Contact handler Work, Jobs in Ilkeston, Dby (with Salaries)

Consumer Support Case Handler - Initial 6 Month FTC
The CDA Group Ltd —Nottingham
- £24,785.69 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Employee discount
- Gym membership
Quick apply
15h
Contact Handler
Leicestershire Police —Leicester
- £27,204 - £30,333 a year
- Full-time
Patient Services Advisor - Call Handler
Aspiro Healthcare —Derby
- £12.71 an hour
- Part-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Sick pay
Quick apply
12d
Credit Hire Advisor
Hastings Direct —Leicester
- From £28,800 a year
- Full-time
- Hybrid work
- In-person
- Communication skills
- Life insurance
- Referral programme
13d
Contact Centre call Handler
TTS360 —Burton-On-Trent
- From £23,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
Quick apply
12d
Subsidence Claims Handler
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
Subsidence- Customer Experience Advisor
Crawford & Company Adjusters (UK) Ltd —Nottingham
- Analysis skills
- Continuous improvement
- Organisational skills
Quick apply
Account Executive
PIB Group Services Ltd. —Derby
- Hybrid work
- Business development
- Organisational skills
Quick apply
General Purposes Security Dog Handler
MEC Security Limited —Nottingham
- £13.50 - £14.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- In-person
Quick apply
Home Claims Handler
Hastings Direct —Leicester
- From £26,550 a year
- Weekend availability
- Hybrid work
- In-person
- Communication skills
- Life insurance
- Referral programme
8d
Technical Home Claims Handler
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Organisational skills
- In-person
- Communication skills
- Annual leave
Transferee Police Constable Dog Handler
Nottinghamshire Police —Arnold
- £32,256 - £52,014 a year
- Weekend availability
- Computer literacy
- First Aid Certification
- Computer skills

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Consumer Support Case Handler - Initial 6 Month FTC

The CDA Group Ltd -
Nottingham

Quick apply

Job details

Permanent | Full-time
£24,785.69 a year
15 hours ago

Benefits

Company pension
Discounted gym membership
Company events
Employee discount
Gym membership
Sick pay
On-site parking

Qualifications

Live chat
Microsoft Word
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Computer literacy
GCSE
Customer interaction
Communication skills
A Level

Full job description

Join CDA as a Consumer Support Case Handler! - 6 month FTC

The Role

At CDA we understand that to be the best brand we can possibly be, we need the best people on board. Our work culture is inclusive, and we offer our employees a welcoming environment, allowing our people to perform at their best, delivering great service to our customers whilst achieving their personal career goals.

Our end-user customers contact us through our aftersales contact centre using chat, telephone and email. As a Case Handler, you will have the satisfaction of knowing that you own the customer journey from start to finish.

What You’ll Be Doing

You will use your skills, training, knowledge and experience to assess a customer query and provide an optimal solution, whether that be resolving an issue remotely or arranging a visit by one of our highly skilled engineers.

· Handle inbound and outbound customer/retailer contacts covering a full range of differing issues

· Turn problems around, cost effectively, positively and with the customer at the forefront

· Ensure that all contacts and information is recorded efficiently and accurately

You’ll be working 37.5 hours per week between 8:30am-6pm, Monday to Friday, with a shorter 9am–1pm shift on Saturdays, worked on a rota basis. We understand the importance of work-life balance, so while there may be times when flexibility is needed to meet business demands, we aim to keep things predictable and fair.

We also offer a hybrid working model – with 1 weekday and Saturdays worked from home.

Who we are looking for

We're looking for someone to join our team on an initial fixed term basis.

You will take pride in delivering an exceptional level of service. You’ll be a good listener; attention to detail is key and you’ll be the kind of person who finds solutions and takes ownership with a sense of responsibility.

You’ll need a friendly telephone manner and have good verbal and written communication skills. A candidate with IT literacy would be highly beneficial, as we rely on the latest software tools to provide excellent service.

You will be able to empathise with our customers and genuinely want to help resolve their issue quickly.

Prior experience in customer service is a plus, but not a requirement—we provide full training to set you up for success!

What You’ll Get in Return

A salary of £24,785.69 per annum.

We are located in an idyllic rural setting on the outskirts of Nottingham in Langar.

We also offer an excellent suite of benefits including.

23 days plus bank holidays rising to 25 in year 2 and 27 in year 5.
Company contributory pension package.
Life assurance
Westfield health membership
Free onsite gym
Exclusive staff discount on all our appliances
Holiday Purchase Scheme

As you progress at CDA we will continue to offer internal and external training courses and professional development support. There will be opportunities to develop your career through secondment and promotion and we will support you with mentoring and coaching.

Please read our job applicant privacy notice here: www.cda.co.uk/careers

If you are passionate about delivering exceptional service and thrive in a dynamic environment, we want to hear from you.

Pay: £24,785.69 per year

Benefits:

Company events
Company pension
Employee discount
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

contact handler jobs in ilkeston, dby

Consumer Support Case Handler - Initial 6 Month FTC

Contact Handler

Patient Services Advisor - Call Handler

Credit Hire Advisor

Contact Centre call Handler

Subsidence Claims Handler

Subsidence- Customer Experience Advisor

Account Executive

General Purposes Security Dog Handler

Home Claims Handler

Technical Home Claims Handler

Transferee Police Constable Dog Handler

I want to receive the latest job alerts for contact handler in ilkeston, dby

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