Passenger service Work, Jobs in Hounslow, Eng (with Salaries)

LHR Airport Concierge Agent vacancy (Full Time and Part Time Hours
DiamondAir International Ltd —London
- From £14.11 an hour
- Part-time
- Customer service
- Analysis skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
1d
Lounge Host
Qantas Premium Lounge London —Hounslow
- £19.09 an hour
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
8d
Customer Services Officer
Singapore Airlines Ltd. —Middlesex
- £24,000 - £27,000 a year
- Weekend availability
- Customer service
- In-person
- Life insurance
Quick apply
11d
International Passenger Survey Interviewer - Heathrow
Office for National Statistics —London Heathrow Airport
- £18,937 a year
- 8 hour shift
- Customer service
- Presentation skills
- Communication skills
6d
Passenger Assistant - School Runs (SW, SM, KT, CR & TW Areas)
Station Cars 02083307000 —Richmond
- From £140 a week
- Part-time
- Working with children
- Care plans
- Communication skills
Quick apply
2d
Customer Service Officer
East Midlands Railway —London
- £26,661.87 - £29,624.30 a year
- Weekend availability
- Travel
10d
Taxi Dispatcher
City Pro Transport Car Ltd —Hounslow
- From £25,000 a year
- Full-time
- English
- Analysis skills
- Bachelor's degree
Quick apply
6d
Area Service Manager - Passenger Cars
BYD Europe —Hounslow
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Engineering
Kitchen Porter
ISS Facility Services —Isleworth
- £14.51 an hour
- Weekend availability
- Customer service
- Communication skills
VIP Meet & Greet Services Agent - London St Pancras International Railway Station
WELL'COM RAIL —London
- From £2,300 a month
- Weekend availability
- Hospitality
- Customer service
- English
Quick apply
Security Officer
Bardwood —Hounslow
- £15 an hour
- Full-time
- Customer service
- Communication skills
Quick apply
Customer Service Agent
Singapore Airlines —Gatwick Airport
- £24,000 - £26,000 a year
- Weekend availability
- Customer service
- In-person
- Life insurance
Quick apply
13d
Service Advisor
Riverside Consultancy —London
- Up to £36,000 a year
- Full-time
- Customer service
- Health & wellbeing programme
- Annual leave
Quick apply
7d
Survey Interviewer - Heathrow
Civil Aviation Authority —London Heathrow Airport
- £11,868 - £25,000 a year
- Part-time
- Customer service
- English
- Presentation skills
- Free parking
- Employee discount
3d
Service Advisor
Rygor Auto —Heathrow
- Up to £36,000 a year
- Full-time
- Customer service
- Health & wellbeing programme
- Annual leave
Executive Chauffeur
Executive Travel Services Ltd —Hayes
- From £18 an hour
- Weekend availability
- Heavy lifting
- Maintenance
- Driving
- Employee discount
Quick apply
4d
Catering Assistant
ISS Facility Services —London
- £14.80 an hour
- Monday to Friday
- School
Rail Security and Trolley Operative
Wilson James —Heathrow
- £13.85 an hour
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Witness and Case Review Officer
British Transport Police —London
- £34,717.36 a year
- Weekend availability
- Hybrid work
- AI
- Communication skills
- Negotiation
- Annual leave
- Gym membership
Quick apply
3d
Rail Operator 2
South Western Railway —Battersea
- £25,650 - £30,000 a year
- Overtime
- IT
- Employee discount
11d

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passenger service jobs near hounslow, eng

LHR Airport Concierge Agent vacancy (Full Time and Part Time Hours

DiamondAir International Ltd
London

Quick apply

Job details

Part-time | Full-time
From £14.11 an hour
1 day ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Company events
Employee discount
Bereavement leave
On-site parking

Qualifications

Customer service
GCSE
Analysis skills
Communication skills
Negotiation
Time management

Full job description

Position: Airport Concierge Agent (LHR)

Location: Heathrow Airport

Salary:£14:11 per hour

Effective Date:

Contract Type: Temporary/Permanent

Reporting to: Shift Coordinator

Closing date:

________________________________________________________________________________________

The Organisation

DiamondAir International is the world’s leading provider of luxury Meet & Assist services, with over 30 years of experience in the industry. Our expertise and exponential growth have allowed us to be a pioneer in service development and a leading exemplary operation on the ground. We continuously develop our services with the latest technologies to ensure they can be provided in the most efficient way possible. A premium travel services provider to over 600 airports across the world, providing travel solutions across the globe to our clients in the air or on the train. Whether it's kerbside pickup you are looking for or exclusive VIP travel DiamondAir has supported a diverse B2B and B2C audience for more than 30 years to ensure their travel is seamless and hassle-free.

Duties include carrying out all meet & assist services under the brand of Airport Concierge. You will be required to assist unaccompanied minors, VIPs, and a variety of passengers at London Heathrow Airport.

Main Responsibilities:

· To ensure all Airport Concierge services are carried out with maximum efficiency and in line with company protocols & Client service level agreements.

· To demonstrate discretion and professionalism when assisting high-profile Clients and representing the Airport Concierge brand.

· To develop and build strong networks and maintain effective working relationships with airline & airport stakeholders. This includes exercising a high degree of negotiation skills to maximise stakeholder cooperation to accede to our customer's requirements.

· To work within the parameters of the working standards SLA for Airport Agents and to deliver excellent customer service consistently.

· To deal with disruption and irregularities with confidence and composure.

· To assist the customer services team with any investigatory queries relating to service complaints.

· To ensure you have in-depth knowledge of the airport environment and product knowledge.

· To ensure company & client information remains strictly confidential.

· To liaise closely with Co-Ordinators/Team Leaders and co-workers to ensure team effectiveness and a positive working environment.

· To ensure company presentation standards are always adhered to.

· To troubleshoot and assist in resolving issues which may occur during services.

· To ensure all flight reports are completed and submitted accurately & efficiently.

· To escalate any foreseeable service issues to your Co-Ordinator/Team Leader at the earliest opportunity.

· To always show professional courtesy and respect to all fellow co-workers

· Above duties performed while remaining compliant with the company’s policies and guidelines

Position Requirements:

· Excellent written and verbal communication skills.

· Ability to effectively follow policies & procedures.

· Effective time management, organisation, planning, and self-management

· Self-motivated, attention-to-detail, problem-solving/initiative, eager to learn and develop.

· Must be extremely reliable, punctual, and flexible, able to cover shifts.

· Candidates are subject to a 5-year full referencing check and an enhanced criminal record check to successfully obtain a full ID Pass.

Experience: A minimum of 2 years customer service experience, preferably in travel, or in an appropriate customer service environment.

Deal Breaker: Candidate must have5 years checkable work referencing, and then be subject an Enhanced DBS criminal record check. (the DBS check is not limited to 5 years, any convictions should be listed on the check, some may be spent, some may not be relevant, but they should be on there without any time limit.

Pay: From £14.11 per hour

Benefits:

Bereavement leave
Company events
Company pension
Employee discount
Free parking
Health & wellbeing programme
On-site parking

Ability to commute/relocate:

London TW6 2TA: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you have 5 years checkable work referencing, and then be subject an Enhanced DBS criminal record check. (the DBS check is not limited to 5 years, any convictions should be listed on the check, some may be spent, some may not be relevant, but they should be on there without any time limit.

Experience:

Customer service: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

passenger service jobs in hounslow, eng

LHR Airport Concierge Agent vacancy (Full Time and Part Time Hours

Lounge Host

Customer Services Officer

International Passenger Survey Interviewer - Heathrow

Passenger Assistant - School Runs (SW, SM, KT, CR & TW Areas)

Customer Service Officer

Taxi Dispatcher

Area Service Manager - Passenger Cars

Kitchen Porter

VIP Meet & Greet Services Agent - London St Pancras International Railway Station

Security Officer

Customer Service Agent

Service Advisor

Survey Interviewer - Heathrow

Service Advisor

Executive Chauffeur

Catering Assistant

Rail Security and Trolley Operative

Witness and Case Review Officer

Rail Operator 2

I want to receive the latest job alerts for passenger service in hounslow, eng

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