Service desk engineer Work, Jobs in Hartlepool, Dur (with Salaries)

Senior Network Engineer
razorblue Careers —Stockton-on-Tees
- £48,000 - £53,000 a year
- Hybrid work
- English
- Computer networking
- Life insurance
- Referral programme
Quick apply
Service Desk Engineer
Waterstons —Durham
- £28,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Azure
- AWS
- IT
- Employee assistance programme
- Sick pay
VoIP & Network Infrastructure Engineer
LM Global Telecoms Ltd —Gateshead
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Travel
- Computer networking
- In-person
- Free parking
- Annual leave
Quick apply
7h
Customer Help Desk Co-ordinator
JLA —Sunderland
- £25,272 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
Service Desk Technician
Cubic Corporation —Stockton-on-Tees
- Full-time
8d
Service Desk Manager
Middlesbrough Council —Middlesbrough
- £45,091 - £47,181 a year
- Full-time
- Management
- Leadership
3d
Helpdesk Administrator
Rated Maintenance Ltd —Darlington
- From £26,420 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Free parking
Quick apply
11h
3rd Line Network Support Engineer
Aspire Technology Solutions —Gateshead
- From £40,000 a year
- Full-time
- Travel
- Mentoring
- Computer networking
- Free parking
- Annual leave
Quick apply
IT Apprentice
Primary Goal —Sunderland
- £7.55 an hour
- Full-time
- School
Quick apply
Plant Service Manager in the Construction Industry
Teward Bros Limited —Staindrop
- From £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
13h
Service Desk Consultant - 2nd Line (Infrastructure)
TSG —Gateshead
- £0.01 - £40,000.00 a year
- Azure
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Apprentice Admin/Office Manager
Mitie —Darlington
- £16,686.08 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
15h
Senior Service Desk Consultant - 3rd Line
TSG —Gateshead
- £0.01 - £45,000.00 a year
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Geotechnical or Geoenvironmental Consultant
Stantec —Newcastle upon Tyne
- Engineering
- Project management
- Construction experience
- Annual leave

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Based on your search for service desk engineer

Senior Network Engineer
razorblue Careers —Stockton-on-Tees
Full clean UK driving license. Hybrid working - After probation, split time evenly between office and home. Extensive experience with multi-vendor products is…
£48,000 - £53,000 a year
Quick apply
Service Desk Engineer
Waterstons —Durham
Keep customers clearly and proactively informed throughout the lifecycle of their tickets. EV car scheme (salary sacrifice).
£28,000 - £32,000 a year

I want to receive the latest job alerts for service desk engineer in hartlepool, dur

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Senior Network Engineer

razorblue Careers -
Stockton-on-Tees

Quick apply

Job details

£48,000 - £53,000 a year

Benefits

Cycle to work scheme
Private medical insurance
Paid volunteer time
Life insurance
Referral programme

Qualifications

Driving Licence
English
Firewall
ITIL
Splunk
BGP
Computer networking
Solarwinds
MPLS
Juniper

Full job description

razorblue role:

We are looking for a Senior Network Engineer to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass:

Resolving monitoring issues for our internal Infrastructure
Ensuring core networking and hosting platform are performing at optimal levels
Design, plan, and test networking platform projects, for maintenance, expansion, and upgrades
Ownership of delivering internal projects to a high standard
Escalation for the service desk of client issues they cannot resolve
Mentor non-senior engineers to develop skills and knowledge
Participation in our on-call rota for the Networks team

Our perfect candidate should have a wealth of knowledge spanning various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must!

Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively. Your friendly tech-savviness will truly shine here.

razorblue requirements:

We know its unrealistic to find someone who ticks all of these boxes (extra points if you do), which is why we seek those eager to develop over time through our development resources and peer learning. If this aligns with your own personal growth mindset, we would love you to apply.

Technical Skills:

Hold a Service Provider or Enterprise Network (Juniper/Cisco/etc) certification at the “Professional” level; Palo Alto Networks Certified Network Security Engineer or equivalent Next-Generation Firewall vendor certification (Desirable)
Working knowledge of the ITIL Framework.
Extensive experience with multi-vendor products is essential. Juniper, Cisco, and Palo Alto Networks experience is desirable.
Proven experience in planning and implementing networking projects.
Experience using monitoring systems such as SolarWinds, Nagios, Splunk etc.
Experience working with complex Wi-Fi deployments & Unified Communications
Experience working with BGP in an ISP environment.
Experience working in an MPLS environment.
Strong understanding of ticket systems and understanding priorities and SLAs

Essential Soft Skills

Effective communication
Methodical approach to diagnosis and documentation
Independent research; organisation and prioritisation
Full clean UK driving license
Excellent conversational fluency in English is required to clearly explain complex technical issues.

Continuous learning and development are central to our culture, and we heavily invest in elevating our people, not just hiring those already at an expert level.

razorblue gives:

Working for an IT partner isn’t for the faint hearted, it requires drive, passion for technology, collaboration, and a drive to innovate.

If you want to learn more about the IT domain as a whole or specialise in one particular area, you can do that here. We are not looking for the most qualified people, but people who have a true drive to learn and a passion for the technology sector. Our learning and development opportunities, paired with our teams drive for learning, resulted in 34 promotions being granted in 2022.

We operate a hybrid working policy across most roles and often get asked why we haven’t made the decision to go fully remote… For us, natural learning opportunities are invaluable and office working enables this and has also inspired our collective culture of teamwork.

Our other benefits include:

Base salary of £48,000-£53,000 per annum depending on skills and knowledge
Hybrid working - After probation, split time evenly between office and home
Flexible working to suit your work life fit
25 days holidays per annum + public holidays + the ability to purchase 10 more
Your birthday off (Obviously!)
£2000 Referral Scheme Bonus – if you know any other techies that want to join us
Enhanced maternity, paternity, adoption + Baby bonus (Family is important to us)
Fully funded training and accreditations to expand your skillset
Two paid charity volunteering days per year
Discounted Broadband (Necessity)
Life insurance
Private Health Insurance with Vitality Health
Quarterly team social fund
Cycle to Work scheme
Gear up with the latest tech toys through our partnership with Currys
Cruise around in an eco-friendly electric car with our EV Scheme

We're committed to creating an inclusive and accessible recruitment process. Please don't hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process. We're here to support you.

Agencies/Recruiters Please Note:

To maintain an efficient and direct application process, we ask that recruitment agencies refrain from contacting us regarding our vacancies. We encourage individual candidates to apply directly through our website, as it enables us to manage our hiring process more effectively. Razorblue does not accept unsolicited speculative CVs.

We take no liability for fees or commissions if hiring someone who applied directly or was sourced through other means. Any emailed disclaimers indicating otherwise will not supersede this policy. Candidates must be submitted only in response to specific requisitions from our talent acquisition team.

Your cooperation in this matter is greatly appreciated and contributes to our efforts in finding the best possible fit for our team. Rest assured; we'll reach out if we ever need assistance from agencies. Thanks for understanding!

Quick apply

Refine Your Search

service desk engineer jobs in hartlepool, dur

Senior Network Engineer

Service Desk Engineer

VoIP & Network Infrastructure Engineer

Customer Help Desk Co-ordinator

Service Desk Technician

Service Desk Manager

Helpdesk Administrator

3rd Line Network Support Engineer

IT Apprentice

Plant Service Manager in the Construction Industry

Service Desk Consultant - 2nd Line (Infrastructure)

Apprentice Admin/Office Manager

Senior Service Desk Consultant - 3rd Line

Geotechnical or Geoenvironmental Consultant

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