Marketing & administration assistant Work, Jobs in Hereford, Hef (with Salaries)

Marketing & Administration Assistant
Certainly Wood —Hereford
- £25,000 - £26,000 a year
- Full-time
- Microsoft Word
- CRM software
- Social media management
Quick apply
2d
Office Support & Marketing Administrator
CleanMy Ltd —Hereford
- From £22,308 a year
- Part-time
- English
- In-person
- Marketing
- Free parking
- Employee discount
Quick apply
3d
Social Media & Office Administrator
Cotswold Grange Country Park, Sovereign Parks —Twyning
- Up to £12.80 an hour
- Part-time
- CRM software
- Social media management
- Organisational skills
- Free parking
Quick apply

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Marketing & Administration Assistant
Certainly Wood —Hereford
Answer incoming calls and emails, dealing with customer enquiries, orders and general queries promptly and courteously. Process customer orders and payments.
£25,000 - £26,000 a year
Quick apply
2d
Office Support & Marketing Administrator
CleanMy Ltd —Hereford
Helping customers with product and order enquiries. You'll work across different areas of the business, supporting our sales and marketing teams as well as…
From £22,308 a year
Quick apply
3d

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marketing & administration assistant jobs near hereford, hef

Marketing & Administration Assistant

Certainly Wood -
Hereford

Quick apply

Job details

Full-time
£25,000 - £26,000 a year
2 days ago

Benefits

Company pension
Private medical insurance

Qualifications

Microsoft Word
CRM software
Email marketing
Customer service call handling
Web analytics
Marketing campaign planning
Inbound customer enquiry call handling
Social media post scheduling
Social media management
Search Engine Optimisation (SEO)
Delivery scheduling
Administrative support experience
Performance reporting in digital marketing
Microsoft Office Suite
E-commerce
Canva
SEO
Content marketing
Instagram social media management
Social media content performance review
Customer support
Customer interaction
Multi-channel digital marketing campaigns
Communication skills

Full job description

Certainly Wood supplies quality kiln-dried firewood, kindling and fuel products across three Shopify websites. We're a small, friendly business and we're looking for an organised, proactive Marketing & Administration Assistant to help keep day-to-day operations running smoothly while supporting our marketing across social media and our websites.

This is a varied, hands-on role combining office administration with marketing support. You'll be the first point of contact for customers, keep our records and orders in good order, and help bring our brand to life - reporting to our E-commerce Manager. It's a great opportunity for someone who enjoys variety, likes to get stuck in, and wants to grow their skills across both marketing and business administration.

What You'll Be Doing

Marketing

Update and maintain content across our three Shopify websites, including product listings, pricing, seasonal offers and news, keeping information consistent between sites.
Plan, create and schedule content for social media channels (Facebook, Instagram and LinkedIn), including photos and short videos of products, deliveries and behind-the-scenes activity.
Write and send customer email newsletters and promotional campaigns.
Support seasonal marketing campaigns from planning through to delivery.
Monitor and respond to reviews and enquiries.
Assist with product listings across our ecommerce websites and any marketplace platforms (e.g. Amazon, eBay), keeping descriptions, images and pricing accurate and up to date.
Help track and compare basic performance across the three websites (e.g. orders, enquiries, traffic) and flag anything that needs attention.
Help coordinate local advertising, print materials, flyers and attendance at events.
Keep track of basic marketing performance (e.g. social media engagement, website enquiries) and report back on what's working.

Administration

Answer incoming calls and emails, dealing with customer enquiries, orders and general queries promptly and courteously.
Process customer orders and payments.
Maintain accurate customer and order records in the company system/CRM, keeping data consistent across the different websites.
Support delivery scheduling, liaising with drivers and customers to confirm dates and resolve issues.
Support the wider team with ad hoc administrative tasks as the business requires.

What We're Looking For

Essential

Strong written and verbal communication skills, with a friendly, professional telephone manner.
Confident using Microsoft Office (Word, Excel, Outlook) and comfortable learning new systems.
Practical experience using social media platforms.
Well organised, with good attention to detail and the ability to manage multiple tasks at once.
A proactive, can-do attitude and willingness to get involved across different areas of the business.
Able to work reliably from the office on a full-time basis.

Desirable

Experience using Shopify, or a similar ecommerce platform, to manage products, orders and content.
Experience with design tools such as Canva.
Experience with marketplace platforms (e.g. Amazon, eBay).
Basic understanding of SEO and website analytics (e.g. Google Analytics).
Previous experience in a marketing, customer service or administrative role.

What We Offer

A welcoming and supportive working environment.
Private health insurance after your first 12 months of employment.
28 days holiday a year (including bank holidays), plus an additional day off for your birthday.
Company pension.
A friendly, small-business environment with the opportunity to shape how marketing and admin are run as the company grows.

How to Apply

To apply, please send your CV and a short covering letter to [email protected].

Pay: £25,000.00-£26,000.00 per year

Work Location: In person

Quick apply

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