1st / 2nd line it support Work, Jobs in Husbands Bosworth, Lec (with Salaries)

IT Apprentice
Tgw Group —Market Harborough
- Maintenance
- Microsoft Office
- Communication skills
Quick apply
2d
2nd Line Support Technician
dbfb Ltd —Northampton
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Maintenance
- Continuous improvement
- Mentoring
Quick apply
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Maintenance
- Windows
- Travel
- Annual leave
- Referral programme
2nd Line Desktop Support Technician
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Annual leave
2nd Line Technical Analyst
Xerox —Nuneaton
- Full-time
- Windows
- Analysis skills
- Presentation skills
2d
Applications Support Technician - Level 1
ASSA ABLOY —Olney
- Communication skills
1d
General Manager
Legends Global (Europe) —Coventry
- Sales
- Business development
- Leadership
- Annual leave
- Employee assistance programme
Quick apply

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2nd Line Support Technician
dbfb Ltd —Northampton
Effective Communicator: Friendly, confident phone manner and strong written communication skills. Network Troubleshooting: Manage network-related issues,…
£30,000 - £35,000 a year
Quick apply
IT Support Technician 2nd Line
Ontech Solutions —Doddington
Work with the customers to ensure that they are receiving the service they expect. We expect candidates to demonstrate strong customer service, ability to keep…
From £28,500 a year
Quick apply

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IT Apprentice

Tgw Group -
Market Harborough

Quick apply

Job details

Apprenticeship
2 days ago

Qualifications

Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Ticket management
Maintenance
Microsoft Office Suite
Microsoft Office
Network infrastructure
Ticket management systems
Technical support incident logging
Network support
Software testing
Root cause analysis
BTEC
Communication skills
A Level
Help desk
VPN

Full job description

Job Introduction

As an apprentice, you’ll work alongside experienced professionals, supporting IT systems, troubleshooting technical issues, and learning to maintain essential infrastructure. Whether you're a recent school leaver or looking for a career change, this program will provide the training and mentorship needed to thrive in the ever-evolving tech industry.

WHAT YOU’LL BE HANDLING

Providing 1st and 2nd line user support via calls and logged issues on the ticketing system.
Managing and troubleshooting site-to-site and client-to-site VPNs using appropriate tools.
Proactively identifying and addressing ongoing technical issues, analysing reports to pinpoint root causes, and working with the Development Team to implement solutions or deliver training.
Escalating 3rd line issues while maintaining client communication until resolution.
Assisting in the support and maintenance of networks and servers.
Conducting Warehouse Control Systems code and module testing to support system upgrades and enhancements.
Working towards your Digital & Technology Solutions Professional L6 degree.

WHAT YOU’LL NEED

Minimum of 3 A-Levels/Level 3 BTEC IT
A passion for IT
self-driven and keen to learn
Microsoft Office skills
Proficient communication skills

Quick apply

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1st / 2nd line it support jobs in husbands bosworth, lec

IT Apprentice

2nd Line Support Technician

1st / 2nd Line IT Support Analyst

2nd Line Desktop Support Technician

2nd Line Technical Analyst

Applications Support Technician - Level 1

General Manager

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