Claims advisor Work, Jobs in Hawkhurst, Ken (with Salaries)

Claims Advisor Property Damage
Hastings Direct —Bexhill
- From £28,800 a year
- Full-time
- Hybrid work
- Phone etiquette
- Communication skills
- Negotiation
- Life insurance
- Referral programme
3d
Claims Advisor
The AA —Royal Tunbridge Wells
- £24,890 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Accommodation Support Service (SASS) Housing First Tenancy Support Worker
Seaview Project —Hastings
- £23,400 a year
- In-person
Quick apply
2d
Trainee Insurance Advisor
NFU Mutual Agency —Royal Tunbridge Wells
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Employee discount
Internal Recruiter
BJF Group —Maidstone
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Customer Sales Advisor
Halfords —Ashford
- £11.28 - £13.14 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme

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Claims Advisor Property Damage
Hastings Direct —Bexhill
You will manage both inbound and outbound calls guiding customers through liability queries with professionalism, clarity and care.
From £28,800 a year
3d
QHSE Advisor – Facilities Management Rail
OCS Group —London
To give credibility to the role by actively building effective working relationships with customers and key stakeholders.
Quick apply
9d

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Claims Advisor Property Damage

Hastings Direct -
Bexhill

Apply Now

Job details

Full-time
From £28,800 a year
3 days ago

Benefits

Cycle to work scheme
Company pension
Tech scheme
Life insurance
Referral programme

Qualifications

Phone etiquette
Communication skills
Negotiation

Full job description

Third Party Property Damage (TPPD) Handler

Ready to make an impact? Join our vibrant Third Party Property Damage team as a Claims Advisor and be at the heart of resolving complex cases, supporting customers, and driving positive outcomes every day.

Working Hours/ Shift Patterns: You will work 37.5 hours per week on a Monday to Friday 09:00 – 17:30.

Training: The core training lasts for the first 4 weeks of your role and is completed virtually.

Our approach to Hybrid Working: With hybrid working, you have more flexibility, as you usually only have to visit our office once a week and work remotely for the rest of the time. You can always opt to work from the office more frequently if that suits you better. When we organise training and events you may be required to attend in person for the duration.

Salary: The starting salary is £28,800 plus benefits.

Location: Our fantastic Bexhill office, which is next to the seafront, and only a short walk from Collington station.

Your Role: As a Third-Party Property Damage Claims Handler, you’ll play a crucial role in our claims team, responsible for investigating and resolving third-party property damage claims. You’ll utilize your expertise in liability assessments and negotiations to ensure fair and accurate settlements while maintaining excellent customer service.

What we're looking for in a TPPD Handler

Great communication skills- Clear and confident phone manner, ability to write professional emails and letters.

Time management- Managing multiple claims and deadlines effectively

Problem solving skills-Ability to assess claims and resolve issues efficiently

Organisation skills- Keeping claims up to date and managing workload efficiently.

Adaptability- handling changes in procedures or systems smoothly

Negotiation Skills- Resolve disputes and achieve settlements effectively.

Empathy & Active Listening Skills-Handle sensitive conversations with customers who may be distressed.

What will you be doing?

You will manage both inbound and outbound calls guiding customers through liability queries with professionalism, clarity and care

Liaise with external parties, such as claimants, solicitors, and other insurance companies, to negotiate and settle claims.

Analyse policy documentation to determine coverage and applicability.

Evaluate liability and quantum to determine accurate settlement amounts.

Manage a caseload of claims while ensuring adherence to company guidelines and regulatory standards.

Collaborate with internal teams to gather insights and share knowledge for continuous improvement.

Keep accurate and up-to-date records of claims activities using the company’s systems.

Ability to overcome customer objections and drive a positive resolution through excellent communication skills (questioning and listening)

Computer Skills: You will confidently use computer systems to record, track and manage liability cases with accuracy and efficiency

What we offer:
Join us and you’ll find a different way of doing things. We call it the 4Cs. So, we focus on getting it right for our colleagues, customers, company and community.

As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. That includes initial in-house training on our products and systems, as well as taking live calls alongside an experienced colleague, and regular, on-going training tailored to your individual needs. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. And the chance to develop your career across our business, with opportunities for secondments, or to become a coach.

Benefits you’ll receive:

Up to 5% annual discretionary Bonus

Hybrid working (1 day per week in the office with the option to do more depending on your preference)

A fantastic open plan modern office

We promote a relaxed, friendly & diverse working environment

'Harrys’ - a great onsite restaurant, with a wide range of choice at breakfast and lunchtime & an on-site Costa coffee

25 days holiday and bank holidays equivalent (plus buy and sell up to 5 days)

Pension match up to 10% of your salary

Life insurance (4 x base salary)

Discounted Hasting Direct products

Discounts & cashback with well-known retailers

Tech scheme, cycle to work, health assessments, and skin check - on completion of probation

Refer a friend scheme - earn £500 for every friend you refer

We will provide you will all the tech that you need! Including a brand-new Microsoft Surface laptop

As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. For this position, we’re regrettably unable to accept applications through the Disability Confident Scheme (DCS) due to the extremely high volumes of applications we receive. However, what we put in place for these positions instead in order to remove barriers is an opportunity for all candidates to complete first stage assessments, in the form of some online exercises, which we can also provide adjustments for on a case-by-case basis. For more information on the DCS, please visit our inclusive business page on our careers site.

If you require any reasonable adjustments to be made throughout the assessment process you should contact the recruitment team at [email protected] prior to starting any assessments, in order that adjustments can be considered.

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.

Job posting end date:

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Refine Your Search

claims advisor jobs in hawkhurst, ken

Claims Advisor Property Damage

Claims Advisor

Accommodation Support Service (SASS) Housing First Tenancy Support Worker

Trainee Insurance Advisor

Internal Recruiter

Customer Sales Advisor

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