1st line support Work, Jobs in Hare Hatch, Brk (with Salaries)

Service Desk Analyst
Embrace IT Services Limited —Fleet
- From £25,420 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Free parking
- Flexitime
Quick apply
12d
1st Line Support
Leisure Employment Services —Hemel Hempstead
- Part-time
- Hybrid work
- AI
- Communication skills
- Employee discount
Quick apply
7h
IT Apprentice
Housing Solutions —Maidenhead
- £25,948 a year
- Full-time
- Computer literacy
- Travel
- SharePoint
- Annual leave
8d
1st Line Support Analyst
FluidOne —Camberley
- Continuous improvement
- Communication skills
- Employee assistance programme
Student Outcomes Officer
University of Reading —Reading
- £31,236 - £35,608 a year
- Full-time
- University
- Communication skills
- Annual leave
- Employee discount
1d
EMEA AML Officer
Invesco —Henley on Thames
- Full-time
- Hybrid work
- Spanish
- Organisational skills
- Annual leave
- Life insurance
Adult Learning Tutors - Surreywide
Surrey County Council —Guildford
- £26.26 - £30.57 an hour
- Part-time
- Spanish
- Computer literacy
- English
- Annual leave
- Language training provided
1st Line Service Desk Engineer
turn IT on —Princes Risborough
- £24,000 - £27,000 a year
- Full-time
- Communication skills
- School
- Annual leave
- Employee assistance programme
Quick apply
14d
Junior Product Development Scientist
pladis —High Wycombe
- Full-time
- Employee assistance programme
- Employee discount
Registration Support Officer
Surrey County Council —Guildford
- £31,659 a year
- Full-time
- Customer service
- Travel
- Computer skills
- Annual leave
- Employee assistance programme
4d
1st/2nd Line IT Support Engineer - Farnborough
Microbyte Solutions Ltd —Farnborough
- Full-time
- Google Suite
Quick apply
1st Line Engineer - Yateley
Arc —Yateley
- SharePoint
- Computer skills
Admin Assistant - The Ferns
The Kite Academy Trust —Farnborough
- £7,244 - £7,898 a year
- Part-time
- Computer literacy
- Administrative experience
- First Aid Certification
- Health & wellbeing programme
- Employee assistance programme
Quick apply
4d
French Language Assistant
Wellington College —Crowthorne
- Full-time
- Communication skills
- School
Team Administrator
Surrey County Council —Guildford
- From £28,546 a year
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Children's Residential Support Worker
Surrey County Council —Woking
- £31,659 - £33,952 a year
- Weekend availability
- Experience working with children
- Annual leave
- Employee assistance programme
Alternative Provision Placement Officer
Surrey County Council —Woking
- £38,090 a year
- Hybrid work
- Analysis skills
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
5h
Tech Support Analyst
5G Communications Ltd. —High Wycombe
- £18,000 - £25,000 a year
- Microsoft Outlook
Children's Residential Worker
Surrey County Council —Guildford
- £31,659 - £33,952 a year
- 12 hour shift
- Experience working with children
- Annual leave
- Employee assistance programme
HR Business Partner
Slough Borough Council —Slough
- £41,873 a year
- Full-time
- Hybrid work
- Human resources
- Annual leave
Quick apply

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1st line support jobs near hare hatch, brk

Service Desk Analyst

Embrace IT Services Limited
Fleet

Quick apply

Job details

Permanent | Full-time
From £25,420 a year
12 days ago

Benefits

Free parking
Casual dress
Flexitime
Company pension
On-site parking

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
TCP
ITIL Certification
Software troubleshooting
Customer service
User account provisioning
LAN
Ticket management
Microsoft Office Suite
Windows
Microsoft Office
Network infrastructure
User account management
Firewall
IT permissions management
Computer hardware
Ticket management systems
Technical support incident logging
Network support
Mac OS
IP networking
Customer support
Application support
Communication skills
Identity & access management

Full job description

Job Overview

We are seeking a dynamic and proactive 1st Line Service Desk Analyst to join our IT support team. In this vital role, you will be the first point of contact for end-users seeking technical assistance, ensuring swift resolution of IT issues and delivering exceptional customer service. Your energetic approach and technical expertise will help maintain seamless IT operations across the organization, supporting a variety of hardware, software, and network systems. This position offers an exciting opportunity to develop your skills in a fast-paced environment while making a tangible impact on daily business functions.

Responsibilities

Respond promptly to incoming support requests via phone, email, or ticketing systems.
Diagnose and resolve common technical issues related to desktop support, operating systems (Windows, macOS), and hardware components.
Assist users with software troubleshooting, including Microsoft Office applications and other enterprise tools.
Support network connectivity issues by troubleshooting computer networking problems such as LAN, VPN, DNS, TCP/IP, firewalls, and TCP connections.
Manage user accounts and permissions using Microsoft Office 365 and assist with password resets or account lockouts.
Escalate complex issues when necessary while maintaining clear communication with end-users.
Document all support interactions accurately in ticketing system.

Skills

Strong understanding of computer networking concepts including LAN, TCP/IP protocols, DNS, VPNs, and firewalls.
Proficiency in desktop support across multiple operating systems such as Windows (including Windows Server) and macOS.
Hands-on experience with Microsoft Office 365 and user account administration.
Knowledge of software troubleshooting techniques for common applications like Microsoft Office suite.
Familiarity with remote management tools for deploying updates or managing hardware/software assets.
Excellent communication skills to provide clear guidance and support to end-users of varying technical backgrounds.
Ability to analyze issues quickly using strong problem-solving skills while maintaining a positive attitude under pressure.

Qualifications / Experience (advantageous)

Microsoft Fundamentals
ITIL Foundation

Join us as a Service Desk Analyst and become a key player in delivering reliable IT support that empowers our organization’s success!

Pay: From £25,420.00 per year

Benefits:

Casual dress
Company pension
Flexitime
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

1st line support jobs in hare hatch, brk

Service Desk Analyst

1st Line Support

IT Apprentice

1st Line Support Analyst

Student Outcomes Officer

EMEA AML Officer

Adult Learning Tutors - Surreywide

1st Line Service Desk Engineer

Junior Product Development Scientist

Registration Support Officer

1st/2nd Line IT Support Engineer - Farnborough

1st Line Engineer - Yateley

Admin Assistant - The Ferns

French Language Assistant

Team Administrator

Children's Residential Support Worker

Alternative Provision Placement Officer

Tech Support Analyst

Children's Residential Worker

HR Business Partner

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