Clinical support administrator/receptionist Work, Jobs in Hitchin, Hrt (with Salaries)

Receptionist/Administration
Castle Medical Group —Luton
- From £12.71 an hour
- Full-time
- Databases
- Front desk
- Cleaning
- Employee discount
Quick apply
22h
Clinical Administrator
Willow |Tree Family Doctors —London
- £28,041 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Team Administrator
Hertfordshire Partnership NHS Foundation Trust —Hemel Hempstead
- £27,106 - £28,850 a year
- Full-time
- Microsoft Word
- Administrative experience
- Driving
5d
Clinical Support Administrator/Medical Secretary
PrimaryCareCareers —Ampthill
- £24,800 - £25,300 a year
- Administrative experience
- Front desk
- IT
Medical Receptionist/Administrator
Garston Medical Centre —Watford
- From £12.71 an hour
- Part-time
- GP surgery experience
- Organisational skills
- Front desk
- Annual leave
Quick apply
Clinical Support Administrator/Receptionist
PrimaryCareCareers —Ampthill
- £24,710 - £25,140 a year
- Front desk
- IT
- Communication skills
Receptionist
PrimaryCareCareers —Bedford
- £13.22 an hour
- Computer literacy
- Front desk
- Computer skills
13d
Medical Receptionist & Practice Coordinator
Ben Cohen Osteopathy —Epping
- £13.75 - £14.20 an hour
- Full-time
- Computer literacy
- GP surgery experience
- Travel
- Employee discount
Quick apply
Receptionist and Administrator
Medicus Health Partners —Enfield
- £12.71 an hour
- Part-time
- Administrative experience
- Data entry
- Organisational skills
- Store discount
- Health & wellbeing programme
Quick apply
6d

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Quick apply
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clinical support administrator/receptionist jobs near hitchin, hrt

Receptionist/Administration

Castle Medical Group -
Luton

Quick apply

Job details

Full-time
From £12.71 an hour
22 hours ago

Benefits

Company pension
Employee discount
On-site parking

Qualifications

Collaborate with healthcare professionals
Customer service call handling
Inbound customer enquiry call handling
Clinical record keeping
Closing procedures
Updating electronic health records
Updating electronic care records
Patient appointment coordination
Scanning
Complaint handling
Patient service
Databases
Appointment booking and call handling
Opening procedures
Electronic patient record systems
Front desk
Cleaning
Typing
Patient record updating
Managing patient records
Communication skills
Dictation typing

Full job description

Castle Medical Group
JOB TITLE: RECEPTIONIST/ADMINISTRATOR

Hours:

8am -6.30pm 4days a week

1-6.30pm Monday-Friday

10-6.30pm Monday-Friday

The candidate needs to be able to work till 6.30pm to cover business needs

The role will be spilt across all practice sites

Castle Medical Practice LU1 3AG (main site)

And

Churchfield Medical Centre LU2 9SB (Branch Site)

Job Summary

Receive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient, and effective way. Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. To support the medical secretary/Admin team in undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Core to the role is the responsibility of all private letters, medical reports and supplying medical records to patients. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS). Read coding and summarising of patient records, to assist to record all new pregnancy’s, book all baby and mother postnatal checks, Childhood and adulthood immunisations, Run required reports and submit claims

Primary Responsibilities

The following are the core responsibilities. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

Reception:

Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice.
Deal with all general enquiries, explain procedures and make new and follow-up appointments.
Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non disruptive manner.
Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
Give out signed prescriptions or token numbers– ensuring that the name and address is checked. If paper prescription given mark in patients records collected and who by Take money and issue receipt for any payment taken for, Private treatment, letters, or forms.
Give to patient any form or letter that has been prepared for them ensuring payment has been received.
Prepare samples and log ready for collection by courier.
Ensure reception is always clean and tidy and daily cleaning is carried out and sheet sign.
Report incidents, compliments and complaints and deal with them in line with Practice guidelines.

Administration:-

Answer incoming phone calls, transferring calls or dealing with the callers request appropriately.
Deal with dashboard request
Processing of prescription requests
Actioning of Admin Tasks/Letters
Processing of patients online request / Email
Processing all incoming mail
Any task as requested by Partners/Practice Manager/Deputy Practice Manager/ Operational manager or team leader.

Secondary Responsibilities

In addition to the primary responsibilities, to support medical secretary team.

a. Typing letters, dictation, reports and associated documentation as required.

b. Liaising with external agencies such as solicitors, hospitals and community services, ensuring referrals are processed efficiently.

c. Manage all enquires in an effective manner.

d. Maintain an accurate database.

e. Scanning of patient related documentation and attaching scanned documents to patient’s healthcare records

f. Input data into the patient’s healthcare records as necessary.

g. Process referrals using the electronic referral system (ERS)

h. Assist with private work and letter requests.

i. Process requests for information i.e., SAR, insurance / solicitor’s letters and DVLA forms,

j. Read code data and summarise notes on Clinical system.

k. Assist to record all new pregnancy’s,

l. Assist to book all baby and mother postnatal checks.

m. Assist to book all Childhood and adulthood immunisations.

n. Run required reports and submit required claims as requested. o. Submit monthly PPA claim.

p. Carry out system searches as requested.

q. Maintain a clean, tidy, effective working area at all times.

r. Support all clinical staff with general administrative tasks as requested.

s. Complete opening and closing procedures in accordance with the duty rota

NO SMOKING POLICY

The Practice operates a smoke free policy which means that smoking is not allowed anywhere on Practice sites including buildings

Job Type: Full-time

Pay: From £12.71 per hour

Benefits:

Company pension
Employee discount
On-site parking

Work Location: In person

Quick apply

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