Technical support Work, Jobs in High Wycombe, Bkm (with Salaries)

Technical Support Executive
Origin —High Wycombe
- £27,000 - £29,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
- Employee assistance programme
- Employee discount
Technical Support Manager
Buckinghamshire New University —High Wycombe
- £38,784 - £43,482 a year
- Weekend availability
- Hybrid work
- University
- No degree
- Training & development
- Employee discount
22h
Systems Development & IT Support – Graduate Position/Intern
Faith Associates —High Wycombe
- Google Suite
- Social media management
- Microsoft Office
Technical Business Support Officer
ODS —Oxford
- £40,900 - £41,939 a year
- Full-time
- Travel
- Organisational skills
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
7d
First Line IT Support
5G Communications Ltd. —High Wycombe
- £21,000 - £24,000 a year
- Full-time
- Computer literacy
- Maintenance
- English
Tech Support Analyst
5G Communications Ltd. —High Wycombe
- £18,000 - £25,000 a year
- Microsoft Outlook
Junior Support Engineer
Netbuilder —Farnborough
- Up to £30,000 a year
- Full-time
- Azure
- No experience needed
- Windows
Quick apply
Technical Support Engineer (US hours)
proventeq —Reading
- Hybrid work
- Databases
- Travel
- SharePoint
Technical Support Specialist
GN Group —Bicester
- Full-time
- CRM software
Application Support Analyst
Elevate Technology Group —Gerrards Cross
- £35,000 - £40,000 a year
- SQL
- Communication skills
2nd Line Technical Analyst (Out of Hours - Nights/Weekends)
Focus Group —Borehamwood
- £35,000 - £40,000 a year
- Weekend availability
- Azure
- SharePoint
- Employee assistance programme
Quick apply
Technical Support Administrator
The Rank Group —Maidenhead
- Full-time
- Organisational skills
- Communication skills
Quick apply
1d
IT Support Assistant
Viewpoint Videos Ltd —Thame
- £27,000 - £29,000 a year
- Weekend availability
- CRM software
- Google Suite
- Computer literacy
- Free parking
Quick apply
13d
First Line Technical Support Engineer (Shift Patterns)
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Full-time
- English
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
Team Lead, Technical Support
Seequent —Reading
- Remote
- Computer literacy
- English
- Continuous improvement
Senior Technical Support Engineer
Water Technologies - Elga —Stokenchurch
- Full-time
- Hybrid work
- Engineering
- Data analysis skills
- Travel
- Annual leave
- Employee discount
Quick apply
1st/2nd Line IT Support Engineer - Farnborough
Microbyte Solutions Ltd —Farnborough
- Full-time
- Google Suite
Quick apply
Technical Support Engineer
Aspen Technology —Reading
- Engineering
- English
- Master's degree
IT Support Technician
Techex —Bracknell
- Full-time
- Microsoft Outlook
- Computer networking
- In-person
- Work from home
Quick apply
3d
Field Support Specialist
FOODHUB —Milton Keynes
- £34,258 a year
- Weekend availability
- Customer service
- Travel
- POS
- Employee assistance programme
- Gym membership
Quick apply
7d

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technical support jobs near high wycombe, bkm

Technical Support Executive

Origin -
High Wycombe

Apply Now

Job details

Full-time
£27,000 - £29,000 a year

Benefits

Cycle to work scheme
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Life insurance

Qualifications

Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Microsoft Office Suite
Technical support
Analysis skills
Continuous improvement
Customer support
Customer interaction
Root cause analysis
Communication skills
Analytics

Full job description

Vacancy No

VN489

Employment Type

Full Time

Salary Range

GBP 27000 - GBP 29000 Per Annum

Location City

High Wycombe

Department

Technical Support

Job Details

As a Technical Support Executive, you'll play a key role in supporting our Partner Services team by providing expert technical guidance and assistance for customer enquiries, as well as offering dedicated support for key accounts. Using your product knowledge, you'll diagnose issues, provide practical solutions, and help customers get the very best from our products.

You'll also help identify trends in product performance, investigate recurring technical issues, and work closely with internal teams to understand root causes and implement long-term improvements that enhance both product quality and the customer experience. In addition to technical support, you'll process customer orders, respond to telephone enquiries, and deliver outstanding customer service every step of the way.

While the role is primarily office-based, you'll also spend time working alongside our on-site technicians, giving you the opportunity to develop hands-on technical knowledge and gain a deeper understanding of our products, systems, and processes. This combination of office and practical experience makes it an ideal role for someone looking to grow their technical expertise and build a rewarding career.

Shift Pattern: Monday to Friday, 7am to 4pm

What you will be doing:

Provide technical support and guidance to customers, partners, and internal teams.
Manage and resolve customer enquiries in a professional and timely manner.
Support key accounts with technical advice and issue resolution.
Investigate product and manufacturing issues to determine root causes.
Identify recurring trends and recommend improvements or corrective actions.
Process customer orders accurately and efficiently.
Answer and manage incoming telephone calls and email enquiries.
Work closely with on-site technicians to enhance technical expertise.
Maintain accurate records of customer interactions and technical cases.
Contribute to delivering a high standard of customer satisfaction.

Who you are:

Strong customer service and communication skills.
Technical aptitude with the ability to understand and explain product functionality.
Problem-solving and analytical skills.
Ability to prioritise and manage multiple tasks effectively.
Proficiency in Microsoft Office and related business systems.
Experience in a technical support, customer service, or partner support environment is desirable.
A proactive approach to learning and continuous improvement.

What Origin can offer you:

Medicash Health Cover: Affordable plans with great benefits for you and your family
24/7 Virtual GP: See a doctor anytime, anywhere - flexible on-demand support whenever you need it
Christmas Shutdown: The whole company takes a break - no stress, just festive time off
Gym & Retail Discounts: Save big on fitness and shopping, just for being part of Origin
Long Service Awards: We celebrate your milestones and honour your commitment
Group Life Insurance: Peace of mind for you, support for your loved ones
Cycle to Work: Get a new bike - stay fit, save money, go green
Scottish Widows Pension: Build financial security for life after work, focus on today while we help you prepare for tomorrow
Wycombe Wanderers Box Access: Enjoy select matches in style - bring family and friends and soak it in
Employee Assistance Programme - free confidential support for life's challenges
Career Development: Access to training and funding to help you grow professionally
CSR initiatives: Get involved in supporting our nominated charities and making a positive impact int he local community
Social events: Enjoy team building events, including our summer gatherings and festive Christmas party

Apply Now

Refine Your Search

technical support jobs in high wycombe, bkm

Technical Support Executive

Technical Support Manager

Systems Development & IT Support – Graduate Position/Intern

Technical Business Support Officer

First Line IT Support

Tech Support Analyst

Junior Support Engineer

Technical Support Engineer (US hours)

Technical Support Specialist

Application Support Analyst

2nd Line Technical Analyst (Out of Hours - Nights/Weekends)

Technical Support Administrator

IT Support Assistant

First Line Technical Support Engineer (Shift Patterns)

Team Lead, Technical Support

Senior Technical Support Engineer

1st/2nd Line IT Support Engineer - Farnborough

Technical Support Engineer

IT Support Technician

Field Support Specialist

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