Front office supervisor Work, Jobs in Handforth, Chs (with Salaries)

Reservation Supervisor
Manchester Portland Hotel By Sunday —Manchester
- Weekend availability
- Hospitality
- Microsoft Excel
- Customer service
- Annual leave
- Employee discount
Quick apply
5h
Premium F&B Manager
Eastlands Venue Services Limited —Manchester
- Hospitality
- Microsoft Office
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Front Office Supervisor
FAIRMONT —Knutsford
- Full-time
- Hospitality
- Hotel
- Supervising experience
Quick apply
Office Supervisor
Hill Dickinson LLP —Manchester
- Full-time
- Hybrid work
- Supervising experience
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
5d
Front Office Supervisor
Lancashire Cricket Club —Old Trafford
- Full-time
- Hybrid work
- Bar
- Hotel
- Administrative experience
- Annual leave
- Employee discount
Quick apply
Front Office Supervisor
Dalata —Manchester
- Full-time
- Hotel
- Organisational skills
- Employee assistance programme
Quick apply
5d
Deputy Shop Manager
Extra Care —Buxton
- £12.71 an hour
- Part-time
- IT
- Annual leave
- Employee assistance programme
Front Office Supervisor (Receptionist)
Mercure Manchester Piccadilly Hotel —Manchester
- £13.71 an hour
- Full-time
- Customer service
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
6d
Golf Services Supervisor
FAIRMONT —Knutsford
- Full-time
- Hospitality
- Sales
- Microsoft Office
Quick apply
Front Office Supervisor
The Rex —Manchester
- Hotel
- Organisational skills
- Referral programme
Quick apply
7d
Night Shift Supervisor
AO World —Crewe
- £36,357.08 a year
- Temporary
- Microsoft Office
- Warehouse experience
- Communication skills
5d
Bar and Restaurant Supervisor
Lockside at Greenway Hall —Stoke-on-Trent
- From £12.75 an hour
- Weekend availability
- Hospitality
- Bar
- Culinary experience
- Employee discount
Quick apply
5d
Restaurant Manager - Coco Tang
Coco Tang —Manchester
- £32,000 - £45,000 a year
- Full-time
- Bar
- Restaurant management
- Bakery
- Employee discount
Quick apply
9d
Night Supervisor
FAIRMONT —Knutsford
- Full-time
- Hotel
- Supervising experience
- In-person
Quick apply
Utilities Administrator
Network Plus —Salford
- £28,840 a year
- Full-time
- Microsoft Office
- Administrative experience
- IT
Quick apply
8h
Operations Specialist III, High-Tech (UK)
Airspace —Manchester
- £48,000 - £61,000 a year
- Remote
Quick apply
13d
Fund Settlement Supervisor
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Microsoft Excel
- Financial services
- Communication skills
Operations Specialist I, High-Tech (UK)
Airspace —Manchester
- £31,000 - £39,000 a year
- Remote
- Communication skills
Quick apply
13d
Fund Dealing Team Supervisor
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Microsoft Excel
- Financial services
- Communication skills
Cleaning Supervisor
Sexy Fish Manchester —Manchester
- Weekend availability
- Bar
- English
- Leadership
- Language training provided
- Employee assistance programme
Quick apply

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Reservation Supervisor

Manchester Portland Hotel By Sunday
Manchester

Quick apply

Job details

Full-time
5 hours ago

Benefits

Annual leave
Employee discount

Qualifications

Hospitality
Microsoft Excel
Multilingual
Customer service
Cost control
Microsoft Office
Analysis skills
Supervising experience
Bachelor's degree
IDS
ADR
Business
Channel management
Leadership
Communication skills
Hotel experience

Full job description

Job Title: Reservation Supervisor

Job Summary

We are seeking an experienced and detail-oriented Reservation Supervisor to lead our hotel reservations function. The successful candidate will be responsible for managing all reservation operations, maximizing room revenue, ensuring reservation accuracy, and delivering exceptional guest service. This role requires strong leadership, analytical skills, and a thorough understanding of hotel reservation systems and revenue optimization.

Key Responsibilities

Reservation Operations

Manage the day-to-day operations of the Reservations Department.
Oversee all room reservations received via telephone, email, website, Online Travel Agencies (OTAs), Global Distribution Systems (GDS), and corporate accounts.
Ensure all reservations are processed accurately and in a timely manner.
Monitor room availability and coordinate with the Front Office and Revenue Management teams.

Revenue Management

Maximize room occupancy and revenue through effective inventory management and upselling strategies.
Monitor booking pace, market trends, competitor pricing, and demand patterns.
Collaborate with the Revenue Manager to implement pricing strategies and promotional offers.
Ensure rate parity across all distribution channels.

Team Leadership

Lead, coach, train, and motivate the reservations team.
Monitor team performance and ensure high standards of customer service.
Prepare staff schedules and allocate daily responsibilities.
Conduct regular training on reservation procedures and hotel systems.

Guest & Client Management

Handle complex reservations, VIP bookings, group reservations, and special requests.
Resolve guest concerns and reservation-related issues promptly and professionally.
Build strong relationships with corporate clients, travel agencies, and business partners.

Reporting & Administration

Prepare daily, weekly, and monthly reservation and occupancy reports.
Maintain accurate reservation records and guest profiles.
Ensure compliance with hotel policies, reservation procedures, and data privacy standards.
Support forecasting and budgeting by providing reservation trends and analysis.

Requirements

Bachelor's degree or Diploma in Hospitality Management, Business Administration, or a related field.
Minimum 3–5 years of experience in Hotel Reservations, Front Office, or Revenue Management, with at least 1–2 years in a supervisory or managerial role.
Strong knowledge of hotel reservation systems (Opera, Cloudbeds, IDS, Protel, or similar PMS).
Experience working with OTAs, GDS, and channel management systems.
Excellent leadership, communication, and customer service skills.
Strong analytical, organizational, and problem-solving abilities.
Proficiency in Microsoft Office, particularly Excel.
Ability to work flexible shifts, including weekends and public holidays, when required.

Preferred Qualifications

Experience in revenue management and forecasting.
Knowledge of hotel distribution channels and online booking platforms.
Multilingual communication skills are an advantage.

What We Offer

Competitive salary.
Performance-based incentives.
Full-time, permanent employment.
Career growth and development opportunities.
Professional training and learning programs.
Employee discounts and hotel benefits.
Paid annual leave and statutory benefits as per company policy.

Job Type

Full-time

Experience

Minimum 3–5 years of relevant experience in hotel reservations, front office, or revenue management, including supervisory or managerial experience.

Work Location: In person

Quick apply

Refine Your Search

front office supervisor jobs in handforth, chs

Reservation Supervisor

Premium F&B Manager

Front Office Supervisor

Office Supervisor

Front Office Supervisor

Front Office Supervisor

Deputy Shop Manager

Front Office Supervisor (Receptionist)

Golf Services Supervisor

Front Office Supervisor

Night Shift Supervisor

Bar and Restaurant Supervisor

Restaurant Manager - Coco Tang

Night Supervisor

Utilities Administrator

Operations Specialist III, High-Tech (UK)

Fund Settlement Supervisor

Operations Specialist I, High-Tech (UK)

Fund Dealing Team Supervisor

Cleaning Supervisor

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