Support analyst Work, Jobs in Immingham, Lin (with Salaries)

First Line IT Support Analyst
British Garden Centres —Brigg
- Weekend availability
- Windows
- Microsoft Office
- Computer networking
- Free parking
- Employee discount
Quick apply
9d
Data Analyst
GlobalData Plc. —Kingston upon Hull
- £40,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- SQL
- Python
IT Service Desk Analyst
N3i —Hessle
- From £27,824.89 a year
- Full-time
- Software troubleshooting
- Customer service
- IT
- Sick pay
Quick apply
Service Desk Analyst
Cranswick PLC —Brough
- Full-time
- Software troubleshooting
- Customer service
- IT
- Free parking
- Profit sharing
Quick apply
9d
Sample Registration Technician
Eurofins UK Food Testing —Grimsby
- Microsoft Outlook
- Laboratory experience
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Laboratory Analyst 1
Smith & Nephew —Kingston upon Hull
- Full-time
- Hybrid work
- Laboratory experience
- English
- Maths
- Annual leave
- Employee discount
10d
Business Analyst
Wren —Barton-upon-Humber
- £35,000 - £48,000 a year
- Hybrid work
- Microsoft Office
- Agile
- IT
- Employee discount
- Gym membership
Quick apply
Data Support Officer
North East Lincolnshire Council —North East Lincolnshire
- £30,024 a year
- Full-time
- Café
3d
Laboratory Analyst 2
Smith & Nephew —Kingston upon Hull
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
Cyber Security Analysts
British Steel —Scunthorpe
- Up to £55,000 a year
- Full-time
- Azure
- ERP systems
- Analysis skills
- Annual leave
- Employee assistance programme
10d
Credit Risk Analyst
INEOS —Kingston upon Hull
- From £0.01 a year
- Microsoft Powerpoint
- Microsoft Excel
- Presentation skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Safety analyst
Ministry of Justice —Watton
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- English
- Annual leave
11d
Junior IT Governance and Training Analyst
Kingspan Data Solutions —Kingston upon Hull
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
Quick apply
BOM Administrator
Swift Group Ltd —Kingston upon Hull
- Full-time
- Oracle
- DevOps
- Engineering
Quick apply
R&D Assistant - Stability
Reckitt —Kingston upon Hull
- Laboratory experience
- Communication skills
- Employee assistance programme
- Life insurance
ERP Systems Superuser
Swift Group Ltd —Kingston upon Hull
- Full-time
- ERP systems
- Analysis skills
- Continuous improvement
Quick apply
11d
Asbestos Analyst
Lucion Group —Kingston upon Hull
- £3,000 - £40,000 a year
- Employee discount
Credit Risk Analyst
INEOS Group —Kingston upon Hull
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Presentation skills
- Annual leave
- Employee assistance programme
2d
Asbestos Surveyor/Analyst
Lucion Group —Kingston upon Hull
- £3,000 - £40,000 a year
- Employee discount

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First Line IT Support Analyst

British Garden Centres -
Brigg

Quick apply

Job details

Full-time
9 days ago

Benefits

Free parking
Company pension
Employee discount

Qualifications

Microsoft Windows Server
Desktop support
Windows
Technical support
Microsoft Office
IT support
Computer networking
IT
Information Technology

Full job description

First Line IT Support Analyst

Location: Brigg Office

Contract Type: Permanent

Hours: 40 Hours Per Week, including some weekends

We are looking for a First Line IT Support Analyst to join our large Garden Centre Group, based at our Northern Head Office in Brigg. Reporting to the IT Manager, the successful candidate will provide day-to-day first line IT support across the business, helping users with hardware, software, printer, EPOS, network and Office 365 related issues.

This role would suit someone with at least one year’s experience in a first line IT support environment who is keen to develop their technical knowledge and gain wider exposure to business IT systems. The ideal candidate will be flexible, proactive and customer-focused, with a positive approach to problem solving and a willingness to support colleagues across multiple sites.

Duties include:

- Provide first line IT support to users across the business, responding to support requests by phone, remotely and in person where required.

- Diagnose and resolve hardware, software, printer and peripheral issues, escalating more complex problems where necessary.

- Set up, configure and maintain PCs, laptops, printers, scanners and other IT equipment for head office and garden centre users.

- Support the setup and maintenance of EPOS equipment, including tills, card terminals, scanners and handheld terminals.

- Carry out basic system administration tasks, including user account setup, password resets, permissions changes and routine housekeeping.

- Assist with the support and maintenance of the business network, helping to troubleshoot connectivity, Wi-Fi and basic infrastructure issues.

- Record, update and manage support tickets accurately, ensuring users are kept informed of progress and resolutions.

- Work with the wider IT team to support rollouts, upgrades, site projects and general improvements to IT services.

- Provide paid weekend support cover on a rota basis once full training has been completed.

Knowledge/experience required:

- A minimum of one year’s experience in a first line IT support, helpdesk or desktop support role.

- Good working knowledge of Windows operating systems, Microsoft Office applications and Office 365 administration.

- Experience setting up, configuring and troubleshooting PCs, laptops, printers, scanners and other common IT equipment.

- Basic understanding of networking, including Wi-Fi, IP addressing, connectivity issues and network hardware.

- Confident troubleshooting general IT issues, identifying root causes and providing clear, practical solutions to users.

- Experience supporting EPOS systems, tills, card terminals or handheld devices would be advantageous.

- Familiarity with ticketing systems and the importance of accurate call logging, prioritisation and user communication.

Personal Attributes:

- Motivated, enthusiastic and keen to develop technical knowledge within a busy IT support environment.

- Confident communicator with the ability to explain technical issues clearly to non-technical users.

- Able to work independently with minimal supervision, managing workload effectively and escalating issues when appropriate.

- Proactive and solutions-focused, with the initiative to investigate problems and identify practical improvements.

- A strong team player who is approachable, reliable and committed to providing a high standard of customer service.

What we offer:

We offer a competitive salary and benefits including pension contributions, up to 28 days’ holiday and staff discounts across all our brands including the Woodthorpe Leisure Park. If you would like to join our family run business and bring your ideas and talents to our fast-growing company and forward-thinking team, we want to hear from you.

To apply:

Please send in your CV and cover letter to: Jackie Argent – IT Operations Support – [email protected]

Applications close – 14th July 2026

Job Type: Full-time

Benefits:

Employee discount
Free parking

Experience:

Technical support: 1 year (preferred)
Basic networking: 1 year (preferred)
general IT trouble shooting: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

support analyst jobs in immingham, lin

First Line IT Support Analyst

Data Analyst

IT Service Desk Analyst

Service Desk Analyst

Sample Registration Technician

Laboratory Analyst 1

Business Analyst

Data Support Officer

Laboratory Analyst 2

Cyber Security Analysts

Credit Risk Analyst

Safety analyst

Junior IT Governance and Training Analyst

BOM Administrator

R&D Assistant - Stability

ERP Systems Superuser

Asbestos Analyst

Credit Risk Analyst

Asbestos Surveyor/Analyst

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