Senior manager, marketing operations & lifecycle Work, Jobs in Highgate, Gtl (with Salaries)

Customer Service Manager
International Workplace Group plc —Brentwood
- Up to £40,000 a year
- Full-time
- Customer service
- Team management
- In-person
Senior Marketing Operations Manager
universityoflondon —London
- From £51,525 a year
- Hybrid work
- University
10d
Marketing Operations & Enablement Senior Executive/Manager
Lane Clark & Peacock —London
- Hybrid work
- Analysis skills
- Continuous improvement
- Agile
- Annual leave
- Employee discount
Senior Product Manager
GoCardless —London
- £100,000 - £150,000 a year
- Analysis skills
- Analytics
Senior Marketing Operations Manager
University of London —London
- From £51,525 a year
- Full-time
- Hybrid work
- University
10d
Senior Transformation Manager
Formula 1 —London
- Full-time
- PMP
- Analysis skills
- Bachelor's degree
- Store discount
- Annual leave
6d
Senior PMO Manager
CyrusOne —London
- Full-time
9d
Senior Customer Operations Manager
tiney —London
- Hybrid work
- Data analysis skills
- AI
- Annual leave
- Work from home
Senior Delivery Manager
Synapri —South East London
- Up to £95,000 a year
- PMP
- Team management
- Agile
Senior Marketing Operations Manager, EMEA
Verkada —London
- Continuous improvement
- In-person
- AI
- Annual leave
9d
Senior Manager, Marketing Analytics & Operations
JustPark —London
- Hybrid work
- Marketing
- Analytics
- Free parking
Quick apply
Senior Manager - Service & Operations, Studio+
EY —London
Senior Operations Manager - Soft FM
Equans —London
- Full-time
- Customer service
- University
- Continuous improvement
- Annual leave
- Employee assistance programme
Senior Marketing Manager, Global Partnerships
Preferred Travel Group —London
- Hybrid work
- Data analysis skills
- English
- Hotel
Quick apply
13d
Strategic Marketing Senior Manager
Boston Consulting Group —London
- Full-time
- Microsoft Powerpoint
- Presentation skills
- Bachelor's degree
Senior Product Manager
Venatrix —London
- £90,000 - £100,000 a year
- Full-time
- Hybrid work
Quick apply
Senior CRM & Lifecycle Marketing Manager
Laundryheap —London
- Full-time
- Hybrid work
- Team management
Quick apply
International Strategy & Operations Senior Manager, Commerce
Whatnot —London
- £131,000 - £175,000 a year
- Full-time
- Remote
- SQL
- Analysis skills
- Communication skills
- Work from home
Strategy & Operations Senior Manager
Preply —London
- Full-time
- Hybrid work
- Management
- Research
- Communication skills
Quick apply
3d
Senior Operations Manager
Prevail —London
- Full-time
- Hybrid work
- Business development
- Continuous improvement
- Team management
- Employee assistance programme
- Gym membership
Quick apply

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Customer Service Manager

International Workplace Group plc -
Brentwood

Apply Now

Job details

Permanent | Full-time
Up to £40,000 a year

Qualifications

Customer service
Upselling
Team management
Guest services

Full job description

Location City:

Brentwood
Country:

United Kingdom
Location Type:

On-site
Contract Type:

Permanent
Employee Type:

Full Time
Vacancy Reference:

51833

Customer Services Manager

(Total Compensation including bonus, commission & benefits: Up to £40,000)

This position sits at the heart of our growing global organisation, you will be responsible for all aspects of your centre’s performance. We’ll give you the autonomy and resource to manage your centre as though it’s your own business. You will have a wide range of responsibilities including:

Being responsible for managing anything and everything on site.
Rising to every challenge and solving problems.
Giving tours to prospective customers.
Upselling to existing customers.
Above all, looking after our customers so well that each becomes a brand ambassador – for you, your team and IWG.

What we can do for you

You’re reading the right advert if you’re looking for:

a fun, challenging and rewarding career.
great induction training and excellent ongoing learning and development.
fantastic promotion prospects.
generous, achievable incentives and sociable hours.
access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing.

About you

Ideally, you’ll have some experience of delivering against targets when leading a small, close-knit team. You may have run a flexible workspace centre before, or else a store, restaurant or any site with a high degree of customer focus. Alongside your customer service and commercial skills, what matters most is that you’ve got the right mindset: passion, drive, ownership and resilience.

Passion: looking after our diverse prospects, customers and guests is at the heart of what we do, so you must bring your passion and positivity to work every day.
Drive: your own and your team’s collective drive for success means you’ll only relax once you’ve delivered the results you’re looking for.
Resilience: a relentless focus on business priorities, regardless of any obstacles placed in front of you.

Above all, you’ll be key to ensuring all our customers only ever receive a truly world-class service.

And your sense of ownership means you’ll continuously ensure the quality of service and the workspace are as good as they possibly can be.

About IWG

With almost 4,000 tech-enabled, sustainable and inspiring centres across the world, we’re already four times the scale of our nearest competitor – and we’re continuing to grow.

With 80% of the Fortune 500 already among our customers, and plans to expand to 30,000+ centres over the next decade, we’re uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow.

We know we can only succeed if we give all our people every opportunity to shine. That’s why so many of our most senior leaders started their careers in our centres.

We’re also proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral.

So don’t hesitate. Apply today – and let’s work together to help millions of people have a great day at work.

Apply Now

Refine Your Search

senior manager, marketing operations & lifecycle jobs in highgate, gtl

Customer Service Manager

Senior Marketing Operations Manager

Marketing Operations & Enablement Senior Executive/Manager

Senior Product Manager

Senior Marketing Operations Manager

Senior Transformation Manager

Senior PMO Manager

Senior Customer Operations Manager

Senior Delivery Manager

Senior Marketing Operations Manager, EMEA

Senior Manager, Marketing Analytics & Operations

Senior Manager - Service & Operations, Studio+

Senior Operations Manager - Soft FM

Senior Marketing Manager, Global Partnerships

Strategic Marketing Senior Manager

Senior Product Manager

Senior CRM & Lifecycle Marketing Manager

International Strategy & Operations Senior Manager, Commerce

Strategy & Operations Senior Manager

Senior Operations Manager

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