Hotel & accommodations guest services Work, Jobs in Hartlepool, Dur (with Salaries)

Waiting Staff
Bannatyne —Darlington
- £12.71 an hour
- Weekend availability
- Hospitality
- Bar
- Hotel
- Annual leave
- Employee assistance programme
4d
Wedding and Events Coordinator - full time
MERCURE —Washington
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
- Free parking
- Employee discount
Quick apply
Food & Beverage Supervisor - Live In
HandPickedHotels —Yarm
- From £14.30 an hour
- Weekend availability
- Hotel
- Free parking
- Employee assistance programme
9d
Client Services Coordinator
Heuvel —Newton Aycliffe
- From £14 an hour
- Part-time
- Analysis skills
- Financial services
- Communication skills
- Free parking
- Flexitime
Quick apply
Bar staff / 6513 - The Wild Boar, Houghton Le Spring
J D Wetherspoon plc —Houghton le Spring
- £12.81 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
4d
Hotel General Manager
The Auckland Project —Bishop Auckland
- £40,000 - £45,000 a year
- Weekend availability
- English
- Hotel
- Supervising experience
- Free parking
- Store discount
Quick apply
Hotel Senior General Manager
The Auckland Project —Bishop Auckland
- £40,000 - £45,000 a year
- Weekend availability
- English
- Hotel
- Supervising experience
- Free parking
- Store discount
Quick apply
Senior General Manager
The Auckland Project —Bishop Auckland
- £55,000 - £60,000 a year
- Weekend availability
- English
- Hotel
- In-person
- Free parking
- Store discount
Quick apply
Kitchen staff / 7942 - The Red Anchor, Stockton-on-Tees - JDW Franchise Site
J D Wetherspoon plc —Stockton-on-Tees
- £12.71 an hour
- Weekend availability
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
21h
Housekeeper/Cleaner
MA WEALTH LTD —Durham
- £12.21 - £17.72 an hour
- Part-time
- Customer service
- English
- Driving
- Free parking
Quick apply
Kitchen staff / 6261 - The Wicket Gate, Chester Le Street
J D Wetherspoon plc —Chester-le-Street
- £12.91 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
3d
Kitchen staff / 6513 - The Wild Boar, Houghton Le Spring
J D Wetherspoon plc —Houghton le Spring
- £12.91 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
4d
Kitchen staff / 6530 - Hat and Feathers, Seaham
J D Wetherspoon plc —Seaham
- £12.91 an hour
- Weekend availability
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
5d
Commis Chef - Live In
HandPickedHotels —Yarm
- £13 an hour
- Weekend availability
- Hotel
- IT
- Employee assistance programme
- Employee discount

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Based on your search for hotel & accommodations guest services

Customer Service Assistant - Reception
Coastdale Parks —Whitby
Handling guest enquiries and providing local information. Greeting and checking in guests with a warm and professional attitude. Week 4 – 16 hours per week.
£12.77 an hour
Quick apply
5d
Events Coordinator
Aysgarth Fall Hotel —Leyburn
Monitor enquiries, bookings and sales performance. Aysgarth Falls Hotel & Restaurant is looking for a passionate, organised and sales-driven *Events Coordinator…
£14 - £15 an hour
Quick apply
8d

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hotel & accommodations guest services jobs near hartlepool, dur

Waiting Staff

Bannatyne -
Darlington

Apply Now

Job details

Permanent
£12.71 an hour
4 days ago

Benefits

Annual leave
Employee assistance programme
Gym membership
Flexible schedule

Qualifications

Hospitality
IT
Food Hygiene Certificate
Communication skills

Full job description

Waiting Staff

Location

Darlington

Department:

Hotel

Job type:

Permanent

Salary:

£10,574

Job ref:

085893

Published:

4 days ago

Job Title : Waiting Staff (Hotel)
Hours : 16 hours per week
Rate of Pay : £12.71 ph
Location : Darlington Hotel

Join the team at Bannatyne Hotel as a Waiting Staff and deliver outstanding service in a stylish, welcoming environment. You'll be the friendly face our guests remember – taking orders, serving with a smile, and confidently recommending dishes, drinks, and desserts to enhance their experience.

If you're passionate about hospitality, enjoy working in a fast-paced team, and have a flair for upselling, we'd love to hear from you. Flexible hours, great development opportunities, and a supportive team await!

Our Perks:

B-Fed - complimentary lunch or breakfast.
Flexible schedule.
28 days annual leave increases with tenure.
Free gym membership.
Complimentary gym membership for another person (after 2 years service).
Discounted Spa Treatments - 30%
Discounted Spa Goods - 20% ELEMIS Products.
Discounted Meals and Beverages - 20% and 50% off accommodation at any other Bannatyne hotel.
Career & Personal Development training.
Mental Health, Well-Being and EAP Services.
Length of Service Awards.
Staff Awards and Bonuses.
Discounted entertainment and shopping.

A typical day in the life of a Waiting Staff:
Greet guests warmly and professionally, ensuring they are seated comfortably and promptly attended to.
Take accurate food and drink orders using the hotel’s ordering system and relay them efficiently to the kitchen or bar.
Serve food and beverages to guests in a timely, courteous, and professional manner.
Maintain excellent product knowledge of menus, daily specials, wine lists, and allergen information.
Ensure all tables are cleaned and reset quickly and efficiently for the next guests.
Handle guest queries or complaints promptly and professionally, escalating issues to the Restaurant Manager where needed.
Assist with the preparation, restocking, and cleaning of the restaurant or bar before, during, and after service.
Maintain cleanliness and hygiene standards in line with health and safety and food safety regulations.
Support colleagues and contribute positively to team morale and the overall guest experience.
Attend team meetings and training as required to continually improve service and performance.

What we are looking for:
Excellent communication and interpersonal skills.
A friendly, professional, and approachable manner.
High attention to detail with a strong focus on customer service.
Ability to work well under pressure and during busy periods.
A proactive team player with a willingness to learn and take initiative.
Confident in upselling and making personalised recommendations to guests.
Flexibility to work various shifts, including evenings, weekends, and holidays.
Knowledge of health and safety regulations, including COSHH, and a commitment to maintaining a safe working environment.

It would be desirable if you had previous experience in a customer-facing role, preferably within a restaurant or hotel environment. It would also be advantageous to hold a Food Hygiene Certificate (Level 1 or above), but not essential – training can be provided.

Why Bannatyne?
At Bannatyne, we are committed to developing our people. Waiting staff have opportunities to progress into senior front-of-house roles, supervisory positions, or cross-train in other hotel departments. You’ll be supported with on-the-job training, hospitality qualifications, and the chance to grow within a supportive, health-focused environment.

We offer competitive benefits, including complimentary club membership, wellness perks, and opportunities for career growth within a well-respected brand. Join us to be part of a forward-thinking team where your skills are valued, and your career can flourish.

Apply Now

Refine Your Search

hotel & accommodations guest services jobs in hartlepool, dur

Waiting Staff

Wedding and Events Coordinator - full time

Food & Beverage Supervisor - Live In

Client Services Coordinator

Bar staff / 6513 - The Wild Boar, Houghton Le Spring

Hotel General Manager

Hotel Senior General Manager

Senior General Manager

Kitchen staff / 7942 - The Red Anchor, Stockton-on-Tees - JDW Franchise Site

Housekeeper/Cleaner

Kitchen staff / 6261 - The Wicket Gate, Chester Le Street

Kitchen staff / 6513 - The Wild Boar, Houghton Le Spring

Kitchen staff / 6530 - Hat and Feathers, Seaham

Commis Chef - Live In

Related jobs to explore

I want to receive the latest job alerts for hotel & accommodations guest services in hartlepool, dur

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