Customer service advisor Work, Jobs in Harwich, Ess (with Salaries)

Customer Service Advisor
East Suffolk Council —Woodbridge
- £25,583 - £28,142 a year
- Full-time
- Hybrid work
- Office experience
- Free parking
- Employee discount
9d
Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Customer Service & Sales Specialist
Floral Image Ipswich and Norwich —Ipswich
- £26,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
Quick apply
Customer Service Specialist (iGaming online)
Onyx Gaming —Colchester
- From £25,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
Customer Service Coordinator
Samskip Multimodal B.V —Ipswich
- £25,000 - £27,500 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- Communication skills
- Free parking
Quick apply
2d
Customer Service Advisor
IPRS Health —Claydon
- £26,436 a year
- 8 hour shift
- Hybrid work
- Customer service
- Microsoft Office
- Data entry
- Free parking
- Annual leave
Quick apply
3d
Customer Services Coordinator
Samskip —Ipswich
- Hybrid work
- English
- Microsoft Office
- Driving
- Free parking
6d
Customer Service/Sales Administrator
CupsDirect —Colchester
- £14 - £15 an hour
- Part-time
- Sales
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
5d
Customer Representative - Ipswich
Nationwide Building Society —Ipswich
- From £26,500 a year
- Temporary
- Customer service
- Banking
2d
Customer Service Assistant
Huws Gray Group —Colchester
- Sales
- Customer service
- IT
- Annual leave
- Employee discount
12d
Casual Guest Service Agent
B&B Hotels —Ipswich
- £12.71 an hour
- Hospitality
- Customer service
- Hotel
Quick apply
Customer Service Agent
Prolog Fulfilment —Sudbury
- £12.71 an hour
- Full-time
- English
- Microsoft Office
- IT
Quick apply
Customer Services Advisor
Halfords —Colchester
- £11.05 - £12.91 an hour
- Part-time
- Sales
- Customer service
- Employee assistance programme
- Employee discount
10d
Customer Service Coordinator - Part Time
PPG —Stowmarket
- Part-time
- Customer service
- Microsoft Office
- IT
Quick apply
Customer Service Assistant - Retail
ESS Compass —Wattisham
- £12.76 an hour
- Communication skills

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Customer Service Advisor
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Customer Service Advisor

East Suffolk Council -
Woodbridge

Apply Now

Job details

Full-time
£25,583 - £28,142 a year
9 days ago

Benefits

Free parking
Company pension
Employee discount

Qualifications

NVQ
Office experience

Full job description

East Suffolk Council, East Suffolk House, Melton, Woodbridge and Riverside, Lowestoft

£25,583 - £28,142 per annum FTE

Band 2/3 (SCP 5 to 11)

37 hours per week

Permanent

East Suffolk Council is an exciting place to work and a great place to make a real difference to people’s lives, delivering vital services to a quarter of a million people across East Suffolk. We currently have exciting new opportunities to join the East Suffolk Council's Customer Service Team as a Customer Service Advisor.

We are looking for four enthusiastic Customer Service Advisors to join the Customer Services team. You will join a highly skilled and committed team of professionals delivering the Council’s Customer Contact Service, offering a first-class customer experience, and maximising value for money.

You will provide exceptional, consistent, and holistic customer service by acting as an advocate for our customers, meeting their expectations with empathy, and promptly resolving their enquiry at the first point of contact. Commitment to the teams Cultural Values will play a key part in the role in working to these values.

The Customer Service team operates from several locations across the district on a flexible, hybrid working model consisting of both office and home working. Please note that the operational needs of the business will determine where the successful applicant will work on a rota basis. During the training programme most of the time the successful applicants will be office based, if you wish to discuss how that might impact your working arrangements if you were the successful candidate, please contact the recruiting manager listed at the bottom of this advert.

You will need:

Experience of working in a busy office environment and dealing with customers at all levels in a friendly and courteous manner is essential. You should also be IT competent with the ability to work well both as part of a team and using your own initiative. Knowledge of the services East Suffolk Council provides is advantageous however, full training will be provided to the successful applicants.

A minimum of four GCSEs at Grade A*- C / 4 - 9 (including English and Mathematics), or equivalent, are required for this post. An NVQ Level 2 Customer Services qualification would also be advantageous.

Why work for us?

East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council, take a look at our video and hear why our employees think it is such a great place to work.

Here are some of the main benefits:

Great opportunities for training and development

Generous leave entitlement (equivalent to 24 days a year, increasing to 30 days after 5 years’ service, plus bank holidays)

Local government pension scheme

Free car parking (for when you are working in the office)

Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.

Please see our benefits brochure for further information.

Most of our teams are working in an agile way, with a mixture of home and office working, depending on individual preferences and service requirements. If you wish to discuss how that might impact your working arrangements if you were the successful candidate, please contact the recruiting manager listed at the bottom of this advert.

For an informal discussion regarding this post, please contact Daniel Chapman on 01502 523611.

Closing date: 11.59pm, Sunday 9th August 2026

Interview date: Week Commencing 17th August 2026

How to apply

Step 1 - Read the advert and the Job Description and Person Specification

Step 2 - Complete the Supporting Statement template. Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).

Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

For more information, check out the How to Apply section of our Career Site.

East Suffolk Council is an exciting place to work and a great place to make a real difference to people’s lives, delivering vital services to a quarter of a million people across East Suffolk.

We hugely value our staff and know that in order for us to remain successful, it is essential for us to recognise talented employees, developing and retaining them within the organisation. We are therefore committed to investing in our staff and providing first-class support to ensure a positive culture and rewarding careers.

To find out more about why we are so proud of East Suffolk Council and to hear why our employees think it is such a great place to work, take a look at our video. https://www.youtube.com/watch?v=TSWedQksWt0

Apply Now

Refine Your Search

customer service advisor jobs in harwich, ess

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