Apprentice engineer technical support Work, Jobs in Haddenham, Bkm (with Salaries)

1st line Support Engineer
Ekco —Milton Keynes
- Azure
- Computer networking
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Degree Apprentice Mechanical & Electrical Engineer - 2026 - Slough
Skanska —Slough
- Maths
- Employee assistance programme
Apprentice Electronics Test Technician
EnSilica —Abingdon
- £25,000 - £26,000 a year
- Full-time
- Software development
- Time management
- Annual leave
Mechanical & HVAC Apprentice
Total Electrical Contractors LTD —Abingdon
- From £8.16 an hour
- Schematics
- Maintenance
- Travel
Quick apply
Apprentice Online Training Designer - 24 Months FTC
Smiths Detection —Hemel Hempstead
- Computer Science
- AI
- Leadership
Quick apply
6d
Engineering Trainer (Mechanical)
The Manufacturing Technology Centre —Abingdon
- £38,000 - £42,000 a year
- Full-time
- Engineering
- Assembly
- IT
Quick apply
Test Engineering Apprentice
John Crane —Slough
- Full-time
- Engineering
- Bachelor's degree
- Organisational skills
Quick apply
Mechanical Engineering Apprentice
John Crane —Slough
- Full-time
- Engineering
- Bachelor's degree
- Time management
Quick apply
Reliability Maintenance Engineering Technician, STN8 RME
Amazon UK Services Ltd. —Milton Keynes
- Full-time
- Continuous improvement
Facilities Engineer (Electrical Bias)
Siemens Healthineers —Oxford
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
- Annual leave
Technical Engineering Apprenticeship Lead
FCDO Services —Hanslope
- £38,332 a year
- Full-time
- Management
- Presentation skills
- Mentoring
10d
Reliability Maintenance Engineering Technician
Amazon UK Services Ltd. —Reading
- Full-time
- Continuous improvement
Line Support Technician
Crowcon Detection Instruments Limited —Abingdon
- £28,000 - £30,000 a year
- Engineering
- Continuous improvement
- Mentoring
- Free parking
- Employee assistance programme
Quick apply
BEMS Design Engineer
Laing O'Rourke —Slough
- Engineering
- Continuous improvement
- No degree
4d
UPS engineer
Emcor —Theale
- Full-time
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Service Engineer (Oxford)
Clark Door —Oxford
- Customer service
- Continuous improvement
- Quality control
- Annual leave
- Employee discount
Service Engineer (Slough)
Clark Door —Slough
- Customer service
- Continuous improvement
- Quality control
- Annual leave
- Employee discount
Package Manager - Waste Engineering
VINCI Construction —Culham
- Hybrid work
- Engineering
- Master's degree
- Supervising experience
- Annual leave
- Employee assistance programme
14d
Senior Structural Engineer
Ridge & Partners LLP —Woodstock
- Full-time
- Master's degree
- Bachelor's degree
- Team management
Senior Mechanical Engineer
JN Bentley —Reading
- Full-time
- Civil engineering
- Engineering
- No degree
Quick apply

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1st line Support Engineer

Ekco -
Milton Keynes

Quick apply

Job details

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

Technical troubleshooting
Desktop support
Azure
Ticket management
Microsoft Exchange
Virtualisation
Technical support incident logging
Computer networking
Mobile device management
Customer support
Customer interaction
Microsoft Azure
Active Directory
Remote diagnostics
Intune
Time management
Mobile devices

Full job description

About Ekco

Founded in 2016, Ekco has quickly become one of Europe’s fastest-growing cloud solution providers and your trusted security-first Managed Service Provider.
IT leaders choose Ekco to drive operational efficiency, scale smarter and stay ahead of risk – powered by local expertise, delivered at European scale.

We specialise in helping organisations advance their cloud maturity guiding transformation, strengthening security, and maximising the value of their technology investments.

️ In simple terms: we help organisations modernise with confidence securing their systems, optimising their cloud, and keeping them resilient in a rapidly changing world.

Today, we’re a thriving team of 1,000+ talented and supportive colleagues across the UK, Ireland, Benelux, South Africa, and Malaysia—and we’re continuing to grow.

At Ekco, how we work matters as much as what we deliver. Our people live by four core values that shape everything we do:

On It: We take ownership, follow through, and get things done.
All In : We collaborate, support each other, and commit fully to shared goals.
Connected: We build trusted relationships with colleagues, clients, and partners.
Hungry to Grow: We stay curious, keep learning, and push ourselves to the next level.

If these values resonate with you, you’ll feel right at home here.

The Role

Day-to-day at Ekco:

As a First Contact Resolution Engineer, you are a cut above the typical 1st Line Engineer. Working from our Milton Keynes HQ, you will be part of a blended team of experienced engineers (1st Line, FCR, 2nd Line). You will be encouraged to follow through on technical issues, as you look to grow your skills and learn more about the varied environments and technologies you will be supporting. You will receive training to support your growth, with a view to progression as you increase your knowledge and standing within the team.

This role is pitched at a level where engineers should be able to resolve above 70% of the tickets coming into the business, which means you’ll be given the freedom and trust to work on every technology that our clients own.

While we hold technical skills in high regard, we are always looking for someone who can bring a can-do attitude and a willingness to improve and learn.

What you’ll be responsible for:

Remote customer support, where you will perform various support tasks(not exhaustive);
- Device Troubleshooting (Desktop/Laptop/Mobile)
- Active Directory / Exchange / Office 365
- Printer Troubleshooting/Configuration
- Network Troubleshooting (Server, Switching)
Logging all support queries as tickets and communicating with clients to keep them updated on the progression of their tickets
Accountable for your own personal ticket queue, ensuring that all tickets are updated and closed in a timely fashion
Supporting the progression of 1st Line/Apprentice engineers within the team

Essential Qualities:

Experience in supporting;
- Device Troubleshooting (PC/Laptop/MAC/Mobile)
- Active Directory / Exchange / Group Policy / InTune
- Microsoft 365 / Azure / MDM
- Networking
Customer centric with great people skills
Proactive and positive approach to problem solving and client interaction

Desirable:

Experience of virtualised Microsoft environments
Experience with Egnyte for file storage
Microsoft Terminal Services/RDP to support level

Personal Qualities:

Takes pride in providing a high level of service
Regularly going above and beyond
Strong attention to detail
Ability to work under pressure and handle difficult situations
Impeccable time management skills with the ability to prioritise effectively

Benefits / Perks

️ Time Off: 25 days annual leave + public holidays
Birthday Leave: One extra day off to celebrate
Company Pension Scheme
️ Health Care
Employee Assistance Programme (EAP) for wellbeing support
️ EkcOlympics: Global team activity challenges
Unlimited access to Pluralsight for continuous development
Real opportunities to grow, including international progression

Why Ekco

Company of the year 2026 Tech Excellence Awards
️ Microsoft’s 2023 Rising Star Security Partner of the Year
First Irish Microsoft MSP to achieve all four Microsoft Security Specializations
A culture rooted in diversity, equality, inclusion & belonging
A commitment to internal mobility and career progression
Flexible, family-friendly working at the heart of our culture
Proud to be your trusted security-first Managed Service Provider chosen by IT leaders to drive operational efficiency, scale smarter and stay ahead of risk.

Quick apply

Refine Your Search

apprentice engineer technical support jobs in haddenham, bkm

1st line Support Engineer

Degree Apprentice Mechanical & Electrical Engineer - 2026 - Slough

Apprentice Electronics Test Technician

Mechanical & HVAC Apprentice

Apprentice Online Training Designer - 24 Months FTC

Engineering Trainer (Mechanical)

Test Engineering Apprentice

Mechanical Engineering Apprentice

Reliability Maintenance Engineering Technician, STN8 RME

Facilities Engineer (Electrical Bias)

Technical Engineering Apprenticeship Lead

Reliability Maintenance Engineering Technician

Line Support Technician

BEMS Design Engineer

UPS engineer

Service Engineer (Oxford)

Service Engineer (Slough)

Package Manager - Waste Engineering

Senior Structural Engineer

Senior Mechanical Engineer

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