Area support officer Work, Jobs in Hellingly, Esx (with Salaries)

Controller / Planner
EMED Group —Hailsham
- £13.71 an hour
- Weekend availability
- Nursing home
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
14d
Retail Area Support Officer
OCS Group —Eastbourne
- £13.10 an hour
- Weekend availability
- Customer service
- Travel
- Conflict management
Quick apply
Lifestyle & Wellness Co-ordinator
Bupa —Haywards Heath
- £12.80 - £13.80 an hour
- Part-time
- Budgeting
- Employee discount
- Gym membership
Quick apply
Fraud Investigator
Department for Work and Pensions —Eastbourne
- £32,137 a year
- Overtime
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
1d
Resource Officer
East Sussex County Council —Uckfield
- Hybrid work
- Annual leave
6d
Police Constable Degree Apprenticeship
Sussex Police —Sussex
- Full-time
- Annual leave
Television Licence Field Officer
Capita —Brighton
- £31,650 a year
- Weekend availability
- Computer literacy
- Communication skills
- Flexible schedule
Firearms and Explosives Registration Officer
Sussex Police —Lewes
- £28,914 - £30,897 a year
- Full-time
- Computer skills
- Communication skills
- Annual leave
- Employee discount
10d
Prisoner Escort & Custody Driver
Serco Plc —Burgess Hill
- £2,400 - £31,063 a year
- Overtime
- Conflict management
- Communication skills
- Paid training
- Employee assistance programme
Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Information Governance Officer
Lewes District Council and Eastbourne Borough Council —Eastbourne
- £27,671 - £29,514 a year
- Full-time
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
8d
Area Relief Officer
OCS Group —Lewes
- £13.53 an hour
- Overtime
- Customer service
- Communication skills
Quick apply
10d
Housing Support Recovery Worker
Change Grow Live —Eastbourne
- £28,557.79 - £32,802.41 a year
- Employee discount
- Referral programme
2d
Wellbeing and Engagement Officer (Part-Time)
Study Group —Brighton
- £21,216 a year
- Part-time
- Bachelor's degree
- No degree
- Front desk
7d
Operations Manager
Natural Health Co —Royal Tunbridge Wells
- £34,000 - £38,000 a year
- Part-time
- Google Suite
- Writing skills
- Team management
- Health & wellbeing programme
- Employee discount
Quick apply
Contract Manager
Pinnacle Group —Brighton
- £42,000 - £45,000 a year
- Monday to Friday
- Analysis skills
- Continuous improvement
- Team management
- Annual leave
- Employee assistance programme
Quick apply
13d
Head of Housing Operations
Southdown —Lewes
- £66,683 a year
- Hybrid work
- Continuous improvement
- Budgeting
- Leadership
- Annual leave
23h
Police Constable - Cyber Crime Unit (SEROCU)
Thames Valley Police —Sussex
- Part-time
- Hybrid work
- Travel
Sustainability and Engagement Officer
Sussex Community NHS Foundation Trust —Brighton
- £32,073 - £39,043 a year
- Part-time
- Hybrid work
- Social media management
11d
Company Manager
Brighton People's Theatre —Brighton and Hove
- £35,000 a year
- Part-time
- Management
- Research
- Human resources
- Annual leave
Quick apply

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area support officer jobs near hellingly, esx

Controller / Planner

EMED Group -
Hailsham

Quick apply

Job details

Full-time
£13.71 an hour
14 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Referral programme
Sick pay

Qualifications

Customer service call handling
Resource allocation planning
Stakeholder collaboration
Transport schedule optimization
Customer service
Delivery scheduling
Stakeholder liaison
Route planning
Logistics
Internal department liaison
Organisational skills
Customer interaction
Patient record updating
Transport scheduling
Communication skills

Full job description

Controller/Planner

Central Ops – Hailsham

We have a fantastic opportunity for a Controller/Planner to join our team based in Hailsham.

We are looking for organised, analytical individuals with a passion for route planning and logistics. As a Controller/Planner, you will plan and control a high-volume, time-critical transport operation, scheduling booked journeys to meet time-bound KPIs (including on-time arrivals, turnaround/collection times and timely return home).

The role involves efficiently managing Patient Transport Service (PTS) resources to meet the needs of booked patient journeys, allocating patients to the appropriate vehicle type and the appropriately skilled crew (based on mobility/clinical and safety requirements), as well as collaborating with hospital staff and departments to optimise vehicle and staff utilisation and protect KPI performance throughout the day.

This is a Full time, permanent position. This role is based in-person from our office in Hailsham, working 37.5 hours per week. Hours between 6am and 11pm on a rolling rota with weekends included. Please only apply if you can work these shifts and hours.

£13.71 per hour

Some of the benefits can you expect:

Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
Company sick pay covering full salary for 20 days after 2 years’ service.
24/7 online/telephone GP Consultation and access to prescriptions.
2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
Hospital cash plan benefits with sickness protection scheme.
Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
Access to mental health consultations.
Access to physiotherapy consultations.
Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
Financial guidance re retirement planning, tax savings and state benefits.
Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
Refer a Friend recruitment incentive scheme with financial rewards.
The EMED foundation, to provide support to colleagues and our local communities.
Pension Scheme.
Blue Light Card.
Uniform provided.
EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.

Main Duties

Check and plan daily and future bookings within the Cleric controlling system, ensuring resourcing is correct and all sub-contractor, taxi and volunteers are informed where applicable and that each journey is scheduled within contracted time windows.
The main focus of the role will be the dispatch and management of the operational crews to ensure timely and efficient collection and delivery of patients between destinations and achieving contractual targets including on-time arrivals for appointments and return journeys within agreed times. You will match demand to capacity in real time, allocating the right vehicle and the right crew skill mix to each patient journey.
Maintain accurate and up to date patient records. Ensure good housekeeping within the main operating system.
Maintaining and enhancing the performance and quality of service offered to patients and customers.
Dealing promptly, professionally, and efficiently with all internal and external telephone calls received, taking appropriate action using your own initiative where required.
Liaising and monitoring EMED Staff and outsourced companies professionally, and efficiently.
Liaising with other agencies such as Hospital Liaison Officers GPs, Nursing Homes, Hospital Clinics and Wards.
Maintain end-to-end journey flow across all control areas through effective liaison with colleagues and site stakeholders, prioritising work and resolving urgent issues as they arise (e.g. late running, cancellations, vehicle issues and capacity constraints), using dynamic re-planning, rapid reallocation of resources and escalation in line with local procedures to minimise KPI impact.

Successful candidates will have

Experience of working in a regulated, complex, time-critical operational environment.
Desirable experience of working in logistics, control, route planning or analytical roles.
Desirable experience working to time-critical KPIs/service level targets and using operational systems to monitor performance, prioritise work and take corrective action.
Effective communication and interpersonal skills gained from experience of dealing with customers or members of the public.
Commitment to delivering a high-quality, customer-focused service.
Excellent communication skills, both written and verbal, with proven ability to engage at all levels within an organisation.
Strong problem-solving skills.
Meticulous attention to detail.
Excellent organisational skills with proven ability to multi-task and prioritise as required.
Ability to stay calm under pressure and use initiative.

Our Values

Collaborative – we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.
Agile – We listen, learn and adapt to improve the business, each other, and ourselves.
Reliable – We do what we say we will do, we take responsibility and we behave with integrity.
Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.

About Us

EMED Group is an established healthcare logistics provider that enables access to health and social care through our four specialist divisions. We are one of the largest health and care partners to the NHS with 4,000 colleagues across over 60 bases UK-wide.

EMED Group is committed to pro-actively improving the wellbeing of our communities by providing access to vital health and social care services across the UK.

Quick apply

Refine Your Search

area support officer jobs in hellingly, esx

Controller / Planner

Retail Area Support Officer

Lifestyle & Wellness Co-ordinator

Fraud Investigator

Resource Officer

Police Constable Degree Apprenticeship

Television Licence Field Officer

Firearms and Explosives Registration Officer

Prisoner Escort & Custody Driver

Sr.Dir,Patient Experience

Information Governance Officer

Area Relief Officer

Housing Support Recovery Worker

Wellbeing and Engagement Officer (Part-Time)

Operations Manager

Contract Manager

Head of Housing Operations

Police Constable - Cyber Crime Unit (SEROCU)

Sustainability and Engagement Officer

Company Manager

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