REQ ID
98518
POSTED
Jul 4, 2026
FUNCTION
Sales
LOCATION
London, LND, GB, SW19 4DR
NATIONAL ACCOUNT MANAGER – ECOMMERCE PRESTIGE
SALES / COMMERCIAL
SW19 - Wimbledon (2 to 3 days per week in the office)
As National Account Manager – eCommerce Prestige, you will lead Coty’s commercial strategy across a portfolio of key eCommerce retail partners within the Prestige division—representing a critical and fast-growing channel for Coty’s brands, including Gucci, Hugo Boss, Calvin Klein, Marc Jacobs, Burberry, Chloe.
You will drive growth, elevate brand visibility, and deliver best-in-class omni-channel execution in a highly competitive and rapidly evolving online beauty landscape, where winning share and driving conversion is key to success.
THE ROLE
OPTIMIZE, ENABLE, INNOVATE!
As our National Account Manager – eCommerce Prestige, you play a critical role in owning a portfolio of strategic digital retail partnerships end-to-end, driving joint value creation, accelerating Prestige penetration, and delivering premium execution that strengthens Coty’s position across key online beauty platforms.
You will be reporting to the Commercial Leadership Team, and you will manage:
Ecommerce Strategy and Business Planning
Own and elevate strategic partnerships across a portfolio of key eCommerce accounts, playing a critical role in driving Prestige growth online
Lead joint business planning, aligning Coty’s Prestige ambitions with each partner’s strategic and digital growth priorities
Shape tailored activation plans across digital ecosystems, including on-site visibility, media, and online merchandising to drive performance and conversion
Collaborate cross-functionally to deliver seamless, elevated consumer journeys across all digital touchpoints
Drive impactful online launch strategies, exclusives, and visibility moments to win within a highly competitive digital Prestige environment
Negotiation and Commercial Performance
Lead negotiations on listings, pricing, promotional strategies, media investment, and visibility across digital platforms
Balance strong commercial delivery with Prestige brand equity, ensuring premium positioning is maintained in an online-first environment
Leverage digital insights, customer data, and market trends to unlock growth opportunities
Track performance rigorously and translate insights into clear actions to grow share and productivity
Act as the voice of your eCommerce partners internally, influencing stakeholders with deep customer and shopper understanding
Financial Ownership and Operational Excellence
Own full P&L for your eCommerce portfolio, delivering against sales, profit, and market share targets
Manage accurate forecasting aligned to online trading cycles and promotional peaks
Optimise investment strategy to maximise ROI while supporting sustainable growth
Ensure excellence in execution across digital availability, stock management, and online presence
Drive strong financial discipline including budgeting, accruals, and receivables management
YOU ARE A COTY FIT
As a commercially savvy and customer-centric professional, you thrive in a fast-paced and dynamic retail environment.
You are strategic, influential, and highly collaborative, with a strong ability to translate customer insight into growth.
Proven experience as a National/Key Account Manager in beauty, Prestige, or FMCG
Strong experience managing key eCommerce retailers or digital accounts within a complex retail landscape
Deep understanding of digital retail, including eCommerce platforms, online merchandising, and performance drivers
Advanced negotiation and relationship-building skills with senior stakeholders
Strong commercial acumen with P&L ownership experience
Highly analytical with strong forecasting and planning capabilities
Experience working cross-functionally in a matrix organisation
Excellent communication and presentation skills
If you're ready to support and shape the future of beauty, we want you on our team!
What We Offer
This is a unique role with a genuine opportunity to make an impact, giving you ownership of a business-critical account and the ability to directly influence commercial performance at scale. You'll get to work in a diverse environment with a team of professionals who are passionate about the work they do and know how to have some fun along the way.
At Coty, we believe in performance-driven growth - we have a strong track record of accelerating careers, with individuals progressing from National Account Executive to Director in under 10 years, and high performers achieving rapid progression through the organisation.
You will also have great benefits package including amongsts others, the following:
A competitive benefits package to support your health, wellbeing and financial security
Private medical insurance with fast access to specialist and mental health support
8% pension fully contributed by Coty
Life assurance and income protection for added peace of mind
Flexible hybrid working with our Omni-Working model (up to 50% remote)
Generous family-friendly policies including enhanced parental leave, birthday leave, volunteering days and sabbatical options
Everyday perks including employee discounts and salary sacrifice schemes
Opportunities to get involved in DE&I, sustainability and employee-led initiatives
About Us
Our people make us who we are. They are the brightest minds bringing the boldest ideas to life every day. If you're the kind of person who refuses to settle, if you want to think bigger, learn faster and go further than you ever thought possible – we'd love to hear from you.
Coty is deeply committed to Changing the Conversation around Diversity, Equity & Inclusion to create a more open, inclusive, and diverse workplace where all employees can be their authentic self.
