1st line support Work, Jobs in Heath, Dby (with Salaries)

1st Line Support Engineer
SBK Computers —Chesterfield
- From £28,089 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Free parking
- Employee discount
Quick apply
5d
Project Worker
YWCA Yorkshire —Mexborough
- £27,755 - £28,641 a year
- Full-time
- Care experience
- Recruiting
- Computer skills
- Health & wellbeing programme
- Annual leave
Quick apply
5d
1st Line Support Analyst
Debenhams Group —Tinsley
- Full-time
- Customer service
- Communication skills
Quick apply
4d
Service Desk Analyst
Lithia UK —Nottingham
- Microsoft Word
- Annual leave
- Employee discount
Quick apply
Desktop Support Engineer
Glo-networks Ltd —Derby
- £25,000 - £35,000 a year
- Full-time
- Remote
- Maintenance
- Work from home
Quick apply
IT Support Technician
Elevate Technology Group —Chesterfield
- £27,000 - £32,000 a year
- Azure
- Windows
Domestic Abuse Referral and Assessment Worker
NIDAS —Rainworth
- £25,628 a year
- Part-time
- Experience working with children
- Bachelor's degree
- Communication skills
- Health & wellbeing programme
- Flexitime
Quick apply
10d
Operations Crew
Legends Global (Europe) —Derby
- Weekend availability
- Communication skills
Quick apply
7d
Care Assistant Doncaster Evenings 3-10pm
Visiting Angels South Yorkshire —Doncaster
- From £13.50 an hour
- Part-time
- In-person
- Care plans
- Communication skills
- Paid training
- Health & wellbeing programme
Quick apply
9d
1st-2nd Line IT Support Engineer
ITM Power PLC —Sheffield
- Full-time
- Microsoft Outlook
- Writing skills
- Windows
- Free parking
- Employee assistance programme
Quick apply
Cleaner in Charge
Greenwood Academies Trust —Mansfield
- Part-time
- Cleaning
- School
- Free parking
- Annual leave
ICT Technician
Redhill Academy Trust —Arnold
- £21,904.27 - £26,141.85 a year
- School
- Annual leave
- Employee assistance programme
Cleaner in Charge
The Bramble Academy —Mansfield
- £5,816 - £5,907 a year
- Part-time
- Cleaning
- School
- Free parking
- Annual leave
Caretaker
Tinsley Meadows Primary Academy —Sheffield
- £26,402 - £28,598 a year
- Part-time
- Maintenance
- Supervising experience
- First Aid Certification
Quick apply
Part time Admin Assistant
St Joseph's Catholic Voluntary Academy —Matlock
- £10,115 - £10,436 a year
- Part-time
- Customer service
- Administrative experience
- Organisational skills
- Employee assistance programme
IT Apprentice
Redhill Academy Trust —Nottingham
- £8.00 - £12.71 an hour
- School
- Annual leave
- Employee assistance programme
7d
Junior Application Developer - (3-month fixed term contract)
Potter Clarkson —Nottingham
- Full-time
- Hybrid work
- Azure
- Computer Science
- Engineering
Quick apply
Mental Health Peer Support Worker
RAW People CIC —Rotherham
- £26,227.50 a year
- Full-time
- Experience working with children
- Travel
- Mentoring
Quick apply
2d
Operations Coordinator
The Workforce Development Trust —Sheffield
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
11d
Production manager - Fabrication
1st Fabs Ltd —Newark-on-Trent
- £40,000 - £50,000 a year
- Full-time
- Management
- ERP systems
- Continuous improvement
Quick apply

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1st Line Support Engineer

SBK Computers
Chesterfield

Quick apply

Job details

Permanent | Full-time
From £28,089 a year
5 days ago

Benefits

Free parking
Company pension
Company events
Employee discount
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Customer service call handling
Cloud infrastructure
Azure
Hardware repair
Incident queue management
Ticket management
Case record updates
Microsoft Office Suite
Windows
Technical support
Microsoft Office
Network infrastructure
Computer hardware
Ticket management systems
Technical support incident logging
Network support
Customer support
VMWare
Customer interaction
IT incident logging
Application support
Incident log maintenance
Communication skills
Microsoft Azure
Active Directory

Full job description

We are looking to develop our current team with the addition of a passionate 1st Line Technical Support Engineer who is keen to learn and grow with the business. As a 1st line technical support engineer, you will be responsible for providing remote support for IT infrastructure, cloud hosting & telecoms networks.

You will be working with over 150 different clients varying from SMB to SME sizes, to resolve or escalate their technical issues in a prompt and professional manner as well as building and repairing PC’s, laptops and printers and other workshop duties. It will be a role working between workshop and helpdesk. Full training and support will be provided.

If you have a passion for IT and looking to bring new ideas to the team this could be the role for you.

Key responsibilities will include:

· Answering the technical line to support our clients as the first point of contact.

· Provide remote and telephone support for client networks and applications.

· Responsible for handling support of ticket requests which relate to all technology including; workstations, servers, printers, networks, and vendor specific hardware and software.

· Updating the help desk ticketing system, ensuring the calls are logged and all notes, progress and actions have been added promptly and accurately.

· Prioritise tickets based on impact to keep efficient progress.

· Work to the contracted SLA’s and liaise with 3rd parties as required, escalating within the helpdesk team were necessary.

· Building PC’s

· Pre delivery setup of laptops

· Repairing PC’s, laptops and printers

· Dealing with third parties to arrange external repairs and tracking documentation

· Stock control of components and cables

· Pre delivery preparation of servers / infrastructure equipment

· Updating asset register for customers new equipment before delivery.

· Keeping up to date with any training and learning logs.

· Dealing with deliveries and receipting them into stock

· Dealing with software issues e.g. installation and upgrade

Skills and Experience:

· 1-2 Years prior experience within a technical support focused role.

· Active Directory Administration

· Office 365 & Azure support and management.

· Windows 10,11 Operating systems.

· Microsoft Office 365 apps.

· Virtualisation (Hyper-V, VMware)

· Basic Routing and switching knowledge.

· Knowledge with backup vendor software such as Veeam, StorageCraft.

· Basic Telephony systems Knowledge.

· Current MS-10X or MD-10x certifications preferred but not essential.

Good communication skills
Proactive and eager to learn
Good knowledge of IT Systems and Support
Professional and Courteous
Comfortable with all aspects of customer service (face to face, phone and email)

Hours & Benefits

· Monday to Friday 8AM - 5PM

· 30 minutes of lunch daily

· 20 days holiday entitlement (plus bank holidays)

· Free onsite parking with EV charging points

· Air conditioned modern offices

· Training opportunities

Job Types: Full-time, Permanent

Pay: From £28,089.00 per year

Benefits:

Company events
Company pension
Employee discount
Free parking
On-site parking

Application question(s):

Are you within 10 Miles of our Office in Chesterfield

Experience:

Technical support: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

1st line support jobs in heath, dby

1st Line Support Engineer

Project Worker

1st Line Support Analyst

Service Desk Analyst

Desktop Support Engineer

IT Support Technician

Domestic Abuse Referral and Assessment Worker

Operations Crew

Care Assistant Doncaster Evenings 3-10pm

1st-2nd Line IT Support Engineer

Cleaner in Charge

ICT Technician

Cleaner in Charge

Caretaker

Part time Admin Assistant

IT Apprentice

Junior Application Developer - (3-month fixed term contract)

Mental Health Peer Support Worker

Operations Coordinator

Production manager - Fabrication

I want to receive the latest job alerts for 1st line support in heath, dby

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