Operator Work, Jobs in Hillington, Glg (with Salaries)

Nightshift Operator
City Facilities Management (UK) —Glasgow
- Full-time
- Communication skills
Technical Bureau Operator (Weekends) - Glasgow
City Facilities Management (UK) —Glasgow
- £10,574.41 a year
- Overtime
- Computer literacy
- Computer skills
- Communication skills
General Operative / Driver
City Building (Glasgow) LLP —Glasgow
- £32,911 a year
- Temporary
- Organisational skills
- Construction experience
- Communication skills
- Annual leave
8d
Production Operator
Highland Spring Group —Lennoxtown
- £31,231 a year
- Full-time
- Continuous improvement
Quick apply
Operator
TRADEBE —Glasgow
- £26,276.21 a year
- Microsoft Word
- Customer service
- Computer literacy
- Employee discount
Production Operator
Contract Bottlers Glasgow —Glasgow
- £26,500 a year
- Full-time
- Maintenance
- Assembly
- Quality control
- Sick pay
Quick apply
12d
Nightshift Machine Operator
NWH Group —Glasgow
- £16 an hour
- Overtime
4d
Technical Controller (Control Room Technical Operator/Maintenance Controller)
Strathclyde Partnership for Transport —Govan
- £41,892 - £45,848 a year
- Computer literacy
- Engineering
- Computer skills
- Employee assistance programme
10d
Assembly Operator
Restructa Ltd —Irvine
- £13.61 an hour
- Full-time
- Assembly
- In-person
- Manufacturing
Quick apply
Process Operator - Fixed Term Contract
DEVRO —Moodiesburn
- From £34,931.33 a year
- 12 hour shift
- Computer literacy
- Continuous improvement
- Quality control
- Free parking
Quick apply
3d
Incident Customer Service Operator - Glasgow
City Facilities Management (UK) —Glasgow
- £25,603 a year
- Full-time
- Administrative experience
- Communication skills
- Free parking
- Annual leave
One Stop Shop Operator FTC - Glasgow Head Office
City Facilities Management (UK) —Glasgow
- £24,969 a year
- Full-time
- Computer literacy
- Data entry
- Communication skills
- Employee assistance programme
- Employee discount
Freight Forwarding Operator
Unsworth —Scotland
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
General Service Operator
First Bus —Dumbarton
- £13.51 an hour
- Full-time
- Free parking
- Annual leave
2d
Mobile Merchandiser/Service Operator - Glasgow
Selecta —Glasgow
- £30,092 a year
- Full-time
- Customer service
- Training & development
- Sick pay
Quick apply
General Operative
VolkerWessels —Glasgow
- Civil engineering
- Construction experience
- Annual leave
- Employee assistance programme
2d
Machine Operator
Simpac —Glasgow
- £27,123 - £31,200 a year
- Overtime
- Power tools
- In-person
- Hand tools
Quick apply
Production Operator
Moulded Foams —Glasgow
- £26,561.60 - £27,601.60 a year
- 8 hour shift
- Maths
- Quality control
- In-person
- Free parking
Quick apply
12d
Plant Operator
Flannery Plant Hire —Glasgow
Production Operator
Andersen Caledonia —Bellshill
- £13.45 an hour
- Temporary
- No experience needed
- Assembly
- Power tools
- Flexitime
- Flexible schedule
Quick apply

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Nightshift Operator

City Facilities Management (UK) -
Glasgow

Apply Now

Job details

Full-time

Qualifications

Customer service call handling
Inbound customer enquiry call handling
CAFM software
Stakeholder liaison
Incident queue management
Facilities management
Incident identification
Ticket management
Incident documentation
Incident reporting preparation
Shift management
Dispatching
Building management systems
Ticket management systems
Technical support incident logging
Customer interaction
Outbound calling
Incident log maintenance
Communication skills

Full job description

Nighshift Operator

38 hours per week - 7am-7pm

Job Function:

To answer inbound calls and make outbound calls in a professional manner

Monitor and manage jobs and calls with a high focus on response times and operational performance

Support with ad hoc admin duties such as work order updates, integration issues and dashboard reporting reporting

Principal Accountabilities

Act as the first point of contact for all FM-related service requests, incidents, and enquiries received during nightshift hours
Log, categorise and prioritise jobs accurately within the CAFM/helpdesk system in accordance with agreed service levels
Monitor and manage reactive maintenance requests, ensuring urgent and emergency issues are escalated promptly to the appropriate contractor or on-call manager
Coordinate out-of-hours contractor activities, including dispatching engineers and tracking attendance and completion
Maintain effective communication with clients, site teams, contractors, and management regarding ongoing incidents and service requests
Monitor critical building and alarm systems, responding appropriately to alerts, faults, and emergency situations
Ensure compliance with service level agreements (SLAs) by monitoring response and resolution times and taking corrective action where necessary
Provide regular incident updates and shift handovers, ensuring continuity of service between shifts
Produce and maintain accurate records, including job updates, incident logs, escalation records, and operational reports
Identify recurring issues and service trends, escalating concerns and improvement opportunities to management
Deliver excellent customer service while maintaining professionalism and responsiveness during all interactions
Ensure adherence to health and safety procedures, company policies, and client-specific requirements at all times
Conduct routine overnight monitoring and housekeeping admin activities to ensure system integrity and operational readiness for the day shift

Experience, Skills & Abilities

Previous experience of Helpdesk/call centre
Previous experience of leading a shift is desired but not essential
Previous nightshift experience is desired, but not essential
Strong PC literacy, with experience using FM & telephony systems
Strong communication skills, both written and verbal
Strong results focus
Effective problem-solving and decision-making
Able to motivate self and others
Flexible approach to working hours

Apply Now

Refine Your Search

operator jobs in hillington, glg

Nightshift Operator

Technical Bureau Operator (Weekends) - Glasgow

General Operative / Driver

Production Operator

Operator

Production Operator

Nightshift Machine Operator

Technical Controller (Control Room Technical Operator/Maintenance Controller)

Assembly Operator

Process Operator - Fixed Term Contract

Incident Customer Service Operator - Glasgow

One Stop Shop Operator FTC - Glasgow Head Office

Freight Forwarding Operator

General Service Operator

Mobile Merchandiser/Service Operator - Glasgow

General Operative

Machine Operator

Production Operator

Plant Operator

Production Operator

I want to receive the latest job alerts for operator in hillington, glg

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