Cctv security controller Work, Jobs in Hyde, Gtm (with Salaries)

CCTV Security Controller
Mitie —Manchester
- £14.35 an hour
- 12 hour shift
- Microsoft Access
- Windows
- Microsoft Office
Security Officer
Mitie —Manchester
- £13.54 an hour
- 12 hour shift
- Microsoft Access
- Computer literacy
- Windows
Access Control Officer
The University of Manchester —Manchester
- £37,694 - £46,049 a year
- Hybrid work
- Maintenance
- SQL
- Computer networking
- Annual leave
5d
Mobile Parking Officer
Anchor Group Services —Manchester
- £13.45 an hour
- Day shift
- Employee assistance programme
11h

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CCTV Security Controller

Mitie -
Manchester

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Job details

Permanent | Full-time
£14.35 an hour

Qualifications

Microsoft Access
CCTV
First aid
Windows
Microsoft Office
Analysis skills
Database management
Surveillance
SIA
IT
Communication skills

Full job description

CCTV Security Controller - Manchester

Reporting to: Manchester Site Security Manager

Position: - Permanent/Core

Rota Pattern: – 6 on 3 off (3 days, 3 nights, 3 off)

Hours: - 12 hours per shift

Pay: - £14.35 an hour

Day shifts timings: - 07:00 to 19:00

Night shifts timings: - 19:00 to 07:00

Qualifications:

Skills for Security trained & certificated
SIA licensed
CCTV Certificated
First Aid trained & certificated
ACT Awareness certified (desirable)
IT literate

Previous Experience

Corporate Customer Services background (desirable)
Ability to use MS Windows and MS Office applications
A sound understanding of electronic security Access Control & CCTV systems (desirable)

Personal Skills

Physically fit to fulfil active job role requirements
Communication skills: clear verbal and written communication for reporting incidents and coordinating with management and authorities
Technical proficiency: familiarity with security systems, surveillance technology and emergency response tools
Analytical skills: capability to assess risks, identify threats and implement preventative measures
Ability to work proactively/independently, part as a team, pay attention to detail and use intuition
Ability to remain alert for long periods and demonstrate attention to detail and productivity
A requirement to maintain high levels of concentration and block out background noise and distractions
CCTV surveillance incudes the ability to sit for long periods and are therefore required to have an eye break of 10 minutes every hour.
Develop and maintain first class customer service relations with client staff, all visitors, business partners, key stakeholders, including site security team
A high standard of bearing and turnout
Excellent telephone manner
Ability to demonstrate a commitment to delivering a high-quality service
Ability to liaise with others at all levels including senior management
Ability to work within established procedures and contribute positively to any improvements
Disciplined and Professional attitude
Be familiar with and understand the principles of the Health and Safety at Work etc. Act 1974 whilst adopting and maintaining Safe Working Practices.
Comply to corporate social responsibility and in support of Environmental Sustainability Statement and Goals
To read, understand and comply with Code of Conduct
Ability to remain flexible to personal tasks whilst contributing to the role as a ‘team player'
Excellent time keeping
Should be proactive and self-motivated
Required to be flexible in support of covering staff holidays, sickness or extra cover when required.

Responsibilities & Specific Tasks

Protection of Life, Protection of Property, Prevention of Crime, Prevention of Loss and Waste
Competent in the use and operation of surveillance equipment and surveillance techniques
Identify improvements and legislative updates and compliance to service or procedures within the control room e.g.

CCTV Codes of Practice, Data Protection, Records Management,Human Rights and Regulation of Investigatory Powers Acts; General Data Protection Regulations; the CCTV Commissioner.
Evidence and database management Ensures that CCTV operators follow correct procedures including compliance with information sharing protocols
Assist with the planning, development and coordination of the CCTV & Radio comms
Provide regular performance management updates for the service requiring statistical analysis

Ensure that the control room environment is safe, clean, well maintained and fully operational.
Carries out any other duties that may reasonably fall within the general nature and responsibility of the post as required by the Security Manager
Monitoring serviceability of security systems by conducting inspections of surveillance cameras, access control and alarm systems to ensure operational readiness
Incident management: investigating, documenting and reporting security incidents, accidents or security breaches to management
Administrative duties: maintaining detailed and accurate records, preparing reports and attending management meetings to discuss security matters.
Monitoring of CCTV, Access Control and other protective systems, and act as a first line response to activations, faults & incidents
To attain and maintain a high level of knowledge of the Site Assignment Instructions and Emergency Procedures and their local implementation, including - building lock downs, shelter in place, emergency evacuation and first aid response in line with training level capacity
Document everything: produce timely reports of incidents and alarm activations, check & log reports whilst taking appropriate follow up action
To log and transfer calls, relay messages and provide guidance and advice to visitors, clients, contractors and staff
To react positively and professionally in support of security operations and emergency situations as required
Application of guidelines for CCTV operators under the display screen equipment regulations
Successfully complete site induction training to satisfactory standard and any other Corporate Security training courses deemed appropriate by Corporate Security Management
Complete satisfactory probationary assessment as part of personal training and development plan

Operational Duties

Monitoring of external and internal activity specific to multiple locations while identifying occurrences of suspicious or unusual behaviour
Tracking of suspicious individuals specific to possible risk or threat
Communication and liaison with security staff or police to provide detailed intelligence about suspects, such as their behaviours, actions, location and description.
Ensuring CCTV systems are check and fully functioning, and that video footage is recorded and stored appropriately
Assisting police in their enquiries by providing access to CCTV recordings, or copies of footage, as required, subject to appropriate GSPR protocol
Provision of surveillance support to site patrolling program in support of risk identification and prevention
Application of excellent situational awareness in relation to maintaining a high level of security and safety risk awareness, by being inquisitive while exercising caution and good judgement at all times
Observation and surveillance skills to include risk and threat identification
Application of SCaN principles and Power of Hello commensurate with countering risk of Hostile Reconnaissance
Speedy and accurate reporting of suspicious activity
Have a clear understanding of guidance and response relating to Trespass & Aggravated Trespass, Static Protest and Protest in Place situations
Understanding of risk specific to social media Auditor attention and application of NPSA guidance pertaining to the CALM approach
Ability to act immediately in support of Emergency Response
Ability to operate mail X-ray scanner, including identification of suspicious packages commensurate with PAS 97 Mail Screening and Security Specification (for cross training in emergency back up only)
To maintain appropriate and timely contact with both the client and Mitie management in accordance with specific instructions and routine duties
To follow and comply with all routine site operating procedures
To maintain communications in support of local and wider regional operations.

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