Support engineer Work, Jobs in Hanslope, Bkm (with Salaries)

2nd Line Support Technician
dbfb Ltd —Northampton
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- Phone etiquette
Quick apply
Microsoft 365 Migration Engineer
CloudyGroup Ltd. —Buckingham
- From £35,000 a year
- Full-time
- SharePoint
- In-person
Quick apply
9d
Technical Helpdesk
GXO Logistics —Milton Keynes
- £26,000 - £32,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Travel
- Annual leave
12d
1st/2nd Line IT Support Engineer
Haus of HR —Olney
- £25,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- SharePoint
- IT
- Annual leave
Quick apply
Setting Out Engineer
Walker Construction (UK) Ltd —Milton Keynes
- £44,000 - £55,000 a year
- Full-time
- Civil engineering
- Electrical experience
- Organisational skills
- Annual leave
- Life insurance
Quick apply
1st line Support Engineer
Ekco —Milton Keynes
- Azure
- Microsoft Office
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Installation Engineer
FCDO Services —Hanslope
- £33,873 a year
- Full-time
- Presentation skills
- IT
- Annual leave
Business Analyst
HMGCC (His Majestys Government Communications Centre) —Hanslope
- £53,761 a year
- Overtime
- Remote
- Analysis skills
- Presentation skills
- Communication skills
- Free parking
- Annual leave
9d
Applied AI Engineer – Prompting & Evaluation
KERRIDGE COMMERCIAL SYSTEMS CORP —Milton Keynes
- Full-time
- ERP systems
- Master's degree
- APIs
Quick apply
Head of Operations
GXO Logistics —Northampton
- Up to £80,000 a year
- Full-time
- IT
- Annual leave
- Employee assistance programme
Cable Preparation Technician
Kiwa —Milton Keynes
- £26,227.50 a year
- Full-time
- Laboratory experience
- Communication skills
- Annual leave
- Employee assistance programme
5h
Junior Production Controller (Chassis)
Red Bull Technology Group —Milton Keynes
- Full-time
Business Support Officer
HMGCC (His Majestys Government Communications Centre) —Hanslope
- £29,336 a year
- Overtime
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
2d
Service Support
Fortress Technology (Europe) Ltd —Banbury
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
5d
Project Coordinator
Celestra Ltd —Milton Keynes
- Up to £28,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- Employee assistance programme
Maintenance Manager
Hilton —Towcester
- £35,000 - £37,000 a year
- Full-time
- Hotel
- Employee stock purchase plan
- Annual leave
13d
Senior Business System Support Engineer
Atlas Workplace Services —Milton Keynes
- £35,000 - £45,000 a year
- Oracle
- SQL
- Analysis skills
Quick apply
QA Assistant
GXO Logistics —Wellingborough
- £30,000 a year
- Quality control
- Data entry
- Annual leave
- Employee assistance programme
Senior Application Operations Engineer
FCDO Services —Hanslope
- £48,801 - £50,270 a year
- Full-time
- Azure
- SQL
- Analysis skills
- Annual leave
2d
QHSE & Facilities Coordinator
GXO Logistics —Northampton
- £28,000 a year
- Monday to Friday
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Annual leave
- Employee discount

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support engineer jobs near hanslope, bkm

2nd Line Support Technician

dbfb Ltd
Northampton

Quick apply

Job details

Full-time
£30,000 - £35,000 a year

Benefits

Company pension

Qualifications

Azure
GCSE
Microsoft Office
VoIP
Computer hardware
Phone etiquette
Communication skills
Active Directory
CompTIA A+
Time management

Full job description

What’s the role?

As a 2nd Line Support Technician, you will be integral to the daily support and maintenance of our clients' IT, telephony, and connectivity infrastructure. In this role, you'll provide essential technical support to end users, tackle complex issues across our technology portfolio, and enhance the effectiveness of our support-team.

This is a hybrid role, ideal for a driven IT professional ready to advance their career.

Key tasks:

BAU Ticket Management: Handle day-to-day business-as-usual (BAU) tickets.
Second-Line Technical Support: Deliver prompt, second-line technical assistance for end-user hardware and software issues.
Incident Diagnosis and Resolution: Tackle escalated IT incidents in collaboration with first-line support and vendors.
Hardware and Software Maintenance: Configure, and maintain computer hardware, software, and peripherals.
Network Troubleshooting: Manage network-related issues, including connectivity, access point, switches, routers, and configuration.
Telephony System Support: Resolve issues with VoIP systems and associated connectivity.
Audio-Visual System Support: Address problems in Teams Meeting Room environments and Content Management Systems (CMS).
First-Line Team Support: Assist first-line support through one-on-one mentoring in relation to 1st line ticket responsibilities.
Continuous Improvement: Stay current with industry trends and emerging technologies to enhance support initiatives.
Trend Spotting: Identify common query types and implement service improvements to pro-actively tackle these in conjunction with 3rd line team.
Achieve and maintain learning and certification paths in line with the business needs.
Basic configurations for BAU connectivity hardware, i.e. hardware and routers.
Rota based out of hours onsite event support will be required.
Occasional customer onsite support may be required.
Working hours are shift based on a rota (8:00-16:30 / 09:30-18:00)

What will you bring?

Competencies:

Customer-Focused: Committed to delivering responsive solutions to IT and telecom challenges.
Analytical Thinker: Skilled in troubleshooting and identifying solutions efficiently.
Customer-Focused Attitude: Dedicated to meeting and exceeding customer expectations.
Professional Communication: Engages third parties confidently and assures priority to accounts.
Effective Communicator: Friendly, confident phone manner and strong written communication skills.
Business-Savvy: Identifies opportunities for improvement with excellent time management.
Adaptable: Thrives in a fast-paced, evolving environment.
Detail-Oriented: Manages multiple queries simultaneously with strong attention to detail.
Self-Motivated: Displays a strong desire to learn and grow.

Experience:

Proven experience as a 2nd Line Support Technician/Engineer or comparable role, with consistent high performance.
Skilled in cloud, hardware, software, and network issue resolution.
Strong knowledge of Microsoft operating systems.
Experience with Active Directory, Group Policy, and related tasks.
Experience with VoIP systems, connectivity and AV is advantageous
Familiarity with the Microsoft suite, including Admin Centre, Azure, Entra ID and lntune

Qualifications:

GCSE Maths & English Language Grade 5 or above (or recognised equivalent qualification)
Relevant industry certifications (CompTIA A+ and Microsoft MS900, AZ900, MDI 00/I 01 /I 02 preferred)

What is in it for you?

A competitive salary
22 days holiday plus an extra day for your birthday, increasing to 25 days holiday in your 2nd year
Pension scheme
NHS Healthcare Top-Up Cash Plan (money back on everyday medical expenses)
Death in Service (3 x salary)
Discount scheme on entertainment/shopping/leisure activities
Personal development plan with dedicated self-development time
Industry recognised certified training will be supplied with a time matched model
Hybrid based working is available, subject to performance

Culture & environment:

We believe in working hard, supporting each other, and celebrating success. Collaboration, innovation, and a shared drive to make an impact define our culture. We encourage fresh thinking, value creativity, and always look for ways to improve.

Our fast-paced, dynamic team enjoys what we do and has fun along the way. If you want to be part of a company where your work is valued, your ideas matter, and your contributions make a difference, dbfb is the place for you.

All employees are measured on the following core standards:

Customer Focused
Accountable
Commercially Aware
Team Working/Collaboration
Innovative

To continuously develop and embed our commitment to our internal brand behaviour and culture we are looking for someone who will bring to the business some or all of the following strengths:

RESPONSIBILITY - People who are especially talented in the Responsibility theme take psychological ownership of what they say they will do. They are committed to stable values such as honesty and loyalty.
ACHIEVER - People who are especially talented in the Achiever theme have a great deal of stamina and work hard. They take great satisfaction from being busy and productive.
DEVELOPER - People who are especially talented in the Developer theme recognise and cultivate the potential in others. They spot the signs of each small improvement and derive satisfaction from these improvements.
ANALYTICAL - People who are especially talented in the Analytical theme search for reasons and causes. They can think about all the factors that might affect a situation.
RESTORATIVE - People who are especially talented in the Restorative theme are adept at dealing with problems. They are good at figuring out what is wrong and resolving it.

Quick apply

Refine Your Search

support engineer jobs in hanslope, bkm

2nd Line Support Technician

Microsoft 365 Migration Engineer

Technical Helpdesk

1st/2nd Line IT Support Engineer

Setting Out Engineer

1st line Support Engineer

Installation Engineer

Business Analyst

Applied AI Engineer – Prompting & Evaluation

Head of Operations

Cable Preparation Technician

Junior Production Controller (Chassis)

Business Support Officer

Service Support

Project Coordinator

Maintenance Manager

Senior Business System Support Engineer

QA Assistant

Senior Application Operations Engineer

QHSE & Facilities Coordinator

I want to receive the latest job alerts for support engineer in hanslope, bkm

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