Chief strategy Work, Jobs in Hardham, Wsx (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Chief Strategy Officer
Cranleigh School —Cranleigh
- Full-time
- Management
- IT
- School
Operations / Service Director
Telecom Acquisitions Ltd. —Horsham
- Up to £90,000 a year
- Full-time
- Continuous improvement
- AI
- Leadership
- Free parking
- Employee discount
Quick apply
Team Administrator / Coordinator
Sussex Partnership NHS Foundation Trust —Worthing
- £28,392 - £31,157 a year
- Full-time
- Oracle
- Computer literacy
- Organisational skills
8d
Lead Brand Strategist
Ancient + Brave —Lewes
- Full-time
- Analytics
- Employee assistance programme
- Employee discount
Senior People Partner
Tillo —Brighton and Hove
- Full-time
- Hybrid work
- Team management
- Human resources
- Budgeting
- Annual leave
11d
Head of RevOps
Tillo —Brighton and Hove
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- Team management
- Annual leave
Head of EU Marketing
Ancient + Brave —Lewes
- Full-time
- Spanish
- Team management
- Communication skills
- Employee assistance programme
- Employee discount
Police Constable - Cyber Crime Unit (SEROCU)
Thames Valley Police —Sussex
- Part-time
- Hybrid work
- Travel
Chief Finance Officer - Brighton & Redhill
The CFO Centre —Brighton
- Hybrid work
Quick apply
Chief Finance Officer - Guildford & Kingston Upon Thames
The CFO Centre —Guildford
- Hybrid work
Quick apply
Global Medical Communications Director
Rayner Intraocular Lenses —Worthing
- Full-time
- English
- Presentation skills
- Team management
- Referral programme
Public and Personal Safety Team Leader
Sussex Police —Lewes
- £41,487 - £45,765 a year
- Full-time
- Writing skills
- Research
- Continuous improvement
- Annual leave
- Employee discount
KSS Adult Secure Care Provider Collaborative Team Administrator
Sussex Partnership NHS Foundation Trust —Worthing
- £28,392 - £31,157 a year
- Full-time
- Management
- Customer service
- Annual leave
Fundraising Trustee
Disability Challengers —Guildford
- Full-time
- Communication skills
Data Visualisation Developer
Sussex Police —Lewes
- £35,772 - £39,276 a year
- Full-time
- Analysis skills
- Communication skills
- Analytics
- Annual leave
- Employee discount
14d
Head of Risk & Compliance
RSPCA —Horsham
- Full-time
- Hybrid work
- Google Suite
- Management
- Communication skills
Corporation Administrator
City of Portsmouth College —Portsmouth
- £12,362.09 - £12,713.62 a year
- Part-time
- English
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
14d
Detective Constable - Cyber Crime Unit (SEROCU)
Thames Valley Police —Sussex
- Part-time
- Hybrid work
- Travel
Manufacturing Quality Engineer
GKN Aerospace —East Cowes
- Continuous improvement
- Travel
- Manufacturing

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Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Operations management
Stakeholder collaboration
Coaching
Patient advocacy
Internal department liaison
Budget planning
Continuous improvement
Continuous improvement cycles oversight
Team management
Healthcare service transformation
Operational strategy development
Change leadership
Patient-centred care
Multidisciplinary collaboration
Financial management
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

chief strategy jobs in hardham, wsx

Sr.Dir,Patient Experience

Chief Strategy Officer

Operations / Service Director

Team Administrator / Coordinator

Lead Brand Strategist

Senior People Partner

Head of RevOps

Head of EU Marketing

Police Constable - Cyber Crime Unit (SEROCU)

Chief Finance Officer - Brighton & Redhill

Chief Finance Officer - Guildford & Kingston Upon Thames

Global Medical Communications Director

Public and Personal Safety Team Leader

KSS Adult Secure Care Provider Collaborative Team Administrator

Fundraising Trustee

Data Visualisation Developer

Head of Risk & Compliance

Corporation Administrator

Detective Constable - Cyber Crime Unit (SEROCU)

Manufacturing Quality Engineer

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