Shift leader Work, Jobs in Humbie, Eln (with Salaries)

Energy Prepayment Advisor
Utility Warehouse —Scottish Borders
- £26,850 a year
- Full-time
- Hybrid work
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
3d
Assistant Support Services Manager
NHS Scotland —Kirkcaldy
- £34,544 - £43,039 a year
- Call to connect
- Management
- Microsoft Office
- Organisational skills
- Annual leave
5d
General Operative
Glennon Brothers —Humbie
- £26,000 - £30,000 a year
- Full-time
- Organisational skills
- In-person
- Hand tools
- Free parking
Quick apply
Shift Station Manager
Network Rail —Edinburgh
- £43,588 - £53,167 a year
- Full-time
- Management
- Customer service
- IT
- Annual leave
- Employee discount
8d
Team Leader - Operations
36T Hub Intl —Edinburgh Airport
- £13.50 - £15.00 an hour
- Weekend availability
- Hospitality
- Management
- Customer service
- Employee discount
Quick apply
2d
Cleaner - Team Leader
Charles River Laboratories —Tranent
- £26,113.14 a year
- Full-time
- Sales
- Annual leave
Care Team Leader
Sanctuary Care —Tranent
- £15.45 an hour
- Care plans
- Annual leave
- Employee assistance programme
Quick apply
Customer Team Leader
Co-op —Dunbar
- £14.48 an hour
- Overtime
- Merchandising
- Bakery
- Team management
- Store discount
- Employee discount
Team Leader
Atlas Hotels —Edinburgh
- £13.95 an hour
- Customer service
- Hotel
- Continuous improvement
- Employee discount
- Referral programme
Quick apply
Bank Care Assistant
Sanctuary Care —Tranent
- £13.45 an hour
- No experience needed
- Care plans
- Annual leave
- Employee assistance programme
Quick apply
General Manager - 1AA Rosette, Bar, Restaurant with Rooms
The Crusoe —Lower Largo
- Up to £50,000 a year
- Full-time
- Bar
- Supervising experience
- Organisational skills
- Free parking
Quick apply
9d
Care Assistant
Sanctuary Care —Tranent
- £13.45 an hour
- Part-time
- No experience needed
- Care plans
- Annual leave
- Employee assistance programme
Quick apply
Team Leader
ASDA —Prestonpans
- £13.10 - £14.10 an hour
- Weekend availability
- Communication skills
- Annual leave
- Employee assistance programme
6d
Auxiliary Plant Operator
Viridor —Dunbar
- £44,066 a year
- Weekend availability
11d
INDUSTRIAL OPERATIVE
Dalkia Facilities —Dunbar
- Full-time
- Employee discount
- Referral programme
8d
Shift Manager
Tarmac —Dunbar
- Weekend availability
- Leadership
- Employee discount
Customer Consultant - Edinburgh
Nationwide Building Society —Edinburgh
- From £26,500 a year
- Full-time
- Customer service
- Banking
7d
Laboratory Technician (Entry Level)
Celtic Renewables Ltd —Edinburgh
- £25,420 - £27,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Bereavement leave
Quick apply
1d
Assistant Manager - Residential Childcare (Full-Time) Costorphine, Fauldhouse
Horizons Residential Care —Edinburgh
- £14.50 - £18.00 an hour
- Weekend availability
- Childcare
- Driving
- In-person
- Health & wellbeing programme
- Employee assistance programme
Quick apply
11d
Deputy Manager
St Philips Care Caledonia Ltd —Lasswade
- Organisational skills
- Time management
- Paid training
- Annual leave

I want to receive the latest job alerts for shift leader in humbie, eln

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Energy Prepayment Advisor

Utility Warehouse -
Scottish Borders

Quick apply

Job details

Full-time
£26,850 a year
3 days ago

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Customer service

Full job description

Company Description

Location: Hybrid, once a month on site
Salary: £26,850 pa
Hours: 38.5 per week, Monday to Saturday with shifts between 8:30am and 8pm.
Start Date: 14th September & 28th September

Candidates must ideally be based in any TD or EH postcode area and willing to attend our TD6 site once a month.

Hi! We're Utility Warehouse. We’re on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile and insurance and a whole lot of savings!

We’re aiming to double in size as we help more people to stop wasting time and money. Big ambitions, to be delivered by people like you.

Got your attention? Read on…

Job Description

We put people first. It’s all about you.

We're excited to find great people for our Energy Prepayment teams. Our Customer Service Advisors are front-line heroes but this role isn't for everyone, the calls can be challenging and emotive… take a moment to consider the following before you hit “apply”:

Are you driven by giving an excellent customer service experience and pride yourself on exceeding customer expectations?
Are you comfortable handling challenging, tough and emotive calls, where there is a lot to learn and things are always changing?
Are you a problem solver, who enjoys helping customers with their questions and concerns?
Can you remain calm under pressure and thrive in a fast-paced environment?
Are you motivated by meeting goals and targets and can you demonstrate responsibility, integrity, and efficiency?
Can you demonstrate patience, empathy, and possess emotional intelligence?
Can you demonstrate good timekeeping and commitment?

If you answered "yes" to these questions, then you're just the kind of person we're looking for!

We work together. Your team and the people you will work with…

You’ll report to a Team Leader within our Prepayment Energy Operations team, acting as the vital first point of contact for customers managing their energy budgets. Prepayment meters are a key tool for helping households keep control of their finances, but they can also bring unique challenges—especially during the colder winter months when energy demand spikes and extra support is needed most.

This isn’t a role for the faint-hearted. No two customers, situations, or resolution journeys are ever the same, and showing true empathy is essential. But you won’t be doing it alone. You’ll join a compassionate, high-performing team dedicated to coaching, encouraging, and collaborating with you every day. Together, we go over and above to navigate complex calls, hit performance targets, and consistently deliver the award-winning customer service Utility Warehouse is known for.

We deliver progress. What to expect through the day as an Advisor:

Answer customer queries with the aim of sorting things out first time
Provide the best Customer Care experience to all customers
Achieve KPIs such as Average Call Handling time, Complaints %, Quality & Compliance, just to name a few!
Liaise with other departments to resolve queries effectively
Join team huddles
Catching up and Coaching with your Team Leader. (None of us are perfect, so they’ll work with you to support your career and help you grow.)

Additional Information

So why pick UW?

We’ve got big ambitions, so there’s going to be plenty of challenges. There are also a lot of benefits:

£26,850 per annum plus a performance based bonus
Training: You'll need to be able to work full time for your first 8 weeks as we support you through your training programme (8.30am - 5.30pm)
33 days holiday inclusive of Bank Holidays (Bank holidays open 10am to 4pm)
A full induction and all the kit you need to do your job
Discount on our services
Share options and Save As You Earn Scheme
A matched contribution pension scheme and life assurance up to 4x your salary.
Employee Assistance Programme including free counselling and legal advice
Free virtual GP service plus discounts on healthcare and medical cash plans
Enhanced family-friendly policies, designed to help you and your family thrive.
Lots of opportunities to have fun with your team throughout the year, virtually and in person. You can also join our Belonging groups and help UW shape an even more inclusive future.
Ongoing learning, development and training to ensure you thrive in your role

Apply here!

You’ve got this far… Hit apply - we can’t wait to hear from you! Worried you don’t hit all the criteria? We welcome applications from diverse and varied backgrounds so get your application in and let’s chat!

Not sure you meet all the requirements? Let us decide! Research shows that women and members of other underrepresented groups tend not to apply for jobs if they think they may not meet every qualification, when in fact they often do.

We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered.

Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.

Quick apply

Refine Your Search

shift leader jobs in humbie, eln

Energy Prepayment Advisor

Assistant Support Services Manager

General Operative

Shift Station Manager

Team Leader - Operations

Cleaner - Team Leader

Care Team Leader

Customer Team Leader

Team Leader

Bank Care Assistant

General Manager - 1AA Rosette, Bar, Restaurant with Rooms

Care Assistant

Team Leader

Auxiliary Plant Operator

INDUSTRIAL OPERATIVE

Shift Manager

Customer Consultant - Edinburgh

Laboratory Technician (Entry Level)

Assistant Manager - Residential Childcare (Full-Time) Costorphine, Fauldhouse

Deputy Manager

I want to receive the latest job alerts for shift leader in humbie, eln

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected